Butte County Jail Inmate Commissary

Butte County Jail

Address:
35 County Center Drive
Oroville, CA 95965

Phone:

530-538-7471

Butte County Jail Commissary Carepacks

Butte County Jail contracts with Access Securepak, also known as ‘My Care Pack’, for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select California.
3. Select Butte County Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected]
* You can write them at:
    My Care Pack
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Butte County Jail staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Butte County Jail's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

Here is a sample of what you can purchase for your inmate:
Food

Hygiene

Apparel

Electronics

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

Commissary Deposits using Touch Pay

Butte County Jail uses the services of Touch Pay for money deposits into inmate's commissary accounts.

It's a fast, reliable, secure, and convenient way to make payments. Touch Pay is a GTL/gettingout company.

  • Instantaneous posting of transactions.
  • Allows the acceptance and posting of transactions 24 hours a day, 7 days a week, 365 days a year.
  • Accepts VISA/MASTERCARD branded credit/check cards and Kiosk deposits at the jail.

Inmate Money Deposit Instructions for Inmate Communications Butte County Jail

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Butte County Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Butte County Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Butte County Jail may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

Occasionally, it may take up to 72 hours for funds to be active on an inmate Trust & Commissary account, however most people experience deposits are available immediately.

How to Bail out an Inmate in Butte County

To Bail out or Post Bond for an Inmate in Butte County Jail follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in Butte County Jail, check out our Inmate Bail page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Butte County Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Butte County Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Butte County Jail may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Butte County Jail inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Butte County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Butte County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Butte County Jail Inmate by Mail and by Email

To mail or email an inmate in Butte County follow these steps:

When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmate's First and Last Name
Inmate first and last name
c/ o Butte County Jail
35 County Center Drive
Oroville, CA 95965

  • All mail sent to an inmate at the Butte County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Butte County Jail has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Butte County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Butte County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Butte County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in Butte County Jail?

To visit an inmate in Butte County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Butte County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Butte County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Butte County follow these steps:
1.  Start by confirming that Butte County Jail's Video Visitation is working correctly by looking up Butte County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Butte County Jail, and then the inmate you wish to communicate with.

Other Butte County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Butte County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Butte County, can be found on our Visit Inmate Page.

Butte County Jail Phone: 530-538-7471


 

How to Deposit Money into an Inmate's Account in Butte County Jail

To deposit money into the account of an inmate in Butte County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select California.
  • Select Butte County Jail
  • Enter the Inmate ID of your inmate.  This can be found by calling 530-538-7471 or by looking up the inmate's name in the Inmate Search link above.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Butte County Jail

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, check out our Send Money Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Butte County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Butte County Jail follow these steps:

  • Select California, then select Butte County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Butte County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Butte County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Butte County Jail check out our Commissary Instructions Page for Butte County.


 

How Do Inmates in Butte County Jail Make Phone Calls?

To receive phone calls from inmates in Butte County, or to assist them in making phone calls to other people, follow these steps:

  • Butte County Jail uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Butte County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Butte County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Butte County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

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Frequently Asked Questions

Does the Butte County Jail allow packages to be shipped to an inmate?
Yes. The Butte County Jail uses an online service called Access Securepak in which friends and family members can order everything from snacks, candy and hot food to clothes, stationary and electronics, and have them shipped directly to any inmate. The prices are reasonable and ordering is easy. Learn more about ordering Access Securepak packages online for an inmate in the Butte County Jail. If you want to order by phone call 800-546-6283.

What kind of things can an inmate in the Butte County Jail buy in commissary?
The Butte County Jail allows a wide variety of food, snack foods, candy, clothing, electronics and other items to be purchased by inmates either through their commissary or by friends and family members sending in care packages from a third-party vendor called Access Securepak. All of the snacks and candy are brand name items that they are used to purchasing on the outside. Learn more about ordering Access Securepak packages online for an inmate in the Butte County Jail. If you want to order by phone call 800-546-6283.

Why do inmates in the Butte County Jail need commissary?
Inmates in the Butte County Jail do not necessarily need commissary, as the jail provides the with the minimum food and hygiene products they need to subsist. But jail is a very stressful place, and by having a daily snack, or using a soap, shampoo or toothpaste that are used to using on the outside can bring a certain amount of normalcy and comfort to their life inside. Learn more about ordering Access Securepak packages online for an inmate in the Butte County Jail. If you want to order by phone call 800-546-6283.

Are commissary items used for gambling in the Butte County Jail?
Yes. Because inmates do not have access to actual cash money in the Butte County Jail, snacks, candy, brand name hygiene products and other sundries inmates can get from commissary and care packages you ship to them are used as currency, thus for gambling. In addition to gambling, commissary items can be used to purchase services such as haircuts, tattoos and cell cleaning. Unfortunately, in many cases, commissary items are also used to purchase protection from other inmates who wish them harm. If your inmate is needing more than $10 a day for commissary, they are getting pretty fat or are using the items they purchase for gambling purposes or personal protection. Learn more about inmate commissary in the Butte County Jail.

How much money should you send an inmate in Butte County Jail for commissary?
A reasonable amount of commissary money you should send your inmate is whatever your budget allows. While jail is stressful for an inmate, it is just as stressful for their family members or loved ones on the outside. You are the one that still has bills to pay; rent, utilities, food, phone, children's needs, gas, car payments and all the other stresses of life. As hard as the pressure you are getting to send money, your needs and the children's come first. Butte County Jail limits the inmates to receiving no more than $300-400 per month in commissary money and/or care packages, not including phone expenses, but realistically an inmate can get by on less than $100 per month of products and be comfortable. Learn more about inmate commissary in the Butte County Jail.

I didn't get the items from Access Securepak that I ordered. Can I get a refund?
Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Butte County Jail staff. They will not take your word for missing or broken items. You must get the jail staff to report it if you want a refund. Learn more about refunds from Access Securepak in the Butte County Jail. Call the jail at 530-538-7471 or if you want to discuss a problem call 800-546-6283.