The Law Enforcement Detention Center is a 84 bed jail in the city of Shelby, Cleveland County, North Carolina.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 704-484-4888, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
Phone: 704-484-4888
Physical Address:
Law Enforcement Detention Center
100 Justice Place
Shelby, NC 28151
Mailing Address (personal mail):
Inmates Full Name
Cleveland County Detention Center
100 Justice Place
Shelby, NC 28151
Mailing Address (legal mail or subscriptions):
Inmate's Full Name
Cleveland County Detention Center
100 Justice Place
Shelby, NC 2815
To send an inmate money:
Inmates Full Name
Inmate Trust Fund Account
PO Box 1508
Shelby, NC 28151-1508
Note: Only send a Cashier's Check or Money Order. Include the inmate's full name, date of birth or SSN
Other Jails and Prisons
To search for an inmate in the Law Enforcement Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 704-484-4888 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Cleveland County.
Law Enforcement Detention Center Inmate Search
The Law Enforcement Detention Center maintains an average of 84 offenders in custody on any given day. The Law Enforcement Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Cleveland County law enforcement agencies arrest and detain approximately 6,480 offenders.
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The Cleveland County Sheriff’s Office Detention Division consists of two facilities, The Cleveland County Detention Center, 407 McBrayer Street, Shelby and this facility, the 84 bed Law Enforcement Detention Center located at 100 Justice Place Shelby, North Carolina. Both facilities are manned twenty-four hours a day, seven days a week.
Visiting an Inmate: 1:00 pm – 3:45 pm Wednesday (Last name begins with A-M) Friday (Last name begins with N-Z).
To send letters, pictures, and any other correspondence to an inmate currently in the Cleveland County Detention Center: Send it to the following address: Inmates Full Name 100 Justice Place Shelby, NC 28151.
To Send Money to an Inmate: There are several ways to send an inmate money, please see below. 1. Use the website www.jailpackstore.com 2. Stop by the Detention Center at 407 McBrayer Street and add the money via the kiosk in the lobby. 3. Send a Cashier's Check or Money Order to the jail - Send to this address: Inmates Full Name Inmate Trust Fund Account PO Box 1508 Shelby, NC 28151-1508. Please include the inmates full name, date of birth or SSN on the cashier's check / money order. If this is not included on the check / money order will be returned to you. (Only send money to this address otherwise everything will be returned to you.)
New Detention Center
Work has recently begun on a new Cleveland County Justice Center which will include tearing down the facility at 100 Justice Place. The new Justice Center is a major project which will encompass the courthouse, the Sheriff's Department and a 140,000 square foot, 460 bed Detention Center. One completed in 2025 or 2026, the two existing jails in Clevelenc County will empty and be consolidated into the new 460 bed facility. It is anticipated that this new jail will serve the needs of the county until 2040 at a minimum.
To find out if someone you know has been recently arrested and booked into the Law Enforcement Detention Center, call the jail’s booking line at 704-484-4888.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
Law Enforcement Detention Center Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Cleveland County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Cleveland County and other North Carolina and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the Law Enforcement Detention Center will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
How Do You Visit an Inmate in the Law Enforcement Detention Center? What is the Schedule?
Law Enforcement Detention Center
100 Justice Place
Shelby, NC 28151
704-484-4888
ON SITE VISITATION SCHEDULE - ALWAYS CALL 704-484-4888 TO CONFIRM VISITATION SCHEDULE!
| DAY | TIME |
| SUNDAY | No visitation |
| MONDAY | No visitation |
| TUESDAY | No visitation |
| WEDNESDAY | Last Name begins with A-M 1:00 pm – 3:45 pm |
| THURSDAY | No visitation |
| FRIDAY | Last Name begins with N-Z 1:00 pm – 3:45 pm |
| SATURDAY | No visitation |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Law Enforcement Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-484-4888 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Law Enforcement Detention Center?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Law Enforcement Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-484-4888 for further assistance.
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How Do You Deposit Money for an Inmate in the Law Enforcement Detention Center?
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment (if it's a money order) or you will use a self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Law Enforcement Detention Center and others often use a private company to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Inmate's Full Name
Cleveland County Detention Center
100 Justice Place
Shelby, NC 2815
To send an inmate money:
Inmates Full Name
Inmate Trust Fund Account
PO Box 1508
Shelby, NC 28151-1508
Note: Only send a Cashier's Check or Money Order. Include the inmate's full name, date of birth or SSN
Option 4 - Make an Inmate Deposit over the Phone by calling 800-822-9388
Law Enforcement Detention Center uses McDaniel Supply Company for their inmate commissary.
McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will send the money to your inmate at Law Enforcement Detention Center.
JailPackStore has a very cumbersome website that requires you to:
1. register,
2. add a credit or debit card, and then
3. locate your inmate, before you can even deposit funds.
Maximum Deposit - $300
Fee to Deposit Money using a credit or debit card -
Any money that you deposit and don't immediately send will be held as a credit on your account for future disbursement or spend.
For full instructions on how to deposit money to your inmate online, what the fees are, and how to save money doing it this way, check out our inmate money page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Law Enforcement Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-484-4888 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Law Enforcement Detention Center?
To set up a phone account so that your inmate can call you from Cleveland County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Cleveland County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Law Enforcement Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-484-4888 for further assistance.
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How do I Mail an Inmate in the Law Enforcement Detention Center, and what can I send them?
Postcards
The Law Enforcement Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Law Enforcement Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmates Full Name
Cleveland County Detention Center
100 Justice Place
Shelby, NC 28151
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name
Cleveland County Detention Center
100 Justice Place
Shelby, NC 2815
To send an inmate money:
Inmates Full Name
Inmate Trust Fund Account
PO Box 1508
Shelby, NC 28151-1508
Note: Only send a Cashier's Check or Money Order. Include the inmate's full name, date of birth or SSN
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Law Enforcement Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Law Enforcement Detention Center standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name
Cleveland County Detention Center
100 Justice Place
Shelby, NC 2815
To send an inmate money:
Inmates Full Name
Inmate Trust Fund Account
PO Box 1508
Shelby, NC 28151-1508
Note: Only send a Cashier's Check or Money Order. Include the inmate's full name, date of birth or SSN
For inmates receiving mail in the Law Enforcement Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Law Enforcement Detention Center:
Inmates Full Name
Cleveland County Detention Center
100 Justice Place
Shelby, NC 28151
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Law Enforcement Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-484-4888 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Law Enforcement Detention Center, and what can I purchase?
McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will ship your order directly to your inmate at Law Enforcement Detention Center.
JailPackStore has a very cumbersome website that requires you to: 1. register, 2. add a credit or debit card, and then 3. locate your inmate, before you can even see their commissary products, prices, additional fees, etc.
Commissary products that you can purchase -
Candy, Chips, Meats, Seafood, Writing supplies, Hygeneine Kits, Underwear. These are all in various pre-defined packs ranging in price from $11.00-$27.00. The shipping fee is an additional $4.95.
Maximum Deposit -
$300
Fee to Deposit Money using a credit or debit card -
$3.95 to deposit $10.00 - 25.00
$6.95 to deposit $25.01 - 100.00
$8.95 to deposit $100.01 - 200.00
$10.95 to deposit $200.01 to 300.00
Any money that you deposit and don't immediately spend will be held as a credit on your account for future purchases.
JailPackStore is the Law Enforcement Detention Center's outside vendor for Commissary Items. They have a very good mix or Chips, Snacks, Candy, Meat, Seafood, Hygeine products, Letter writing materials and Underwear items for sale on their website.
Here is a sample of what you can purchase for your inmate:
SNACKS
$19.75 + $4.95 shipping + $6.95 fee to add money = Total cost to you before tax $31.65
MAC'S Pack Caramel Corn 6oz - 1
Bud's Best Butterfinger Cookie 6oz - 1
Chex Mix - Cheddar 1.75oz - 1
Combos Buffalo Blue Cheese - 7oz -1
Creme Cookies 13oz - 1
White Cheddar Cheez-its 1.5oz - 2
Kar's Honey Roasted Peanuts 3.5oz - 1
Kar's Sweet and Salty Mix 2oz - 1
Snyder's Jalapeno Pretzel Pieces 2.25oz - 1
LETTER WRITING MATERIALS
$15.00 + $4.95 shipping + $3.95 fee to add money = Total cost to you before taxes $23.90
Stamped Envelopes - 8
Glue Top Writing Pad 8.5x11 - 1
Friendship Greeting Cards w/Stamps – 2
HYGEINE ITEMS
$26.50 + $4.95 shipping + $6.95 fee to add money = Total cost to you before taxes $38.40
Degree Extreme Blast Deodorant - 1.7oz - 1
Colgate w/Baking Soda Toothpaste - 6.4oz - 1
Dove Sensitive Skin Soap - 4oz- 2
Suave Advanced Therapy Lotion - 10oz - 1
Garnier Shampoo - 13oz - 1
Axe Body Wash 16oz – 1
If you don't have a bank card and want to see if they will accept a money order for payment call JailPackStore at 800-822-9388. Their hours are Monday - Friday: 8 AM - 5 PM.
They are closed Saturday and Sunday.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Law Enforcement Detention Center follow these steps:
NOTE: There will also be a limit on how much product you can send your inmate in Cleveland County at any one time.
For all information, tips and a list and photos of available items for shipping Commissary packages to an inmate in Law Enforcement Detention Center check out our Commissary Instructions Page for Cleveland County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Law Enforcement Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-484-4888 for further assistance.
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How Can I Communicate with an Inmate in the Law Enforcement Detention Center using an Online Messaging Service?
Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation').
Steps:
1. Sign up for eMessaging
2. Find your inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.
Things you CAN do:
1. You CAN ONLY send messages from the Securus website, or with the Securus app. (links below).
2. You CAN transfer ‘stamps’ to your inmate.
3. You CAN deposit money to your inmate, and they can purchase ‘stamps’ on their end.
4. Each time you send a message, you CAN pay for them to reply.
5. You CAN send photos. (Jail staff will review for appropriateness)
Things you CANNOT do:
1. You CANNOT use your own personal email to send messages.
2. You CANNOT send any message or photo that would normally be rejected by regular mail.
Other Things:
1. Photos must be .jpg, .jpeg or .png.
2. eMessages and photos must meet the jail’s standards for regular mail.
3. If your eMessage or Photo is rejected you will be notified of the reason, but you will NOT get a refund.
What is the cost of sending inmate messages?
What can your inmate do with digital 'stamps'?
Contact Information and Help:
eMessaging FAQ
eMessaging Signup & Helpful Information
Online Customer Service Support
Phone Support: 972-734-1111 or 800-844-6591
iphone app
Android app
Mailing Check payments
Securus Correctional Billing Services
PO Box 650757
Dallas, Texas 75265-075
To send a text or email message to a Cleveland County inmate, do the following:
Law Enforcement Detention Center uses Securus eMessaging for Inmate Email.
Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Cleveland County or any jail or prison in the country).
Steps:
1. Sign up for eMessaging
2. Find your Cleveland County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.
For all Cleveland County information for sending secure messages to an inmate in Law Enforcement Detention Center, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Law Enforcement Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-484-4888 for further assistance.
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Do Inmates in the Law Enforcement Detention Center have Access to Tablets or Computers?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Law Enforcement Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-484-4888 for further assistance.
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What are the other City and County Jails in Cleveland County?
What are the other Jails in the Neighboring Counties surrounding Cleveland County?
This facility, known as "Law Enforcement Detention Center" is also known as Cleveland County Jail & Detention Center , Cleveland County Jail & Detention Center , North Carolina, Cleveland.
