Address:
3000 IH 35 South
New Braunfels, TX 78130
Phone:
830-620-3450
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
Here's how it works:
You can find information about the Comal County Jail’s tablet program at the top of this page. If there is no information about it, it is because they either have recently changed companies or are not yet providing this service for inmates. Call 830-620-3450 to confirm.
Inmates in jails and prisons are using tablets for all the communication services available such as video visitation, video phone calls, regular phone calls, and electronic messaging – which is like texting and email.
Tablets are also used for entertainment, such as watching movies, television shows, listening to music and reading e-books. It is also used for education, self-help information, and legal research.
No, they are not connected to the internet. All the messages, visits and programming goes through a system controlled by the company that provides the tablets, and through the jail. They control what each inmate sees. All messages are carefully screened and not delivered if the sender or the inmate violates jail policy.
For accessing visits and messages, the tablets are free to us. Each unit has many of them, all provided by the company that has contracted with the jail. Of course, the video visits and messages have a fee and those are paid for by the inmate’s family and friends who use the service.
That’s the question a lot of people ask and don’t fully understand.
The way the jail staff looks at it, is that if they can keep the inmates busy and distracted, it makes it safer for them.
Tablets also give them a certain power over controller an inmate’s behavior. For example, if an inmate knows that they will lose the privilege of having access to a tablet if they get into a fight or violate another rule or policy, they will be better behaved.
Tablets are one of the few things that make an inmate feel as though they are free, and they don’t want to lose the privilege of having access to one.
CIDNET
City Tele Coin
Gettingout
GTL
Homewav
IC Solutions
Inmate Sales
JailATM
J Pay
NCIC
Oasis
Paytel
Reliance
Securus
Smart Communications
Yes, if an inmate breaks a tablet, then they are responsible for paying for it. The money will come out of their commissary funds, so not only do they lose access to having a tablet as punishment, but they also won’t be able to purchase snacks on commissary.
Because Comal County and Texas can change their bail bond procedures, it is always best to call either the Comal County Jail at 830-620-3450, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.
Ask the staff at the Comal County Jail or the Comal County Court Clerk these specific questions:
If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.
This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.
For inmates receiving mail in the Comal County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Comal County Jail:
Inmate's Full Name & SPN# (call 830-620-3450 to get this)
Comal County Jail
3000 IH 35 South
New Braunfels, TX 78130
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
Here's how it works:
For more information about IC Solutions and theiur tablet program, including availability, price, benefits and more, check out our Inmate Tablet page.
To purchase commissary for an inmate in Comal County follow these instructions:
For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.
To send commissary money to an inmate in Comal County Jail follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Comal County Jail.
To receive phone calls from inmates in Comal County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Comal County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
To visit an inmate in Comal County follow these steps:
For full instructions on all the benefits of using IC Solutions to visit a Comal County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
