Muhlenberg County Detention Center Remote Inmate Video Visits

Muhlenberg County Detention Center

Address:
108 Court Row
Greenville, KY 42345

Phone:

270-338-2263

Remote Visitation with an Inmate - Instructions

Muhlenberg County Detention Center uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

  1. Make sure you have a device a speaker, a camera and a connection to the internet.
  2. Register with Inmate Sales.
  3. Find Muhlenberg County Detention Center
  4. Select 'New Purchase'
  5. Choose this facility and a product ('Remote' or 'Onsite' Visit)
  6. Enter your personal information and purchase minutes.
  7. Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Muhlenberg County Detention Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

For online or over the phone inmate deposits, use Care A Cell Money Deposit System.

If you have specific questions that you want answered, check out their informative FAQ Page. or call them at 800-622-8166.


 

How to Send Commissary Packages to an Inmate in Muhlenberg County Detention Center

Muhlenberg County Detention Center uses Care A Cell Inmate Care Packages for family and friends of inmates to send commissary into an inmate.

Care A Cell requires payment with Visa, Mastercard, Discover, Paypal or Prepaid Debit Money Cards. All purchases are done online.
You can reach Care A Cell by email, by filling out their contact form online here, or by calling them at 800-622-8166.

If you have specific questions that you want answered, check out their informative FAQ Page.


 

How an Inmate Makes a Phone Call to You or Others from Muhlenberg County Detention Center

To set up a phone account so that your inmate can call you from Muhlenberg County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Muhlenberg County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How Do Inmates in Muhlenberg County Detention Center Make Phone Calls?

To receive phone calls from inmates in Muhlenberg County, or to assist them in making phone calls to other people, follow these steps:

  • Muhlenberg County Detention Center uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Muhlenberg County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Muhlenberg County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Muhlenberg County Detention Center?

Other than 'at the jail' visits between you and your inmate at Muhlenberg County Detention Center, which is explained and outlined in detail on our Visit Inmate Page, Muhlenberg County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Muhlenberg County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Muhlenberg County Detention Center
  • Select 'New Purchase'
  • Choose Muhlenberg County Detention Center and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Muhlenberg County, can be found on our Visit Inmate Page.

Muhlenberg County Detention Center Phone: 270-338-2263