Bertie County Jail Remote Inmate Video Visits

Bertie County Jail

Address:
104 Dundee Street
Windsor, NC 27983

Phone:

252-794-9283

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Bertie County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Tablets Rentals Offer Great Solutions for Inmates at the Bertie County Jail

How can you rent a tablet for an inmate in Bertie County? Read the following:


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications and Entertainment
  • Legal Research
  • and much more!

Contact Paytel online, or call the Bertie County Jail directly at 252-794-9283 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Bertie County Jail.


 

How to Send a Secure Email Message to an Inmate in Bertie County

To send a secure email message to an inmate in Bertie County Jail follow these steps:

How inteleMESSAGE Works

  • The Bertie County Jail inmate must contact you first in order to activate messaging for your account.
  • Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  • When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Bertie County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Bertie County Jail check out our Secure Messaging Guide for Bertie County.


 

How Do Inmates in Bertie County Jail Make Phone Calls?

To receive phone calls from inmates in Bertie County, or to assist them in making phone calls to other people, follow these steps:

For all the information regarding phone calls with Bertie County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Bertie County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Bertie County Jail follow these steps:

  • Go to JailATM, choose North Carolina, then choose Bertie County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Bertie County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Bertie County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Bertie County Jail check out our Commissary Instructions Page for Bertie County.


 

How to Deposit Money Online for an Inmate in Bertie County

To deposit money online for an inmate in Bertie County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Bertie County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose North Carolina, then choose Bertie County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Bertie County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Bertie County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Bertie County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Bertie County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Bertie County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Bertie County Jail follow these steps:

  • Select North Carolina, then select Bertie County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with My Care Pack, also known as Access Securepak, for Bertie County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Bertie County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Bertie County Jail check out our Commissary Instructions Page for Bertie County.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].