Below are 'street photos' (provided to us by users of this website) of the Potomac Highlands Regional Jail and Correctional Facility from different perspectives.
Photos shown are the property of jailexchange.com and are not to be used without the express written permission of the owners of jailexchange.com.
Postcards
The Potomac Highlands Regional Jail and Correctional Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Potomac Highlands Regional Jail and Correctional Facility also allows envelopes to be mailed to inmates.
Postcards and envelopes MUST be mailed to the following address:
Potomac Highlands Regional Jail & Correctional Facility-WV
P.O. Box 247
Phoenix, MD 21131
Legal Mail
Send all legal Mail to this Address:
Potomac Highlands Regional Jail & Correctional
13 Dolin Drive
Augusta, WV 26704
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Potomac Highlands Regional Jail and Correctional Facility allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Potomac Highlands Regional Jail and Correctional Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Potomac Highlands Regional Jail & Correctional
13 Dolin Drive
Augusta, WV 26704
Because Hampshire County and West Virginia can change their bail bond procedures, it is always best to call either the Potomac Highlands Regional Jail and Correctional Facility at 304-496-1275, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.
Ask the staff at the Potomac Highlands Regional Jail and Correctional Facility or the Hampshire County Court Clerk these specific questions:
If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.
This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.
TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.
Here’s how it works for Potomac Highlands Regional Jail and Correctional Facility:
1. All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Potomac Highlands Regional Jail and Correctional Facility West Virginia (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
2. If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3. An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4. All digital files are then forwarded to the offender’s assigned prison.
5. Potomac Highlands Regional Jail and Correctional Facility mailroom prints approved pages and delivers them to the inmate.
IMPORTANT NOTES:
Here’s what happens when TextBehind receives a letter from an inmate:
YOU NEED TO KNOW THIS...
IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts
** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Potomac Highlands Regional Jail and Correctional Facility West Virginia (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.
To Deposit Money in an inmate's account follow these steps:
**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.
All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls, but also for Commissary, in Hampshire County, can be found on our Send Money Page.
To visit an inmate in Hampshire County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Hampshire County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Potomac Highlands Regional Jail and Correctional Facility:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in Hampshire County follow these steps:
1. Start by confirming that Potomac Highlands Regional Jail and Correctional Facility's Video Visitation is working correctly by looking up Hampshire County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Potomac Highlands Regional Jail and Correctional Facility, and then the inmate you wish to communicate with.
Other Hampshire County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Potomac Highlands Regional Jail and Correctional Facility Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Hampshire County, can be found on our Visit Inmate Page.
Potomac Highlands Regional Jail and Correctional Facility Phone: 304-496-1275
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Potomac Highlands Regional Jail and Correctional Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
To mail or email an inmate in Hampshire County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Potomac Highlands Regional Jail and Correctional Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Hampshire County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Potomac Highlands Regional Jail and Correctional Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Potomac Highlands Regional Jail and Correctional Facility follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Potomac Highlands Regional Jail and Correctional Facility check out our Commissary Instructions Page for Hampshire County.