East Baton Rouge Parish Prison, LA Video Visitation

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East Baton Rouge Parish Prison

Address:
2867 Brig. General Isaac Smith
Scotlandville, LA 70807
Phone:
225-355-3311

East Baton Rouge Parish Prison - Remote Video Visitation with your Inmate

East Baton Rouge Parish Prison uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.   Using your personal computer.
2.   Using the IC Solutions iphone or Android app.
3.   Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here.

Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
Select your Inmate.
Fund your account using either a Visa, Mastercard credit or debit card.
Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app

Cost of a Remote Video Visit

The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•   Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•   All visits are subject to monitoring and recording.
•   All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•   You must check-in 15 minutes prior to the scheduled visit.
•   Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
•   Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•   Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•   Clothing must cover all private/sensitive body areas.
•   The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•   East Baton Rouge Parish Prison can disconnect, deny, change, or cancel a visit at any time.
•   Internet connectivity issues during offsite visits will NOT be refunded.
•   Each visitation session will show a timer to display elapsed time.
•   After your visit has ended your connection will be terminated automatically.

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the East Baton Rouge Parish Prison money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

East Baton Rouge Parish Bail Bond Information

Because East Baton Rouge Parish and Louisiana can change their bail bond procedures, it is always best to call either the East Baton Rouge Parish Prison at 225-355-3311, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.

Ask the staff at the East Baton Rouge Parish Prison or the East Baton Rouge Parish Court Clerk these specific questions:

Is the defendant eligible for bail or a bond?
How much will the bail or bond be, and what are the additional fees?
Where do I go to pay it?
Are there any days or times of the day or night when I cannot post bail?
What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

East Baton Rouge Parish Prison Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the East Baton Rouge Parish Prison there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the East Baton Rouge Parish Prison:
Inmate's Full Name & Offender #
East Baton Rouge Parish Prison
P.O. Box 247
Phoenix, MD 21131

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for East Baton Rouge Parish Prison:
1.   All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
East Baton Rouge Parish Prison Louisiana (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
2.   If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.   An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.   All digital files are then forwarded to the offender’s assigned prison.
5.   East Baton Rouge Parish Prison mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy.
Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them.

Here’s what happens when TextBehind receives a letter from an inmate:

Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon.

YOU NEED TO KNOW THIS...

Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps.
All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
After the shipments, TextBehind has no control over the process.
The delivery of your letters depends on couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
East Baton Rouge Parish Prison Louisiana (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

How to Bond out an Inmate Online at the East Baton Rouge Parish Prison.

East Baton Rouge Parish Prison uses an online cash bonding company called CashBondOnline.com so you don't have to bond out your inmate at the jail or at the East Baton Rouge Parish Courthouse.

Here's how it works:

1. Once you find out that your inmate has been arrested, go here and select Louisiana.
2. Next select East Baton Rouge Parish Prison, or if it is not listed like that, try East Baton Rouge Parish.
3. Next, input your inmate's name or ID Number and then click 'Find'.
4. If your inmate is elegible for a cash bond, the amount will be noted next to their criminal charges.

For full information on Cash bail and Bond Online, including how to contact them by phone and email, check out our Inmate Bail page.

How to Deposit Money Online for an Inmate's Commissary Account in East Baton Rouge Parish

To deposit money in an East Baton Rouge Parish Prison inmate's commissary account follow these instructions:

Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
Choose Louisiana
Choose East Baton Rouge Parish Prison
View the date your order will be delivered, then click ‘NEXT’.
Search for, then Select your inmate.
Choose the amount to send.
Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money to your East Baton Rouge Parish inmate. In addition, there is a maximum amount you can send.

Contact Information
Customer Support page.
Customer Support phone: 912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in East Baton Rouge Parish, go to our Send Money Page for details.

How to visit an inmate in East Baton Rouge Parish Louisiana using Video Visitation or visiting an inmate at the jail

To visit an inmate in East Baton Rouge Parish follow these steps:

In addition to visiting inmates at the jail, East Baton Rouge Parish Prison uses a video visitation service called IC Solutions.
In order to visit with your inmate online or at the East Baton Rouge Parish Jail Video Kiosk, you must first register with IC Solutions.
Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter East Baton Rouge Parish Prison.
Then select your East Baton Rouge Parish Inmate.
Then fund your account using either a Visa, Mastercard credit or debit card.
Lastly, schedule a visit.
The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a East Baton Rouge Parish inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.

How to Deposit Money Online for an Inmate's Commissary Account in East Baton Rouge Parish

To deposit money in an East Baton Rouge Parish Prison inmate's commissary account follow these instructions:

Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
Choose Louisiana
Choose East Baton Rouge Parish Prison
View the date your order will be delivered, then click ‘NEXT’.
Search for, then Select your inmate.
Choose the amount to send.
Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money to your East Baton Rouge Parish inmate. In addition, there is a maximum amount you can send.

Contact Information
Customer Support page.
Customer Support phone: 912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

How Do Inmates in East Baton Rouge Parish Prison Make Phone Calls?

To receive phone calls from inmates in East Baton Rouge Parish, or to assist them in making phone calls to other people, follow these steps:

East Baton Rouge Parish Prison uses the services of IC Solutions.
Register with them online or call them at 888-506-8407.
Agents are available 24 hours a day, and speak both English & Spanish.
Services for East Baton Rouge Parish inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls. In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in East Baton Rouge Parish.
Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with East Baton Rouge Parish inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.