Address:
700 N San Jacinto Street
Houston, TX 77002
Phone:
713-755-5300
Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk.
Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.
What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.
How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Harris County Joint Processing Center inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.
Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.
Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Harris County Joint Processing Center Pricing.
Securus Contact Information.
iphone app
Android app
Schedule Video Visits online with Securus
| DAY | TIME |
| SUNDAY | 1:00PM-5:00PM 7:30PM-10:00PM |
| MONDAY | NO VISITS |
| TUESDAY | 1:00PM-5:00PM 7:30PM-10:00PM |
| WEDNESDAY | 1:00PM-5:00PM 7:30PM-10:00PM |
| THURSDAY | 1:00PM-5:00PM 7:30PM-10:00PM |
| FRIDAY | 1:00PM-5:00PM 7:30PM-10:00PM |
| SATURDAY | 1:00PM-5:00PM 7:30PM-10:00PM |
| DAY | TIME |
| SUNDAY | 8:00 AM - 9:00PM |
| MONDAY | 4:00 PM - 9:00PM |
| TUESDAY | 4:00 PM - 9:00PM |
| WEDNESDAY | 4:00 PM - 9:00PM |
| THURSDAY | 4:00 PM - 9:00PM |
| FRIDAY | 4:00 PM - 9:00PM |
| SATURDAY | 8:00 AM - 9:00PM |
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Harris County Joint Processing Center money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Harris County Joint Processing Center follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Harris County Joint Processing Center check out our Commissary Instructions Page for Harris County.
To send commissary money to an inmate in Harris County Joint Processing Center follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Harris County Joint Processing Center.
Postcards
The Harris County Joint Processing Center allows inmates to receive unlimited pre-metered postcards like the type purchased from the post office. They also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Harris County Joint Processing Center allows inmates to receive an unlimited amount of letters as long as they conform to the mail guidelines. Letters should arrive in standard letter-sized envelopes and must have a complete return address, including your first and last name and address.
First look up the Inmate's SPN Number, Housing Location & Cell Block.
You will need all of these to mail them a letter, postcard, magazine, newspaper or books.
Here is an example of what the information looks like when you look up an inmate online.
In this example below, the Inmate's Name and SPN are in RED on the white background.
The Housing Location & Cell Block are in BLUE.
The other RED number is the inmate's Case Number. You will need this for looking up their court dates.
If you can't find an inmate online, call the Inmate Locator hotline at 713-755-5300.
Postcards & Envelopes (personal mail) are mailed to:
Inmate's Full Name, Full SPN
Housing Location, Cell Block
Harris County Sheriff’s Office
700 N. San Jacinto
Houston, TX 77002
Newspapers
You can purchase a newspaper subscription for an inmate but it must be mailed to the jail directly from the publisher and must include the Inmate’s Full Name, SPN, Housing Location & Cell Block.
Magazines
Magazines are also allowed, but must be mailed directly from the publisher and include the inmate’s full name and SPN. Any magazine containing lewd photos, nudity, pornography, or anything promoting drugs or violence will be confiscated by jail staff and discarded.
Books
If you wish to mail a book to an inmate you must have it sent from either the publisher or from a third-party vendor such as Amazon.com or Barnes and Noble.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene.
In addition, the contents cannot present a threat to the security of the facility. Any book that does not meet the Harris County Joint Processing Center standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All book shipments must include the inmate's name and SPN. You can also call 713-755-5300 to get the number.
Magazines, Newspapers and Books are mailed to:
Inmate Full Name, Full SPN
701 N. San Jacinto, Visitor Control Center
Attn: Books- Mail Room
Houston, Texas 77002
Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They include clothing, snacks, hygeine products and seasonal items.
Harris County Joint Processing Center only allows care packages from Access Securepak.
For full information on all of Harris County Jail's Mail Policies, including photographs, mail tips, what you are not allowed to send and more, check out our Inmate Mail page.
To set up a phone account so that your inmate can call you from Harris County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Harris County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:
To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.
