Address:
1550 Kiwanis Park
Haysi, VA 24256
Phone:
276-679-7880
How Video Visitation Works
SmartJailMail.com provides a two-way, real-time video visitation system which can be used to speak to your loved ones directly in their housing location within the jail.
At some locations you may also use a lobby kiosk at the facility to visit for free when scheduling a local / on-site visit.
Remote visits from home cost 50 cents per minute and are scheduled in 15 or 30 minute increments.
To schedule a video visit you must first open a Smart Communications account.
Remote Video Visits From Home
Once you are connected with an inmate you can use the visitation section of the website to schedule a visit.
Remote visits from home are billed on a credits-per-minute model and are scheduled in 15 or 30 minute blocks.
Local / On-Site Video Visits
Once you are connected with an inmate at a location where you have a visitation kiosk in the lobby, you may use the visitation section of the website to schedule a visit.
Local / on-site visits are provided free of charge.
This link explains everything you need to know about Smart Communications Video Visitation.
DAY | TIMES |
MONDAY | 7:30AM-10:30AM 1:30PM-4:30PM 8:00PM-10:00PM |
TUESDAY | 7:30AM-10:30AM 1:30PM-4:30PM 8:00PM-10:00PM |
WEDNESDAY | 7:30AM-10:30AM 1:30PM-4:30PM 8:00PM-10:00PM |
THURSDAY | 7:30AM-10:30AM 1:30PM-4:30PM 8:00PM-10:00PM |
FRIDAY | 7:30AM-10:30AM 1:30PM-4:30PM 8:00PM-10:00PM |
SATURDAY | 7:30AM-10:30AM 1:30PM-4:30PM 8:00PM-10:00PM |
SUNDAY | 7:30AM-10:30AM 1:30PM-4:30PM 8:00PM-10:00PM |
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Southwest Virginia Regional Jail - Haysi Facility money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Southwest Virginia Regional Jail - Haysi Facility follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Southwest Virginia Regional Jail - Haysi Facility check out our Commissary Instructions Page for Dickenson County.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: [email protected].
To schedule a visit and meet with an inmate in Dickenson County, either at-the-jail or remotely by video, follow these instructions:
For all the information you need to schedule and visit with a Southwest Virginia Regional Jail - Haysi Facility inmate, including how it works, how much it costs, visitation using a rented tablet, how often and when you can visit and more, check out our Visit Inmate Page.
NOTE: Your visits will be monitored, recorded and stored. You may want to refrain from discussing your inmate's court case as anything discussed can be used against them in court.
To communicate by telephone with a Dickenson County inmate, follow these instructions:
For all the information you need to receive phone calls from a Southwest Virginia Regional Jail - Haysi Facility inmate, including how it works, how much it costs, how often you can receive calls and when you can receive them and more, check out our Inmate Phone Page.
NOTE: Your phone calls will be monitored and stored. You may want to refrain from discussing your inmate's court case. Anything discussed on the calls may be used in your inmate's court case.
To communicate by text or email with an Dickenson County inmate, follow these instructions:
For all the information you need to send and receive secure messages in the form of text or email with a Southwest Virginia Regional Jail - Haysi Facility inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.
To deposit money online for an inmate in Southwest Virginia Regional Jail - Haysi Facility follow these steps:
For all information, tips and procedures for sending money to an inmate in Southwest Virginia Regional Jail - Haysi Facility, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Dickenson County.