Rich County Jail Remote Inmate Video Visits

Rich County Jail

Address:
20 South Main St.
P.0. Box 38
Randolph, UT 84064

Phone:

(435) 793-2285

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Rich County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How Do Inmates in Rich County Jail Make Phone Calls?

To receive phone calls from inmates in Rich County, or to assist them in making phone calls to other people, follow these steps:

  • Rich County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Rich County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Rich County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Set up Phone Calling Between you and Your Inmate in the Rich County Jail

To set up a phone calling account between you and your Rich County inmate, follow these instructions:

  • Create an account by first registering with Prodigy Sales/Telewest.
  • You will then be directed to choose a product; in other words what type of account you want to have in order to phone or to communicate with your Rich County inmate.
  • Options for Rich County Jail include prepaid phone accouts, messaging services and video visitation.
  • You will ten be prompted to choose Utah, then the Rich County Jail, then the amount you want to deposit, then your inmate's name.
  • The last step will be adding a payment method, and adding funds to the account.

For all the information you need regarding Rich County Jail phone times, costs, rules and regulations about communication by phone with an inmate, check out our Inmate Phone Page.
NOTE: All of your phone, messaging and video visitation communication will be recording. It is advised that you do not discuss sensitive information regarding your Rich County inmate's pending case.