Teller County Detention Center COVID-19 Coronavirus Visitation Policy

Teller County Detention Center

Address:
288 Weaverville Road
Divide, CO 80814

Phone:

719-687-7770

New Visitation Policies in Teller County Detention Center Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Teller County Detention Center in Divide, Colorado, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 719-687-7770 for updates.

Video Visitation at Teller County Detention Center

At-home and onsite video visitation guidelines for Teller County Detention Center, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 719-687-7770 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Teller County, the state of Colorado and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Teller County Detention Center Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

How to Email an Inmate at Teller County Detention Center

Using Jail ATM Digital Messaging with an Inmate at Teller County Detention Center - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

How an Inmate Makes a Phone Call to You or Others from Teller County Detention Center

To set up a phone account so that your inmate can call you from Teller County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Teller County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How Do Inmates in Teller County Detention Center Make Phone Calls?

To receive phone calls from inmates in Teller County, or to assist them in making phone calls to other people, follow these steps:

  • Teller County Detention Center uses the services of HOMEWAV.
  • Register with them online or call them at 844-394-6639
  • Agents are available from 8:00 AM - 5:00 PM CST, 7 days a week, 365 days a year, and speak both English & Spanish.
  • Services for Teller County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

For all the information regarding phone calls with Teller County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Teller County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Teller County Detention Center follow these steps:

  • Go to JailATM, choose Colorado, then choose Teller County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Teller County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Teller County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Teller County Detention Center check out our Commissary Instructions Page for Teller County.


 

How Do You Send Text or Email Messages to an Inmate in the Teller County Detention Center?

To send messages to a Teller County inmate follow these instructions:

Since Teller County Detention Center contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Teller County Detention Center account.
 
Pay for the Prodigy Inmate Messaging Service at Teller County Detention Center.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Teller County Detention Center.
Pay for the JailATM Inmate Messaging Service at Teller County Detention Center.
- Online,
- Using a Kiosk at Teller County Detention Center.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Teller County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.


 

How to Visit or Email an Inmate in Teller County Colorado or visiting an inmate at the jail

To visit or email an inmate in Teller County follow these steps:

  • In addition to visiting inmates at the jail, Teller County Detention Center uses a video visitation service called HomeWav.
  • Register and Sign Up Here.
  • Complete all steps of the registration process to get full access to Teller County Detention Center inmate communication services.
  • Add ‘Talk to me Funds’ to your account using your credit or debit card.
  • Then you just wait for your Teller County inmate to communicate.
    How do you add Funds to your account?
  • Once you are logged in, click “Add Talk to Me Funds".
  • Type in the amount of dollars you want to add to your account.
  • Click “Update”.
  • Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Teller County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Teller County Detention Center will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Teller County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Deposit Money Online for an Inmate in Teller County

To deposit money online for an inmate in Teller County Detention Center follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Teller County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Colorado, then choose Teller County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Teller County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Teller County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Teller County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Teller County.


 

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Teller County Jail - CO
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