Terms of Service

Terms of Service

Last Updated: August 10, 2026

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING JAILEXCHANGE.COM.

These Terms of Service (“Terms,” “Terms of Service,” or “TOU”) govern your access to and use of www.JailExchange.com and any related pages, features, content, tools, or services offered through the website (collectively, the “Site”).

The Site is owned and operated by Johnny Ex, Inc. (“JEI,” “JailExchange,” “we,” “us,” or “our”).

By accessing, browsing, or using the Site, you (“you” or “user”) agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, do not access or use the Site.


1. Eligibility and Acceptance of Terms

By accessing or using the Site, you represent that you have the legal capacity to enter into these Terms.

If you use the Site on behalf of an organization or other entity, you represent that you have authority to bind that organization or entity to these Terms.

These Terms constitute a legally binding agreement between you and Johnny Ex, Inc.


2. Changes to These Terms

We may revise these Terms periodically.

Changes become effective when the revised Terms are posted on the Site unless we specify a later effective date.

The “Last Updated” date appearing at the top of these Terms indicates when they were most recently revised.

If we make material changes, we may provide additional notice where appropriate.

Changes to provisions concerning dispute resolution will not apply retroactively to a dispute for which the parties had actual notice before the revised Terms were posted, unless otherwise permitted by applicable law.

Your continued use of the Site after revised Terms become effective constitutes acceptance of those revised Terms to the extent permitted by applicable law.

We encourage you to review these Terms periodically.


3. Ownership of the Site

The Site is owned and operated by Johnny Ex, Inc.

Unless otherwise indicated, the Site and its contents, including text, articles, data compilations, graphics, photographs, images, illustrations, page layouts, software, databases, designs, logos, trademarks, service marks, and other materials, are owned by or licensed to Johnny Ex, Inc. and are protected by applicable copyright, trademark, intellectual property, and other laws.

© 2019–2026 Johnny Ex, Inc. All rights reserved.

Certain materials appearing on the Site may be owned by third parties and are used under license, permission, applicable law, or other authorization.

Nothing in these Terms transfers any ownership interest in the Site or its content to you.


4. Limited License to Use the Site

Subject to these Terms, Johnny Ex, Inc. grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Site for lawful personal and informational purposes.

Except as expressly permitted by us or applicable law, you may not:

Nothing in these Terms grants you any right to use the JailExchange name, logos, trademarks, branding, or other proprietary identifiers without our prior written authorization.


5. Information Provided for General Informational Purposes

The information available through JailExchange is provided primarily for general informational purposes.

JailExchange provides information concerning correctional facilities, jails, prisons, inmate-related services, visitation, communications, procedures, locations, government agencies, and related subjects.

Although we attempt to provide useful information, correctional policies, inmate information, contact information, fees, procedures, schedules, rules, addresses, telephone numbers, visitation requirements, and other information may change without notice.

We do not guarantee that information appearing on the Site is:

You should independently confirm important information directly with the applicable jail, prison, correctional facility, government agency, court, service provider, or other authoritative source before relying upon it.

Your reliance upon information appearing on JailExchange is at your own risk.


6. No Legal or Professional Advice

Information appearing on JailExchange is not intended to constitute legal, financial, medical, professional, or other specialized advice.

Nothing on the Site creates an attorney-client, fiduciary, professional, or similar relationship between you and Johnny Ex, Inc.

If you need legal or other professional advice, you should consult an appropriately qualified professional.


7. Third-Party and Government Information

Some information appearing on the Site may originate from:

Johnny Ex, Inc. does not control all such information and cannot guarantee its accuracy, completeness, timeliness, or reliability.

The inclusion of third-party information does not necessarily constitute an endorsement of that information or of the person or organization providing it.

Statements, opinions, comments, or other content provided by third parties are the responsibility of the person or entity providing them and do not necessarily reflect the views of Johnny Ex, Inc.


8. No Relationship With Correctional Facilities or Government Agencies

Unless expressly stated otherwise, JailExchange and Johnny Ex, Inc. are independent private entities.

The appearance of information concerning a correctional facility, law-enforcement agency, court, government office, inmate service provider, or other organization on the Site does not mean that JailExchange is owned, operated, sponsored, authorized, endorsed, or approved by that organization.

You should contact the applicable facility or governmental authority directly when official confirmation is required.


9. Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms.

You agree not to use the Site:

You further agree not to:


10. Automated Access, Scraping, and Data Extraction

Except for ordinary indexing by legitimate publicly accessible search engines or as expressly authorized by us in writing, you may not use automated systems, software, scripts, crawlers, bots, artificial intelligence agents, scraping tools, or similar technologies to systematically access, download, reproduce, harvest, extract, or compile Site content or data.

You may not use Site content or data for bulk commercial extraction, database creation, resale, republication, model training, or other commercial exploitation without our prior written authorization.

We reserve the right to implement technical measures to detect, restrict, or block unauthorized automated access.


11. User Contributions

The Site may provide areas where users can submit, post, publish, transmit, or display comments, messages, reviews, corrections, photographs, information, or other material (“User Contributions”).

Any User Contribution you make available publicly may be viewed by other users or members of the public.

You are solely responsible for your User Contributions.

By submitting a User Contribution, you represent and warrant that:

User Contributions are considered non-confidential unless we expressly agree otherwise.


12. License for User Contributions

By submitting or posting User Contributions through the Site, you grant Johnny Ex, Inc. and its service providers, licensees, successors, and assigns a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, display, distribute, modify, format, publish, and otherwise use the User Contribution as reasonably necessary to operate, maintain, promote, improve, and provide the Site and its content.

You retain whatever ownership rights you otherwise hold in your User Contributions.

You represent that you have all rights necessary to grant this license.


13. Content Standards

User Contributions must comply with applicable law and these Terms.

User Contributions must not:


14. Monitoring and Enforcement

We have the right, but generally not the obligation, to monitor User Contributions or activity on the Site.

We may, in our discretion and subject to applicable law:

We may disclose information when required or permitted by law, including in response to valid subpoenas, court orders, legal processes, or governmental requests.


15. Suspension and Termination

We may suspend, restrict, or terminate your access to all or any portion of the Site if we reasonably believe that:

Where legally permitted, we may take such action without prior notice.

Provisions of these Terms that by their nature should survive termination will survive, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law.


16. Copyright and Intellectual Property

The content, organization, graphics, databases, design, compilation, software, and other materials associated with the Site are protected by copyright and other intellectual-property laws.

Except as permitted by applicable law or expressly authorized in writing by Johnny Ex, Inc., copying, reproduction, publication, modification, distribution, sale, licensing, systematic extraction, or commercial exploitation of protected Site materials is prohibited.


17. Copyright Complaints and DMCA Notices

Johnny Ex, Inc. respects the intellectual-property rights of others.

If you believe material available through JailExchange infringes a copyright you own or control, you may submit a copyright complaint to us through:

https://www.jailexchange.com/contact

Please identify the communication as a Copyright or DMCA Notice.

A notice alleging copyright infringement should include, as applicable:

  1. Identification of the copyrighted work claimed to have been infringed;
  2. Identification of the material claimed to be infringing and information reasonably sufficient to locate the material on the Site;
  3. Your name and contact information;
  4. A statement that you have a good-faith belief that use of the material in the complained-of manner is not authorized by the copyright owner, its agent, or the law;
  5. A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner; and
  6. A physical or electronic signature of the copyright owner or a person authorized to act on the owner’s behalf.

We may remove or restrict access to allegedly infringing material when appropriate.


18. Repeat Infringer Policy

Johnny Ex, Inc. maintains a policy of terminating or restricting, in appropriate circumstances and at our discretion, users who repeatedly infringe the intellectual-property rights of others.

We may also remove content or restrict access by a user who infringes intellectual-property rights even when repeated infringement has not occurred.


19. Affiliate Links and Compensation

JailExchange may contain affiliate links, advertisements, recommendations, or other promotional links to third-party products or services.

If you click certain affiliate links and purchase a product or service, register for an offer, or complete another qualifying transaction, Johnny Ex, Inc. may receive a commission or other compensation.

Unless otherwise stated, this compensation does not increase the price you pay.

An affiliate relationship does not make Johnny Ex, Inc. the seller, manufacturer, operator, or provider of the third-party product or service.

Where appropriate, additional affiliate disclosures may appear near particular links, advertisements, recommendations, or promotional content.


20. Third-Party Links

The Site contains links to websites and services owned or operated by third parties.

These links may include links to:

Third-party links are provided for convenience and informational purposes.

Unless expressly stated otherwise, the presence of a link does not mean that Johnny Ex, Inc. sponsors, endorses, controls, guarantees, or is affiliated with the third-party website or service.

We do not control third-party websites and are not responsible for their availability, security, accuracy, content, privacy practices, terms, products, or services.

If you follow a third-party link, you do so at your own risk.


21. Third-Party Products and Services

Products and services referenced, promoted, linked, or advertised on the Site may be offered and provided by independent third parties.

Johnny Ex, Inc. generally does not control:

Unless expressly stated otherwise, Johnny Ex, Inc. is not a party to transactions between you and a third-party provider.

Any transaction with a third party is governed by that third party’s terms, policies, and agreements.


22. Corrections, Modifications, and Removal of Site Content

We reserve the right to modify, correct, update, reorganize, suspend, restrict, or remove Site content at any time.

We do not undertake an obligation to update all information appearing on the Site.

Information may become outdated, incomplete, unavailable, or inaccurate after publication.


23. Suggestions and Feedback

If you voluntarily provide us with ideas, suggestions, comments, proposed improvements, feedback, or similar information concerning JailExchange or our services (“Feedback”), you grant Johnny Ex, Inc. a perpetual, irrevocable, worldwide, royalty-free right to use, reproduce, modify, develop, distribute, and otherwise exploit that Feedback without restriction or compensation to you.

This provision does not apply to personal information, which is handled in accordance with our Privacy Policy.

Please do not submit confidential or proprietary ideas to us unless we have entered into a separate written agreement concerning that information.


24. Privacy

Your privacy is important to us.

Our collection, use, disclosure, and handling of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

The Privacy Policy is available on JailExchange.com.


25. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL CONTENT, INFORMATION, FEATURES, LINKS, AND SERVICES AVAILABLE THROUGH THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

JOHNNY EX, INC. DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF:

WE DO NOT WARRANT THAT:

YOUR USE OF THE SITE IS AT YOUR OWN RISK.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THESE DISCLAIMERS MAY NOT APPLY TO YOU.


26. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JOHNNY EX, INC. AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO:

THIS LIMITATION APPLIES REGARDLESS OF WHETHER A CLAIM IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, STATUTE, OR ANOTHER THEORY OF LIABILITY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE EXTENT LIABILITY CANNOT LAWFULLY BE EXCLUDED, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.


27. Viruses, Malware, and Internet Security

Although we take reasonable steps designed to maintain the Site, we cannot guarantee that the Site, files, links, servers, or third-party resources will always be free from viruses, malware, malicious code, or other harmful components.

You are responsible for implementing appropriate security protections for your devices and information.

To the fullest extent permitted by law, Johnny Ex, Inc. is not responsible for damage resulting from malicious software, harmful code, or other technologically harmful material obtained through your use of the Site or third-party websites.


28. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Johnny Ex, Inc. and its affiliates, officers, directors, employees, agents, licensors, service providers, successors, and assigns from and against claims, liabilities, damages, judgments, losses, costs, expenses, and reasonable attorneys’ fees arising out of or relating to:

We reserve the right, at our expense, to assume control of the defense of a matter otherwise subject to indemnification by you, in which event you agree to reasonably cooperate with our defense.


29. Limitation on Time to Bring Claims

TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION ACCRUES.

IF A CLAIM IS NOT COMMENCED WITHIN THAT PERIOD, IT IS PERMANENTLY BARRED TO THE EXTENT PERMITTED BY LAW.

If applicable law prohibits shortening a particular limitations period, the legally required limitations period will apply to that claim.


30. Governing Law

These Terms and any dispute arising out of or relating to these Terms or the Site will be governed by the laws of the State of Maine, without regard to its conflict-of-laws principles, except to the extent federal law applies or applicable law requires otherwise.


31. Jurisdiction and Venue

To the fullest extent permitted by applicable law, any lawsuit, action, or proceeding arising out of or relating to these Terms or the Site shall be brought exclusively in:

You consent to the personal jurisdiction of those courts and waive objections based on venue or inconvenient forum to the extent permitted by applicable law.

Nothing in this section prevents either party from seeking relief in another jurisdiction when applicable law does not permit the foregoing jurisdiction or venue requirements to be enforced.


32. Compliance With Applicable Law

You are responsible for complying with all laws and regulations applicable to your use of the Site.

Access to the Site from a jurisdiction where the Site or any portion of its content is unlawful is prohibited.

We make no representation that Site content is appropriate or legally available for use in every jurisdiction.


33. Electronic Communications

When you use the Site, submit forms, or communicate electronically with us, you consent to receive communications from us electronically where permitted by applicable law.

Electronic communications may include notices, responses, disclosures, or other information.

You agree that electronic communications satisfy any legal requirement that such communications be in writing to the extent permitted by law.


34. Severability

If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent legally permissible or modified to the minimum extent necessary to make it enforceable.

The remaining provisions will remain in full force and effect.


35. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

A waiver of one provision or violation will not constitute a waiver of another provision or subsequent violation.


36. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

Johnny Ex, Inc. may assign or transfer its rights and obligations under these Terms in connection with a merger, acquisition, restructuring, sale of assets, corporate reorganization, or otherwise as permitted by law.


37. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or terms expressly incorporated by reference, constitute the entire agreement between you and Johnny Ex, Inc. regarding your use of the Site and supersede prior agreements or understandings concerning the same subject matter.


38. No Third-Party Beneficiaries

Except as expressly provided in these Terms, these Terms do not create rights in any person or entity other than you and Johnny Ex, Inc.


39. Headings

Section headings are provided for convenience only and do not affect the interpretation of these Terms.


40. Contact Information

Questions concerning these Terms of Service may be submitted to:

Johnny Ex, Inc.
JailExchange.com

https://www.jailexchange.com/contact

Please identify your inquiry as relating to the Terms of Service when appropriate.


Last Updated: August 10, 2026