Benton County Jail & Detention Center Sending Money

Benton County Jail & Detention Center

Address:
1300 SW 14th Street
Bentonville, AR 72712

Phone:

479-271-1011

Inmate Money Deposit & Commissary Instructions for Benton County Jail & Detention Center

Benton County Jail & Detention Center uses Access Corrections Secure Deposits (also known as 'Smart Deposit') for depositing money into an inmate's account. 

The information below provides you complete instructions regarding the Benton County Jail & Detention Center:
- Inmate Accounts and Deposits,
- Commissary Information,
- Depositing Money Online,
- Mailing Inmate Money, and
- What 'property' Benton County Jail & Detention Center inmates are allowed to have in jail and/or have dropped off to them.
Follow the instructions below on this page exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.

Inmate Money Deposit Instructions for Benton County Jail & Detention Center

There are multiple ways to add money to an inmate's account at Benton County Jail & Detention Center, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Keefe Commissary Network LLC
10880 Lin Page Place
St. Louis, MO 63132

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email[email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.

Benton County Jail & Detention Center Commissary Instructions

Benton County Jail & Detention Center contracts with Access Securepak, also known as ‘My Care Pack’, for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Arkansas.
3. Select Benton County Jail & Detention Center.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected]k.net.
* You can write them at:
    My Care Pack
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Benton County Jail & Detention Center staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Benton County Jail & Detention Center's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

Here is a sample of what you can purchase for your inmate:
Food

Hygiene

Apparel

Electronics

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

What is the Maximum Amount You Can Add to an Inmate's Account?

All Jails have limits on how much money an inmate can have on the books at any one time.
They also have limits on how much you can deposit for an inmate at a time.
The standard monthly limit an inmate can spend is between $300 and $400. After signing up for Access Corrections Secure Deposits, and choosing your inmate, you will be instructed on what the maximum deposit and frequency is for your inmate and Benton County Jail & Detention Center.

What Can You Purchase for an Inmate's Commissary at Benton County Jail & Detention Center

Benton County Jail & Detention Center contracts with Access Securepak, also known as ‘My Care Pack’, for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Arkansas.
3. Select Benton County Jail & Detention Center.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected]
* You can write them at:
    My Care Pack
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Benton County Jail & Detention Center staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Benton County Jail & Detention Center's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

Here is a sample of what you can purchase for your inmate:
Food

Hygiene

Apparel

Electronics

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

Who can Purchase Commissary for Benton County Jail & Detention Center Inmates?

Anybody can purchase commissary for your inmate as long as there isn't a no-contact order in place, as this might get them in further trouble.

Because of the ability for family members and friends to purchase commissary online from Access Securepak using a credit or debit card, you and your inmate have more options.

Why Do Inmates in Benton County Jail & Detention Center need Commissary?

Since inmates are not allowed to possess cash money while in custody, the Benton County Jail & Detention Center allows the inmate's family and/or friends to purchase products online from Access Secure Pak.

This allows them to obtain items such as personal hygiene products, snacks, apparel, electronics and stationery supplies. Otherwise they go without, and you don't want them to be obligated to others for their basic needs.

Medical Copays, Jail Fees and other Inmate Expenses

Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.

Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.

A quick call to the Benton County Jail & Detention Center at 479-271-1011 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.

Online you can find the medical fee information by going here, Other Benton County Jail & Detention Center fees can be determined by going here or calling 479-271-1011.

Important Tips and Information About Your Inmate's Commissary

Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.

Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.

If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Benton County Jail & Detention Center and ask to investigate. If an inmate is being targeted, they will intervene and have the victim placed in protective custody, away from the general population.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

Click here to purchase commissary online for your inmate at Benton County Jail & Detention Center.

How to Send and Receive Secure Text and Email Messages with an Inmate in Benton County Jail & Detention Center

To communicate by text or email with an Benton County inmate, follow these instructions:

  • To send or receive a message you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Benton County inmates or detainees to connect with.
  • When you locate the Benton County inmate that you want to connect with, you can send them a connection request.
  • Benton County Jail & Detention Center will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Benton County Jail & Detention Center inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.


 

How Do Inmates in Benton County Jail & Detention Center Make Phone Calls?

To receive phone calls from inmates in Benton County, or to assist them in making phone calls from jail to other people, follow these steps:

  • Benton County Jail & Detention Center uses the services of Correct Solutions Group.
  • Register with them online or call them at 877-618-3516
  • Services for Benton County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards for your inmate or depositing money into an inmate's commissary account..

For all the information regarding phone calls with Benton County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send a Secure Email Message to an Inmate in Benton County

To send a secure email message to an inmate in Benton County Jail & Detention Center follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Arkansas, then select Benton County Jail & Detention Center, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Benton County Jail & Detention Center check out our Secure Messaging Guide for Benton County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Benton County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Benton County Jail & Detention Center follow these steps:

  • Select Arkansas, then select Benton County Jail & Detention Center, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Benton County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Benton County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Benton County Jail & Detention Center check out our Commissary Instructions Page for Benton County.


 

How to Send Money to an Inmate in Benton County

To send commissary money to an inmate in Benton County Jail & Detention Center follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Arkansas, then select Benton County Jail & Detention Center, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Benton County Jail & Detention Center.


 

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Frequently Asked Questions

How do you deposit money in the Commissary Account of a Benton County Jail & Detention Center inmate online?
For online deposits Benton County Jail & Detention Center uses a third-party service called Access Corrections. You must first register with them. A link to them can be find on the page above. After registering, you can choose this facility, Benton County Jail & Detention Center, then select the inmate you want to send money to, choose how much you want to send, then input a credit or debit card for payment. Your inmate will receive the money in his or her account immediately. Note that there is small fee for using this service. If you have any questions or you want to make a deposit over the phone, call Access Corrections at 866-345-1884. Learn more about how to send money to an inmate in the Benton County Jail & Detention Center.

Can you deposit money to an inmate directly at Benton County Jail & Detention Center?
Yes, you can deposit money directly at Benton County Jail & Detention Center either one of two ways: 1. There will be kiosk in the jail lobby which accepts cash, credit and debit cards. 2. You can mail a money order, made out to the inmate with his Inmate ID# number on it also, to the jail at: 1300 SW 14th Street
Bentonville, AR 72712. If you have any questions, call the jail at 479-271-1011. Learn more about how to send money to an inmate in the Benton County Jail & Detention Center.

Does the inmate have to be a member of my family in order to send money to them?
No. Anyone, as long as there is NOT a court-ordered 'no contact order' in place, can send money to an inmate in Benton County Jail & Detention Center. Learn more about how to send money to an inmate in the Benton County Jail & Detention Center.

What is the maximum amount of money I can send to an inmate in Benton County Jail & Detention Center?
The maximum deposit you can send an inmate at any one time is usually $300-400. This amount is subject to change however, so be sure to check with the Benton County Jail & Detention Center by calling 479-271-1011 before sending a money order to them. If you are depositing money online using Access Corrections, or using the kiosk at the jail, you will be told the monetary limits by the system at the time of the deposit. In addition, Benton County Jail & Detention Center will have a limit on how much the inmate can spend on commissary products in any given week. Learn more about how to send money to an inmate in the Benton County Jail & Detention Center.

How much can an inmate spend on commissary products each week?
Benton County Jail & Detention Center updates the amount of money an inmate can spend on commissary each week from time to time, but generally the maximum amount they can spend will never exceed $125.00 per week. The kiosk you use at the jail to deposit money, or the website of Access Corrections, will always post the maximum amount an inmate can spend each week on commissary, but for confirmation you call call the jail directly at 479-271-1011. Learn more about how to send money to an inmate in the Benton County Jail & Detention Center.

What can an inmate in Benton County Jail & Detention Center spend his money on?
Inmates in Benton County Jail & Detention Center can use the commissary money that you deposit into their accounts to purchase phone cards, stamps, stationary supplies, snacks, candy, hygiene products and certain types of clothing allowed by the jail. If the facility has extra fees for medical visits or medication, it may also be used for that. Lastly, if the inmate's judge allows 'self-bail' and the inmate has the funds, he or she can use their funds to bond themselves out of custody. Learn more about how to send money to an inmate in the Benton County Jail & Detention Center or call the facility at 479-271-1011.

Can I make a deposit into a Benton County Jail & Detention Center inmate's account anywhere else besides online or using the kiosk at the jail?
Yes. You can also make a deposit to an inmate's account who is incarcerated in the Benton County Jail & Detention Center at the following walk-in cash payment companies: Cash Pay Today, Ace Cash Express and Western Union. In addition you can make a deposit using a credit or debit card over the phone by calling Access Corrections at 866-345-1884. Learn more about how and where to send money to an inmate in the Benton County Jail & Detention Center.