Monterey County Juvenile Hall Sending Money

Monterey County Juvenile Hall Sending Money

The information below provides complete instructions regarding the Monterey County Juvenile Hall Inmate Accounts and Deposits, Commissary Information, Depositing Money Online (where available), Mailing Inmate Money or Care Packages to the jail in Salinas, California.

Follow these instructions exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.

How to Put Money on an Inmate Account in the Monterey County Juvenile Hall

There are usually four choices for putting money on an inmate's books:

Choice 1 - Dropping Money at the Jail

Bring money to the jail in person. Click or here to see where to drop money off and whether it has to be cash or a money order.

Jail personnel will process the Inmate Account payment.

Some jails have self-serve kiosks in the lobbies that accept cash, debit or credit cards.

If you can't get your questions answered online call the Autauga County Metro Jail at 334-361-2600.

Choice 2 - Deposit Inmate Money Online

Autauga County Metro Jail and others often use a private company to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Click or here to reach the online site for depositing funds. You will need to register an account, which is free to do and use a debit/credit card for the deposits.

Choice 3 - Mail the Inmate Deposit to the Jail

Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.

Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.

Call Autauga County Metro Jail at 334-361-2600 to confirm the address to send the money order to and how they want it made out.

Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.

Click or here to view online how to make the money order out and where to send it.

Choice 4 - Make an Inmate Deposit over the Phone

Most of the online companies will accept deposits over the phone with a debit or credit card. To do this you will need the inmate's offender # (inmate ID #) and full legal name.

Click here to find out about making a deposit over the phone.

How an Inmate Makes a Phone Call to You or Others from Monterey County Juvenile Hall

To set up a phone account so that your inmate can call you from Monterey County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Monterey County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Bail out an Inmate in Monterey County

To Bail out or Post Bond for an Inmate in Monterey County Juvenile Hall follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in Monterey County Juvenile Hall, check out our Inmate Bail page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Monterey County Juvenile Hall uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Monterey County Juvenile Hall using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Monterey County Juvenile Hall may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Monterey County Juvenile Hall inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Monterey County Juvenile Hall

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Monterey County Juvenile Hall inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How Do You Visit an Inmate in Monterey County Juvenile Hall?

To visit an inmate in Monterey County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Monterey County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Monterey County Juvenile Hall:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Monterey County follow these steps:
1.  Start by confirming that Monterey County Juvenile Hall's Video Visitation is working correctly by looking up Monterey County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Monterey County Juvenile Hall, and then the inmate you wish to communicate with.

Other Monterey County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Monterey County Juvenile Hall Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Monterey County, can be found on our Visit Inmate Page.

Monterey County Juvenile Hall Phone: 831-755-3782


 

How Do Inmates in Monterey County Juvenile Hall Make or Receive Phone Calls?

To receive phone calls from inmates in Monterey County, or to assist them in making phone calls to other people, follow these steps:

1.  Start by confirming that Monterey County Juvenile Hall has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Monterey County Juvenile Hall, and then the inmate you wish to communicate with.

Monterey County Services that are provided by GettingOut, a GTL company:
 - Phone Calls & Voicemail 
 - Video Visits (from home or jail lobby)
 - Email & Photo Sharing
 - Tablet Rental
 - Deposits


Phone & Voicemail Fees

1.  GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within California.
2. Prepaid calls between California and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.

Note: Rates are subject to change.

Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.

Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Monterey County Juvenile Hall approves of the phone number.

Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card.  When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.

Customer Service
If you have any questions about the Monterey County Juvenile Hall GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in Monterey County, can be found on our Inmate Phone Page.


 

How to Deposit Money into an Inmate's Account in Monterey County Juvenile Hall

To deposit money into the account of an inmate in Monterey County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select California.
  • Select Monterey County Juvenile Hall
  • Enter the Inmate ID of your inmate.  This can be found by calling 831-755-3782 or by looking up the inmate's name in the Inmate Search link above.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Monterey County Juvenile Hall

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, check out our Send Money Page.