Stark County Jail, OH Video Visitation

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Stark County Jail

Address:
4500 Atlantic Boulevard NE
Canton, OH 44705
Phone:
330-430-3850

Stark County Jail - Remote Video Visitation with your Inmate

Stark County Jail uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.   Using your personal computer.
2.   Using the IC Solutions iphone or Android app.
3.   Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here.

Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
Select your Inmate.
Fund your account using either a Visa, Mastercard credit or debit card.
Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app

Cost of a Remote Video Visit

The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•   Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•   All visits are subject to monitoring and recording.
•   All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•   You must check-in 15 minutes prior to the scheduled visit.
•   Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
•   Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•   Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•   Clothing must cover all private/sensitive body areas.
•   The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•   Stark County Jail can disconnect, deny, change, or cancel a visit at any time.
•   Internet connectivity issues during offsite visits will NOT be refunded.
•   Each visitation session will show a timer to display elapsed time.
•   After your visit has ended your connection will be terminated automatically.

Stark County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
4500 Atlantic Boulevard NE
Canton, OH 44705
330-430-3850

IC Solutions - Book online or Call 888.506.8407

On-site Visits are free
Each inmate is permitted one thirty (30) minute visit each week with a limit of two (including minors) visitors per visit.
All visits must be made at least 24 hours in advance.
You must arrive 10 minutes early.
Visitors are only permitted one visit per day. Some exceptions may apply.
The visitation stations are available on a first come first serve basis.
You may be required to wait for your visit or if you arrive late or close to the registration cut off time, you may not be able to visit at all.

DAY	TIME
TUESDAY	8:00AM - 11:00AM 12:00PM - 4:00PM
WEDNESDAY	8:00AM - 11:00AM 12:00PM - 4:00PM
THURSDAY	8:00AM - 11:00AM 12:00PM - 4:00PM
FRIDAY	8:00AM - 11:00AM 12:00PM - 4:00PM

Stark County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

Remote Visits pricing and available times are online at IC Solutions.
No limit on number on visits.

DAY	TIME
MONDAY	8:00AM - 8:00PM
TUESDAY	8:00AM - 8:00PM
WEDNESDAY	8:00AM - 8:00PM
THURSDAY	8:00AM - 8:00PM
FRIDAY	8:00AM - 8:00PM

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Stark County Jail money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Stark County Jail
ON-SITE (at the jail) INMATE VIDEO VISITATION SCHEDULE

All visitors must schedule visitation that occurs at this facility.
Log on to ICSolutions and choose an available day & time in which you would like to visit an inmate.
Visits must be scheduled 24 hours in advance of intended visiting time.
You MUST arrive 10 minutes prior to your scheduled visit to register with a valid photo ID.
Visitors are only permitted one ON-SITE visit per day.
Each inmate is permitted one thirty (30) minute ON-SITE visit each week with a limit of two (including minors) visitors per visit.
There are no limits on the number of OFF-SITE visits.
**Holidays may affect visitation day and times.

**DAY	TIME
MONDAY	NO VISITS
TUESDAY	8:00-11:00AM 12:00-4:00PM
WEDNESDAY	8:00-11:00AM 12:00-4:00PM
THURSDAY	8:00-11:00AM 12:00-4:00PM
FRIDAY	8:00-11:00AM 12:00-4:00PM
SATURDAY	NO VISITS
SUNDAY	NO VISITS

ON-SITE (at the jail) INMATE VIDEO VISITATION SCHEDULE

DAY	TIME
MONDAY	8:00AM-8:00PM
TUESDAY	8:00AM-8:00PM
WEDNESDAY	8:00AM-8:00PM
THURSDAY	8:00AM-8:00PM
FRIDAY	8:00AM-8:00PM
SATURDAY	NO VISITS
SUNDAY	NO VISITS

Stark County Bail Bond Information

Because Stark County and Ohio can change their bail bond procedures, it is always best to call either the Stark County Jail at 330-430-3850, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.

Ask the staff at the Stark County Jail or the Stark County Court Clerk these specific questions:

Is the defendant eligible for bail or a bond?
How much will the bail or bond be, and what are the additional fees?
Where do I go to pay it?
Are there any days or times of the day or night when I cannot post bail?
What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for Stark County Jail:
1.   All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Stark County Jail Ohio (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
2.   If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.   An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.   All digital files are then forwarded to the offender’s assigned prison.
5.   Stark County Jail mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy.
Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them.

Here’s what happens when TextBehind receives a letter from an inmate:

Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon.

YOU NEED TO KNOW THIS...

Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps.
All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
After the shipments, TextBehind has no control over the process.
The delivery of your letters depends on couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Stark County Jail Ohio (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

How to Send a Carepack Commissary Package Directly to an Inmate in Stark County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Stark County Jail follow these steps:

Select Ohio, then select Stark County Jail, and then select the 'Send a Package Order' option.
Register and create an account with Access Securepak, for Stark County.
Choose the inmate and the products you want shipped to them, and input your payment method.
NOTE: There may be a limit on how much product you can send your inmate in Stark County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Stark County Jail check out our Commissary Instructions Page for Stark County.

How to Send Money to an Inmate in Stark County

To send commissary money to an inmate in Stark County Jail follow these steps:

Register with Access Corrections by creating an account.
Select Ohio, then select Stark County Jail, and then the inmate you want to send money to.
Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Stark County Jail.

How Do Inmates in Stark County Jail Make Phone Calls?

To receive phone calls from inmates in Stark County, or to assist them in making phone calls to other people, follow these steps:

Stark County Jail uses the services of IC Solutions.
Register with them online or call them at 888-506-8407.
Agents are available 24 hours a day, and speak both English & Spanish.
Services for Stark County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls. In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Stark County.
Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Stark County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

How to visit an inmate in Stark County Ohio using Video Visitation or visiting an inmate at the jail

To visit an inmate in Stark County follow these steps:

In addition to visiting inmates at the jail, Stark County Jail uses a video visitation service called IC Solutions.
In order to visit with your inmate online or at the Stark County Jail Video Kiosk, you must first register with IC Solutions.
Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Stark County Jail.
Then select your Stark County Inmate.
Then fund your account using either a Visa, Mastercard credit or debit card.
Lastly, schedule a visit.
The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Stark County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.