Crook County Jail Remote Inmate Video Visits

Crook County Jail

Address:
308 NE 2nd Street
Prineville, OR 97754

Phone:

541-447-6398

Remote Video Visitation with an Inmate

Crook County Jail uses Smart Communications for Remote Video Visitation between inmates and their loved ones.

How Video Visitation Works
SmartJailMail.com provides a two-way, real-time video visitation system which can be used to speak to your loved ones directly in their housing location within the jail.
At some locations you may also use a lobby kiosk at the facility to visit for free when scheduling a local / on-site visit.
Remote visits from home cost 50 cents per minute and are scheduled in 15 or 30 minute increments.
To schedule a video visit you must first open a Smart Communications account.

Remote Video Visits From Home
Once you are connected with an inmate you can use the visitation section of the website to schedule a visit.
Remote visits from home are billed on a credits-per-minute model and are scheduled in 15 or 30 minute blocks.

Local / On-Site Video Visits
Once you are connected with an inmate at a location where you have a visitation kiosk in the lobby, you may use the visitation section of the website to schedule a visit.
Local / on-site visits are provided free of charge.

This link explains everything you need to know about Smart Communications Video Visitation.

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Crook County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Crook County Jail
INMATE VISITATION SCHEDULE

  • Inmate visitation is conduction by video visitation every day of the week.
  • Visitation times vary from 6:00 AM to 9:45 PM.
  • Visitation is based on housing units and classification.
  • All visitors must submit a visitation application through smartjailmail.com.
  • If approved, the person in-custody will send a visit invitation to the visitor to accept.
  • Otherwise, visits may be scheduled on the incarcerated person’s day use time.

How to Schedule & Visit with an Inmate in Crook County Jail

To schedule a visit and meet with an inmate in Crook County, either at-the-jail or remotely by video, follow these instructions:

  • To schedule and visit with an inmate you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Crook County inmate to visit with.
  • When you locate the Crook County inmate that you want to connect with, you can send them a connection request.
  • Crook County Jail will then need to approve the request before you can send messages.

For all the information you need to schedule and visit with a Crook County Jail inmate, including how it works, how much it costs, visitation using a rented tablet, how often and when you can visit and more, check out our Visit Inmate Page.
NOTE: Your visits will be monitored, recorded and stored. You may want to refrain from discussing your inmate's court case as anything discussed can be used against them in court.


 

How to Send and Receive Secure Text and Email Messages with an Inmate in Crook County Jail

To communicate by text or email with an Crook County inmate, follow these instructions:

  • To send or receive a message you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Crook County inmates or detainees to connect with.
  • When you locate the Crook County inmate that you want to connect with, you can send them a connection request.
  • Crook County Jail will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Crook County Jail inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Crook County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Crook County Jail follow these steps:

  • Go to JailATM, choose Oregon, then choose Crook County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Crook County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Crook County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Crook County Jail check out our Commissary Instructions Page for Crook County.


 

How to Deposit Money Online for an Inmate in Crook County

To deposit money online for an inmate in Crook County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Crook County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Oregon, then choose Crook County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Crook County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Crook County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Crook County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Crook County.


 

Photos of this facility
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