Caddo Parish Correctional Center Remote Inmate Video Visits

Caddo Parish Correctional Center

Address:
1101 Forum Drive
Shreveport, LA 71107

Phone:

318-677-5254

Caddo Parish Correctional Center Remote Video Visitation

Caddo Parish Correctional Center Inmate Visitation

IMPORTANT - All remote visitation at the Caddo Parish Correctional Center is conducted by City Tele Coin video.

You can visit your inmate at the jail, or from your own device or computer at home.

The Caddo Parish Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.

Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.

If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.

Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.



All Video Visitation services are provided by City Tele Coin.

To register for a direct pay account visit www.CityTeleCoin.com.

After your account has been created you can download the City Tele Coin app from iTunes or Google Play.

To video chat and send emails using the app or the City Tele Coin website, select Caddo Parish Jail to set up a remote account for the inmate.

Caddo Parish Correctional Center Remote Inmate Video Visitation Schedule

318-677-5254

  • First, you must register with City Tele Coin Visitation, either online or by calling 318-746-1114.
  • Once you have established an account, you will then appear as a contact for each inmate that you create an account for.
  • You will not be able to use the remote video visitation until you establish an account with City Tel Coin.

REMOTE VIDEO VISITATION SCHEDULE - All Inmates

DAY TIMES
SUNDAY 8:00-11:00AM
1:00-3:00PM
6:00-10:00PM
MONDAY 8:00-11:00AM
1:00-3:00PM
6:00-10:00PM
TUESDAY 8:00-11:00AM
1:00-3:00PM
6:00-10:00PM
WEDNESDAY 8:00-11:00AM
1:00-3:00PM
6:00-10:00PM
THURSDAY 8:00-11:00AM
1:00-3:00PM
6:00-10:00PM
FRIDAY 8:00-11:00AM
1:00-3:00PM
6:00-10:00PM
SATURDAY 8:00-11:00AM
1:00-3:00PM
6:00-10:00PM

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Caddo Parish Correctional Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Send Money to an Inmate in Caddo Parish

To send commissary money to an inmate in Caddo Parish Correctional Center follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Louisiana, then select Caddo Parish Correctional Center, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Caddo Parish Correctional Center.


 

Caddo Parish Bail Bond Information

Because Caddo Parish and Louisiana can change their bail bond procedures, it is always best to call either the Caddo Parish Correctional Center at 318-677-5254, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Caddo Parish Correctional Center or the Caddo Parish Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

How to Have Remote Video Visits and Email Communication with an Inmate in Caddo Parish

To register and sign up for a remote visitation account with City Tele Coin to communicate with your Caddo Parish Correctional Center inmate, follow the instructions below:

  • Register and create an account with City Tele Coin.
  • City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
  • You can also send and receive secure messages and use them to make and receive phone calls with your Caddo Parish inmate.
  • This is a fee based service.
  • For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: [email protected].
  • Visit Inmate 'at the jail' information.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Caddo Parish, visit our full page guide

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.


 

Caddo Parish Correctional Center now offers City Tele Coin Tablets to their inmates.

City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

  • Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
  • eMessaging - Communicate via a text based message or picture. Fee based system.
  • Education - Free educational platform and course catalog that provides thousands of educational resources.
  • Self Help -Inmates have daily access to mental health and addiction recovery programming.
  • Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
  • Law Library -  Legal research with up-to-date case information.
  • eBooks - Thousands of available titles.
  • Religion - Religious resources for spiritual guidance.
  • Games - Inmates can play their favorite games. Available through monthly subscriptions
  • Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

  • Register here.  It is recommended you use Chrome or Firefox.
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:


 

Caddo Parish Correctional Center Allows your Inmate to Receive and Send Text and Email Messages

The Caddo Parish Correctional Center contracts with City Tele Coin, the same company that offers Phone and Video Calling, to allow inmates to send and receive digital text messages from friends and loved ones.

You may have to provide them the funds to rent a tablet for a small monthly fee to do this, and of course there is a fee to send and receive messages.

To register for text and email digital message with your inmate go to City Tele Coin and sign up.

Customer Service Contact information:
[email protected]
318-746-1114


 

How to Make and Receive Phone Calls from an Inmate in Caddo Parish

To register and sign up for a phone account with City Tele Coin to communicate with your Caddo Parish Correctional Center inmate, follow the instructions below:

  • Register and create an account with City Tele Coin.
  • City Tele Coin Phone Services include Prepaid Accounts and Calling Cards for your inmate in Caddo Parish Correctional Center to call you and others.
  • You can also send and receive secure messages with your inmate.
  • This is a fee based service, but regular calls are capped at $0.21 per minute and collect calls capped at $0.25 per minute.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Caddo Parish, visit our full page guide

NOTE: All phone conversations and messages are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Caddo Parish

To send a commissary carepack (food, snacks and goods) directly to an inmate in Caddo Parish Correctional Center follow these steps:

  • Select Louisiana, then select Caddo Parish Correctional Center, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Caddo Parish.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Caddo Parish at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Caddo Parish Correctional Center check out our Commissary Instructions Page for Caddo Parish.


 

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