Cobb County Adult Detention Center
Cobb County Adult Detention Center
Physical Address
1825 County Services ParkwayMarietta, GA 30008
Jail Phone Number
770-499-4200Cobb County Adult Detention Center and Work Release inmates: lookups, visits, calls, mail, health needs and transfers
Sheriff's deputies operate two custody buildings on County Services Parkway in Marietta. The Adult Detention Center, 1825 County Services Parkway, Marietta, GA 30008, is the pretrial jail, with towers A, B and C. The Work Deployment Center holds sentenced, non-violent people on county work crews or work release. The ADC desk answers 770-499-4200, and each booking appears in our inmate search.
Enter a last name in our inmate search first. An after-midnight arrest can take hours to appear in the lookup, because intake covers photos, prints, property and a medical screen. People moved to work release stay in the sheriff's custody, so the same record often follows them across the parking lot.
Release steps sit on our bail page and Marietta Square hearings on our court page. Warrant questions go to deputies at 770-499-4634. Statutory clocks and surety caps are condensed in our Georgia bail laws guide. Questions further down deal with tower visits, envelopes, medical warnings, ICE holds and moves to prison.
Read inmate search answers
1. Where are people arrested in this county held?
At the sheriff's Adult Detention Center, 1825 County Services Parkway, Marietta, GA 30008, a pretrial jail with a total of 3,077 beds across towers A, B and C. Custody questions go to 770-499-4200.
County officers, deputies, troopers and most city police bring adults here. Run the name through our inmate search and copy down the booking number; deposits, phone accounts, letters and bonds all ask for it. A warrant from Paulding, Fulton or elsewhere may lead to a ride to that county later. Juveniles never go to the adult towers; they are placed at the regional youth center farther down the parkway.
↑ Back to the question list2. What is the Work Release center?
The sheriff's Work Deployment Center, on County Services Parkway beside the main jail, houses sentenced, non-violent people. Some go out daily on supervised county work crews; others are on work release, leaving for a job, school or training and returning afterward.
Qualifying for work release takes a background investigation plus proof of employment or enrollment. Questions about visiting work release participants go to that building's own desk, 770-499-4340. Pretrial detainees stay in the main jail. Because everyone in this building is serving a sentence, there is no bond to post, and release dates follow the court's order.
↑ Back to the question list3. How do I look someone up?
Search a family name in our inmate search and compare age and booking date to pick the right match. Weekend surges at the towers can hold back fresh entries for hours.
Zero hits may reflect a ticket-and-release, a bond already paid, a move elsewhere, or marshals taking custody. Staff at 770-499-4200 can search a legal name with a birth date. By statute the sheriff maintains a docket the public may inspect. People already serving state sentences show instead in the state offender lookup. Frequent surnames produce long result lists; adding a middle initial trims them.
↑ Back to the question list4. How do visits, calls, mail, deposits and commissary work?
Separate guides exist for visits, phones, mail, deposits and commissary. The sheriff's office has visitors register before a detainee visit, and nobody inside can receive an incoming phone call.
Rules and times change, so ring 770-499-4200 the day before driving to Marietta, and bring photo ID. Money sent in covers calls, messages, snacks and hygiene items, and each payment needs the booking number. Assume monitoring of each call and message, other than privileged conversations with counsel. Work release participants follow a separate visiting arrangement through their own desk.
↑ Back to the question list5. How should letters be addressed?
Put the full name and booking number above the jail address, 1825 County Services Parkway, Marietta, GA 30008. Stick to unadorned white paper and envelopes.
Tape, stickers and cash get mail bounced, and attorneys should mark legal correspondence clearly. Rules on photographs, books and magazines live on our mail page; call 770-499-4200 about anything sent back. Hold off writing while a move is underway, resuming once the new address is known. Numbering envelopes on the back helps both sides notice a missing letter. Postcards may follow separate rules, so read the mail page first.
↑ Back to the question list6. How do I check for a warrant?
The sheriff's warrant unit answers 770-499-4634. Magistrate Court at 32 Waddell Street, Marietta, GA 30090, 770-528-8900, signs most local warrants.
Counsel can schedule a walk-in surrender around a Waddell Street calendar, often trimming time spent in a cell. No deputy collects warrant money over the phone, and anyone asking is running a scam. Courthouse screening on Marietta Square bars knives and firearms, so leave them home and carry ID and any court papers. Felony matters already indicted sit with the Superior Court clerk on Haynes Street.
↑ Back to the question list7. Can the family get a free lawyer?
People who cannot afford counsel may be represented by the county's Circuit Defender's Office, 770-528-1950.
Speak up at the opening hearing and request appointed counsel. The screening involves a finances form plus a sworn notice, and the judge may excuse the $50 charge. Relatives preparing for a bond argument can round up paychecks, a power bill and a supervisor's letter. A coach, pastor or employer willing to write a letter adds weight on local ties. Hearing stages around Marietta Square are mapped on our court page. The office never takes payment from clients.
↑ Back to the question list8. How long does release take?
After the Visitor's Center accepts a bond, deputies search for detainers, process discharge papers and hand back belongings, a stretch that commonly runs hours and grows on packed weekends.
Without a set figure, nothing moves until a magistrate rules. Payment routes appear on our bail page, and 770-499-4200 reports discharge progress. Arrange transportation and bring a charged phone. Unused account money may be handed over at the door or mailed later, so ask in advance. Releases at two or three in the morning happen often, so whoever waits in the parkway lot should pack patience. Property bags from booking are usually returned at the door.
↑ Back to the question list9. Where are juveniles detained?
Anyone younger than 17 belongs to juvenile court, and when a judge orders secure custody the destination is the Marietta Regional Youth Detention Center, 1575 County Services Parkway, Marietta, GA 30008, 770-528-4287.
The center serves four counties: Cherokee, Douglas, Paulding and this one. Within days a juvenile judge revisits that placement. Grades, medicine lists and names of reliable grown-ups help parents make a case. No minor appears in the adult listing. A handful of violent felonies move 15- and 16-year-olds into Superior Court. The center sets its own visiting schedule, so call before driving over. DJJ's Decatur headquarters can be reached on 404-508-6500.
↑ Back to the question list10. Who should I tell about a medical need?
Call 770-499-4200 promptly when someone inside has seizures, diabetes, heart trouble, a pregnancy, withdrawal risk or talk of self-harm, and give each medication, dose and prescriber.
Medical staff may keep details private from family but should log the warning. Mention allergies, surgeries and psychiatric diagnoses too. If care seems lacking, defense counsel can ask the court for records or specific treatment. Log each conversation, noting when it happened and who answered. A printed list from the pharmacy or doctor makes the report precise and quicker to act on.
↑ Back to the question list11. What happens after an ICE detainer?
Inside the County Services Parkway towers, an ICE hold generally moves through these stages.
- Booking fingerprints go to federal databases for matching.
- Booking officers screen immigration standing under section 42-4-14 and notify federal officers if lawful presence remains unproven.
- A Form I-247A may arrive from agents, and 8 CFR 287.7(d) caps the extra custody at 48 hours, with Saturday, Sunday and holidays not counted.
- Once those hours pass with no pickup, the detainer no longer justifies custody.
- Once agents collect the person, track the new facility through the ICE locator site.
Paying the state bond remains an option for relatives, but federal officers might be standing by at release. ICE Atlanta is at 180 Ted Turner Drive SW, Suite 522, Atlanta, GA 30303, 404-893-1290. Talk to immigration counsel before spending money on bond.
↑ Back to the question list12. What if the case becomes federal?
Federal cases from here are heard at 75 Ted Turner Drive SW, Atlanta, GA 30303, 404-215-1600, in the Atlanta Division. Detention there is decided by a federal magistrate applying 18 U.S.C. 3142, and bail bond companies have no role.
Custody belongs to the Marshals, who lease beds from county jails and shuttle prisoners without warning. Before any trip, have the defense attorney say which facility holds the client that day. Those unable to pay get a federal defender or a lawyer from the CJA panel. The Bureau of Prisons locator later reveals the designated prison along with its visitor rules.
↑ Back to the question list13. What happens after a prison sentence?
The person usually waits at the parkway jail until state corrections sends transport to a diagnostic center, and families rarely learn the date in advance.
Watch for the new location in the state offender lookup; prison visiting and mail rules are in our Georgia state prisons guide. Phone 770-499-4200 about refunding any account money, and stop letters until a prison address appears. Classification at the diagnostic center often lasts several weeks, and visiting there is limited until a permanent assignment is made. Shorter local sentences may instead be served at the Work Deployment Center.
↑ Back to the question list14. Can I see mugshots online?
Georgia's section 35-1-19 bars sheriffs and police from putting booking photos on their websites; nonetheless a records request to the Sheriff's Office headquarters, 185 Roswell Street, Marietta, GA 30090, 770-499-4611, can still produce one.
Expect to sign a statement promising not to pass images to sites that charge for removal. Once charges are dismissed or a jury acquits, section 10-1-393.5 requires such sites to delete a photo within 30 days at no cost. ICE files come through the ICE FOIA request page, and federal booking photos through a written Marshals Service request. A certified disposition from the clerk strengthens any takedown demand.
↑ Back to the question list15. Which law enforcement agencies serve the county?
Most bookings at the Marietta complex begin with one of these agencies; true emergencies always go to 911.
- Sheriff's Office headquarters, which runs the County Services Parkway jail and serves warrants: 185 Roswell Street, Marietta, GA 30090; 770-499-4611.
- County police department, the patrol force for unincorporated neighborhoods: 545 South Fairground Street, Marietta, GA 30060; 770-499-3900.
- Georgia State Patrol Post 83, covering state roads north of I-285: 3330 Woodhaven Road, Atlanta, GA 30305; 404-624-7272.
- Adult Detention Center intake and custody desk: 1825 County Services Parkway, Marietta, GA 30008; 770-499-4200.
- Immigration and Customs Enforcement, Atlanta field office: 180 Ted Turner Drive SW, Suite 522, Atlanta, GA 30303; 404-893-1290.
Marietta, Smyrna, Kennesaw, Acworth, Austell and Powder Springs field their own officers, and a city arrest may start in that city's municipal court. Inside I-285, troopers from the Atlanta post handle the interstates. Copies of incident reports must be requested from the arresting department itself, whose name appears on the booking entry.
↑ Back to the question listMarietta contacts
- Inmate search
- Cobb County Inmate Search
- Adult Detention Center
- 1825 County Services Parkway, Marietta, GA 30008; 770-499-4200
- Bond window (Visitor's Center)
- 1877 County Services Parkway, Marietta, GA 30008
- Work Release desk
- 770-499-4340
- Sheriff headquarters
- 770-499-4611
Cobb County bail: the County Services Parkway jail in Marietta, the Visitor's Center bond window, pretrial release and refunds
Deputies, county officers, troopers and city police all deliver adults to the Adult Detention Center, 1825 County Services Parkway, Marietta, GA 30008, a sheriff's complex of three towers holding up to 3,077 people. Bonds are not paid inside the towers but a few doors up the road at the Visitor's Center, 1877 County Services Parkway, Marietta, GA 30008. Both buildings share one desk number, 770-499-4200, so start there.
Whether a booking exists, what it alleges and what figure a magistrate attached all surface in our inmate search. Towers, visiting rooms, phone accounts and envelopes get their own walkthrough on our inmate page. Here the focus stays on getting someone out: who sets the figure in Marietta, which kinds of security the sheriff takes, what surety firms may charge and how a refund works.
First appearances happen at Magistrate Court on Waddell Street, and hearing paths are traced on our court page. Pretrial Services, part of that court, reviews people still locked up after the hearing; its line is 770-528-8950. Readers wanting the statute-level surety ceilings and hearing clocks can open our Georgia bail laws guide.
1. Is the person in the main jail or at work release?
New arrests go to the Adult Detention Center, 1825 County Services Parkway, Marietta, GA 30008. The Work Deployment Center on the same parkway takes only people already sentenced, either on supervised county work crews or on a work release placement that lets them leave each day for a job or classes.
Because everyone in work release has finished a case, no bond is posted for them. Its desk, 770-499-4340, handles scheduling and visits there. For someone just picked up, look in our inmate search and call 770-499-4200 if the result is blank or unclear. A person serving state time instead appears in the state offender lookup.
↑ Back to the question list2. Where in Marietta is a bond paid?
Payments go to the sheriff's Visitor's Center, 1877 County Services Parkway, Marietta, GA 30008, rather than through the tower doors at 1825. The sheriff's bonding page gives one number for that window, 770-499-4200, and lists no hours.
Phone ahead before heading up the parkway, with a state-issued ID card and the booking number in your pocket. Guard the printed receipt showing payer and case number; refunds flow solely to whoever it names. After money is accepted, staff still clear holds, process paperwork and return property, so the walk out can take hours. The parkway also houses the youth detention center and other county offices, so read the building numbers carefully.
↑ Back to the question list3. Can a check or credit card cover a cash bond?
Not at the facility. The sheriff takes full cash for a cash bond and refuses checks and credit cards at the window, so plan a bank stop first.
One online route exists: the sheriff names Cash Bond Online, 888-726-6301, for any bondable charge up to $2,500, a ceiling that counts surcharges and fees. That method lists the defendant as surety, so any refund goes to the defendant alone, never to the relative who paid. For anything above that ceiling, bring cash to the Visitor's Center or hire a registered surety company. Mixing methods across charges is allowed when several bonds are required.
↑ Back to the question list4. Why is the total higher than the bond figure?
Every instrument written at the Visitor's Center drags along state surcharges and a $20 sheriff's charge that never comes back, win or lose. Several charges can mean several instruments, multiplying both.
Before leaving the house, have the 770-499-4200 desk tally each instrument, surcharge and fee, then jot that grand total on paper. A person with a misdemeanor and a separate probation matter may need two separate payments, even on the same night. Having the full figure avoids a second trip to the ATM. Surety premiums are figured on the face amount plus surcharges, which also raises the total cost.
↑ Back to the question list5. How do surety companies work at the complex?
Any firm writing bonds here must register with the Sheriff's Office, which can suspend it under published rules. The sheriff's bonding page carries the current roster of approved companies.
State statute holds the premium to 15 percent of face value with surcharges folded in; alternatively a firm can bill $50 or more per charge, which may overshoot that percentage. The premium is almost never returned. Complaints about a company go to the sheriff's bonding investigator at 770-499-4623. Read every page of the indemnity paperwork: a cosigning relative may be on the hook for the full face amount should the defendant vanish.
↑ Back to the question list6. Can a house be used as security?
Yes, if the home sits inside the county. Every person on the warranty or quitclaim deed and current tax bill must appear and sign at the facility.
Paperwork list: the deed and that tax bill, this month's mortgage statement, and ID issued by a government. Acreage elsewhere in Georgia qualifies as an out-of-county property bond, prepared by that other county's sheriff and delivered to Marietta sealed; an opened packet is refused. Pledging land is slower than cash or a surety, and a skipped hearing can put the home at risk.
↑ Back to the question list7. What is a driver's license bond?
For a misdemeanor other than DUI, a valid Georgia license can serve as collateral. The person must have spent at least five days in custody and face a bond of $1,000 or less before surcharges.
Missing court afterward can suspend the license, which then complicates work and family errands. Ask the desk at 770-499-4200 whether a given booking fits those terms, since several charges can push the total over the limit. This option suits low-level charges where cash is short. It does nothing for felonies, DUI, or anyone held on a hold from another agency.
↑ Back to the question list8. What does Pretrial Services do?
Pretrial Services, a unit of Magistrate Court at 32 Waddell Street, Marietta, GA 30090, reviews people still in custody after their first appearance. A judge must approve anything it recommends.
Options include supervised release, release on a signature, a lower bond, or a 10 percent cash bond. A cosigner for that 10 percent option must meet terms such as a year of Georgia residence, steady work, no felony record and no pending bond. Supervision conditions ride along with that release, and breaking them can land the defendant back in a tower cell. Pretrial staff take calls at 770-528-8950. Relatives can share employment and address details that support a recommendation.
↑ Back to the question list9. When does a judge first see the arrested person?
Georgia gives officers 48 hours to produce a warrantless arrestee before a judge (section 17-4-62) and 72 hours when a warrant came first (section 17-4-26). Magistrate Court on Waddell Street handles that hearing for most charges.
Its clerks keep weekday business hours, eight in the morning until five. Its Criminal Division, 770-528-8917, can give the hearing time. Relatives can bring pay stubs, a lease or school records that show local ties, which judges weigh beside the charge and history. Any amount set there is entered on the booking record soon after. Counsel may later petition to move that number up or down.
↑ Back to the question list10. Who sets the amount, and can deputies lower it?
Judges set bond; deputies only process it. Section 17-6-1 lets magistrates handle most bonding, yet murder, rape, armed robbery, trafficking, aggravated child molestation and several others belong to Superior Court.
For a listed offense, defense counsel files a motion and the court must hear it within ten days. The Superior Court clerk at 70 Haynes Street, Marietta, GA 30090, 770-528-1300, dockets those filings. Ninety days behind the towers' walls with no indictment triggers a bond right under section 17-7-50. The bench balances community danger, the odds of flight and threats to witnesses. Prosecutors may answer with evidence about the alleged victim.
↑ Back to the question list11. What does no bond or a hold mean?
A charge reserved for Superior Court leaves the record blank until that judge acts. Detainers lodged by probation, the parole board, another county's sheriff or a federal agency keep the doors shut even after the local bond is satisfied.
Ring 770-499-4200 and ask staff to list each detainer, which office lodged it, and its reference number. Contact each of those offices directly, since paying one bond leaves the others untouched. Counsel can sometimes speed another county's pickup. Keep a written list of every hold by the phone; staff refer to them on each call, and having case numbers ready makes those conversations shorter.
↑ Back to the question list12. Is there a price chart for common charges?
No fixed schedule is quoted here, because judges in Marietta set figures case by case. Only the figure a magistrate enters onto the record counts.
A blank field usually means no judge has ruled; 770-499-4200 staff can tell you whether review has happened. Judges must weigh what a defendant can actually afford along with flight and safety worries, per section 17-6-1. Multiple counts carry multiple figures, and one traffic stop on I-75 can stack them fast. Counsel can ask a judge to reduce an amount that the family cannot reach.
↑ Back to the question list13. What if a city officer made the arrest?
Marietta, Smyrna, Kennesaw, Acworth, Austell and Powder Springs each run a police department. Phone whichever department made the stop and request its report number plus the place the arrestee was driven.
Most adults still land at the parkway complex, so check our inmate search next. Ordinance and traffic charges may stay in that city's municipal court, which sets its own fines and dates. The booking entry names the arresting agency and the court. If a city charge and a state charge come from the same incident, each may carry its own bond, so ask which court controls each one.
↑ Back to the question list14. Where are children detained?
The Department of Juvenile Justice runs the Marietta Regional Youth Detention Center, 1575 County Services Parkway, Marietta, GA 30008, 770-528-4287. It takes youths from Cherokee, Douglas, Paulding and this county.
Juvenile records stay sealed and off the adult search. A detention hearing follows soon after intake, and parents help by arriving with report cards, current prescriptions and a few trusted adults willing to supervise. Some violent charges move older teenagers into Superior Court, where adult bond rules govern. The state juvenile agency's headquarters answers 404-508-6500. Staff at the center can point parents to the right juvenile judge.
↑ Back to the question list15. Who provides a free lawyer?
This circuit runs its own county Circuit Defender's Office instead of a state public defender office. Request counsel from the judge at first appearance; the office answers 770-528-1950.
Applicants fill out a Circuit Defender application and a sworn notice about finances, and the office usually responds within two business days. It never asks for or accepts payment, and any request for money should be reported to that number. Pay stubs or benefit letters speed the screening. Prompt appointment means a lawyer can argue bond sooner. Conflict cases go to outside counsel the office arranges.
↑ Back to the question list16. How is cash bond returned, and how are scams spotted?
Cash comes back once the court's appearance requirements are met. The person named on the receipt must collect it at the clerk's office, and section 17-6-4 lets unclaimed money escheat, so act promptly.
Money on a phone or canteen account is a deposit, never bond. Crooks scrape booking lists and call relatives demanding gift cards, wire transfers or app payments for a release; legitimate money goes only to the Visitor's Center, a court clerk or a surety you chose. Disconnect, then reach the jail through 770-499-4200 as printed here. To report the caller, the county police headquarters on Fairground Street takes complaints at 770-499-3900.
↑ Back to the question list17. What about immigration detainers?
Under section 42-4-14, booking officers on County Services Parkway screen each detainee's immigration standing and notify federal authorities whenever lawful presence goes unproven. A Form I-247A from ICE can follow.
Federal regulation 8 CFR 287.7(d) lets that request extend custody as long as 48 hours beyond the state release moment, with Saturday, Sunday and holidays left out of the count. Posting bond can therefore end in a handoff to agents. Downtown Atlanta's ICE office answers 404-893-1290; moves appear afterward on the ICE locator site. Speak with immigration counsel before paying. That attorney will want any passport, green card and immigration filing receipts.
↑ Back to the question list18. What if federal agents made the arrest?
Cases opened by federal agents in the county head downtown to the Richard B. Russell Federal Building, 75 Ted Turner Drive SW, Atlanta, GA 30303, 404-215-1600. Release there turns on the Bail Reform Act, 18 U.S.C. 3142, as read by a federal magistrate.
Commercial bonding companies have no role there; relatives may cosign instead. The Marshals Service holds federal defendants, sometimes in county jails that rent beds. Once a federal sentence is imposed, look up the designated institution on the Bureau of Prisons locator. Any parallel state charges continue in Marietta on their own track, with their own bond, so ask the defense lawyer how the two cases interact.
↑ Back to the question list19. Which law enforcement agencies serve the county?
Most bookings at the Marietta complex begin with one of these agencies; true emergencies always go to 911.
- Sheriff's Office headquarters, which runs the County Services Parkway jail and serves warrants: 185 Roswell Street, Marietta, GA 30090; 770-499-4611.
- County police department, the patrol force for unincorporated neighborhoods: 545 South Fairground Street, Marietta, GA 30060; 770-499-3900.
- Georgia State Patrol Post 83, covering state roads north of I-285: 3330 Woodhaven Road, Atlanta, GA 30305; 404-624-7272.
- Adult Detention Center intake and custody desk: 1825 County Services Parkway, Marietta, GA 30008; 770-499-4200.
- Immigration and Customs Enforcement, Atlanta field office: 180 Ted Turner Drive SW, Suite 522, Atlanta, GA 30303; 404-893-1290.
Marietta, Smyrna, Kennesaw, Acworth, Austell and Powder Springs field their own officers, and a city arrest may start in that city's municipal court. Inside I-285, troopers from the Atlanta post handle the interstates. Copies of incident reports must be requested from the arresting department itself, whose name appears on the booking entry.
↑ Back to the question listCobb County Adult Detention Center Inmate Visitation Schedule
1825 County Services Parkway
Marietta, GA 30008
770-852-3799 or 770-852-3798
- In order to visit you must first apply and register with GTL
- You can also register at the self-serve kiosk located at the Visitation Center.
- You can also bypass the online/kiosk pre-registration step and regiister in person at the Visitation Center any day during the hours of 7:00 A.M. and 10:00 P.M.
- Once registration is complete, you can schedule your visit either online at GTL Visit Me/ 24 hours a day / 7 days a week, or using the self-serve kiosk located at the Visitation Center 24 hours a day/7 days a week.
- Visits have to scheduled at least 24 hours in advance, but no more than 7 days in advance.
- You (those over 18) must have a valid government issued photo ID to both register, and to visit.
- Only one visit per week.
- Up to TWO visitors may be scheduled for each visit. (subject to change).
- Individuals 17 years of age and under shall be accompanied by an adult.
- Visits are scheduled each hour, on the hour and are 30 minutes long.
- Late check in is allowed until 15 minutes past the hour; however, the visit will not be extended due to a late arrival. A visit will be forfeited if check in occurs more than 15 minutes after the scheduled visit.
- Dress appropriately... as if you are meeting someone's grandmother for the first time.
| DAY | TIMES |
| SUNDAY | 9:00AM - 7:00PM |
| MONDAY | 9:00AM - 7:00PM |
| TUESDAY | 9:00AM - 7:00PM |
| WEDNESDAY | No Visits |
| THURSDAY | 9:00AM - 7:00PM |
| FRIDAY | 9:00AM - 7:00PM |
| SATURDAY | 9:00AM - 7:00PM |
ConnectNetwork Video Visitation (powered by GTL and ViaPath Technologies) allows friends and family members to schedule and conduct live, face-to-face video visits with incarcerated loved ones from home. Using an internet-connected smartphone, tablet, or PC equipped with a webcam, visitors connect directly through housing-unit video stations or assigned tablets, eliminating the need to travel to the correctional facility.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit web.connectnetwork.com or download the ConnectNetwork mobile application.
- Register your account and upload a clear photograph of your valid government ID for institutional review.
- Search for your facility by state and agency name, then link your loved one using their legal name or booking ID.
- Wait for email notification confirming that facility administration has approved your visitor status.
- Select Video Visits, view the facility's open calendar schedule, and select an available time slot.
- Pay any required session fees using a debit or credit card and save your appointment confirmation.
- Log into the portal 10 to 15 minutes before your scheduled start time with a working camera, microphone, and stable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives an on-screen prompt on their pod kiosk terminal or handheld tablet alerting them to the upcoming visit. At the scheduled time, they log into the terminal with their assigned PIN, position themselves in front of the screen, and conduct the session. Visitors and inmates must follow all facility dress codes and behavior rules; sessions are monitored and will be disconnected immediately if rules are broken.
Official Providers: ConnectNetwork Portal | myViaPath
Customer Service Telephone: 1-877-650-4249
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by ConnectNetwork / ViaPath
In addition to Video Visitation, ConnectNetwork and ViaPath operate several financial and communication tools:
- Inmate Messaging: Send electronic messages and photos directly to an inmate's tablet or kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: ConnectNetwork Messaging - Inmate Tablets: Discover educational programs, phone access, and entertainment offered on facility tablets.
• Learn more on our website: Tablet Programs Guide | • Visit official vendor page: ViaPath Tablet Programs - AdvancePay Phone Calling: Prepay for phone calling credits so your loved one can call your mobile device directly.
• Learn more on our website: AdvancePay Phone Guide | • Visit official vendor page: ConnectNetwork Phone Services - Online Bail Payments: Post court appearance bonds securely online to avoid in-person lobby visits.
• Learn more on our website: Bail & Bond Guide | • Visit official vendor page: TouchPay Bail Services
Cobb County criminal courts: Magistrate, State and Superior Court around Marietta Square, plus city courts and federal court
Criminal files here move among buildings clustered around Marietta Square. Magistrate Court, 32 Waddell Street, Marietta, GA 30090, issues warrants and hosts the opening hearing for most arrests; State Court handles lesser offenses brought by the Solicitor-General; Superior Court, 70 Haynes Street, Marietta, GA 30090, hears felonies presented by the District Attorney. Six cities, Marietta among them, add their own municipal benches for ordinance and traffic dockets.
Defendants who cannot make bond wait at the County Services Parkway complex and appear in our inmate search. Visits, calls and letters get their own treatment on our inmate page. Sections here trace misdemeanors, felonies and violent cases through the Marietta Square buildings, listing the clerk and prosecutor numbers families dial most.
Release mechanics sit on our bail page; offenses reserved to the felony bench for bonding are catalogued in our Georgia bail laws guide. Magistrate Court's main line is 770-528-8900. Because the circuit contains one county, its judges, prosecutors and county-run Circuit Defender lawyers handle nothing from beyond the county line.
1. Which courts hear criminal cases?
Criminal matters here are divided among these benches.
- Magistrate Court, 32 Waddell Street, Marietta, GA 30090, 770-528-8900: warrants, first appearances, most bonds and Pretrial Services.
- State Court; reach its clerk on 770-528-2660. Docket: DUI, shoplifting, simple battery and other lesser counts, prosecuted by the Solicitor-General at 10 East Park Square, Suite 300, Marietta, GA 30090, 770-528-8500.
- Superior Court, 70 Haynes Street, Marietta, GA 30090; the clerk answers 770-528-1300: felonies, prosecuted by the District Attorney in the same building, 770-528-3080.
- Municipal courts in Marietta, Smyrna, Kennesaw, Acworth, Austell and Powder Springs: city ordinance and traffic cases.
Citations, bond papers and summonses name the court and the date. Defendants held at the parkway complex are transported by sheriff's deputies to their hearings. Interstate traffic from I-75 and I-285 fills a large share of the misdemeanor calendar.
↑ Back to the question list2. How is a misdemeanor handled?
When a county officer, deputy or trooper makes the arrest, the file normally lands with the Solicitor-General, whose staff charge it on paper by accusation, skipping grand jurors entirely. Shoplifting, simple battery, DUI and traffic counts dominate that docket.
Citations from Smyrna, Kennesaw or another city department can open in that city's courtroom, where no jury sits; a jury request ships the file to Marietta Square. Arraignment is normally the opening State Court event. Plenty of cases close through a lesser count, a diversion agreement or First Offender status. A jury here has six members, and a speedy demand puts the prosecution on a clock running through the present term and the one after. Completing a First Offender sentence leaves no conviction on the record, which matters for jobs and housing applications later.
↑ Back to the question list3. What penalties apply to misdemeanors?
A plain misdemeanor tops out at a year in custody and $1,000; the high and aggravated tiers push the fine ceiling to $5,000. Many defendants instead serve probation.
For a first DUI, section 40-6-391 prescribes a jail range from ten days to one year, at least 24 hours served for real, along with a $300 to $1,000 fine, community service and a risk reduction course. Expect one to several months from arrest to resolution, depending on the calendar. Before pleading, ask counsel whether diversion or First Offender status fits. License consequences run on a separate administrative track.
↑ Back to the question list4. What happens in the days right after arrest?
Many misdemeanor defendants leave on a preset bond or a citation. People who stay locked up must reach a judge inside 48 hours after a warrantless arrest; with a warrant, the window is 72.
On Waddell Street, the magistrate announces the accusation, fixes or revisits the bond figure and describes how appointed counsel works. Hearing times for people at the parkway complex come from 770-499-4200, and the magistrate Criminal Division answers 770-528-8917. Cash, property and surety routes at the Visitor's Center are compared on our bail page. Pretrial Services may interview the defendant afterward for a possible supervised release.
↑ Back to the question list5. How does a felony move forward?
The District Attorney at 70 Haynes Street, Marietta, GA 30090, 770-528-3080, brings Superior Court cases over burglary, any theft exceeding $1,500, drug distribution or trafficking, and aggravated assault.
A magistrate sets bond on most felonies at first appearance. Defense counsel may demand a commitment hearing that tests probable cause, a right that disappears once grand jurors return an indictment. Some defendants waive indictment and proceed by accusation. Ninety days in jail without indictment brings a right to bond. After arraignment the sides exchange discovery, and negotiated pleas settle most cases. Plan on six to eighteen months overall. Felony juries seat twelve people, and their verdict must be unanimous; the county's accountability courts offer treatment and supervision instead of prison for defendants they accept.
↑ Back to the question list6. How are serious violent felonies treated?
Seven crimes form Georgia's serious violent felony list, namely murder, kidnapping, rape, armed robbery, aggravated child molestation, aggravated sodomy and aggravated sexual battery. Bond for them rests with a Superior Court judge alone, who frequently denies it.
Apart from murder, each brings ten mandatory years that no parole, probation or suspension can shorten, and First Offender status is barred. Two convictions from the list mean mandatory life, parole unavailable. A murder count can end in a death sentence or in one of two life terms. Marsy's Law entitles victims to notice and a voice at bond hearings, pleas and sentencings. Expect such files to stay open anywhere from twelve to thirty-six months.
↑ Back to the question list7. Who defends people who cannot pay?
The county-run Circuit Defender's Office, 770-528-1950, represents adults facing possible jail who qualify financially. The circuit opted out of the state public defender system, so the county manages this office.
Applicants complete an application and a sworn notice, and the office generally follows up within two business days. Conflict cases, such as co-defendants with opposing interests, go to outside counsel it arranges. Capital prosecutions usually shift the defense to a statewide division that specializes in death penalty cases. Nobody from the office should ever ask for payment. Because the office is county-run, its lawyers appear daily in Magistrate, State and Superior Court, which helps them move quickly on bond reviews for clients still in custody.
↑ Back to the question list8. How do city courts work?
Marietta, Smyrna, Kennesaw, Acworth, Austell and Powder Springs each hold a municipal court for ordinance and traffic cases and some state misdemeanors written by their own officers. A judge alone decides them.
A jury demand transfers the file to State Court. Sentences there lean toward fines, volunteer hours or a term of probation. Skipping a city court date risks both a bench warrant and a suspended license. The citation names the court, date and courtroom, so keep it safe until the case closes. Each city sets its own payment windows and hours, which may differ from the Marietta Square courts. Officers from these departments may also write some state misdemeanors into their municipal courts, so the charge alone does not reveal which courtroom will hear it; the ticket does.
↑ Back to the question list9. How do federal cases from this county work?
Federal indictments go to the Richard B. Russell Federal Building, 75 Ted Turner Drive SW, Atlanta, GA 30303, 404-215-1600, in the Northern District's Atlanta Division. FBI, DEA, ATF and other agency arrests usually lead there.
Detention is argued at an initial hearing before a federal magistrate, who applies 18 U.S.C. 3142. Defendants short of money receive the Federal Defender Program or a CJA panel lawyer. Until trial, marshals decide where the defendant sleeps, often a leased cell in some county lockup. Designation after judgment can be tracked through the Bureau of Prisons locator. Any state charges proceed separately in Marietta.
↑ Back to the question list10. How can a plea affect immigration status?
For a noncitizen, pleading guilty or accepting certain diversion terms can unravel a green card, a visa or a pending petition, and defense counsel owes that warning up front.
Booking on County Services Parkway carries a section 42-4-14 immigration screen, sometimes followed by a Form I-247A. That form, per 8 CFR 287.7(d), can stretch custody 48 hours beyond release, leaving out Saturday, Sunday and holidays. ICE's Atlanta staff answer 404-893-1290, and transfers surface on the ICE locator site. Let an immigration attorney study plea language before anything is signed, because exact wording can control the consequence.
↑ Back to the question list11. What happens after sentencing?
Short terms are usually served locally, and some sentenced people qualify for the sheriff's work release program if they hold a job or attend school. Longer felony sentences move people into state custody.
Deadlines for an appeal or a motion for new trial run short; bring them up with counsel within days. Release-date questions go to the State Board of Pardons and Paroles at 404-657-9450. The county's accountability courts offer treatment and supervision for accepted defendants. Following transport, the state offender lookup reveals which prison received the person. Keep the sentencing order and conditions together at home. Probation reporting dates and fees usually begin within days, so read each written condition the day it is handed over.
↑ Back to the question list12. Which law enforcement agencies serve the county?
Most bookings at the Marietta complex begin with one of these agencies; true emergencies always go to 911.
- Sheriff's Office headquarters, which runs the County Services Parkway jail and serves warrants: 185 Roswell Street, Marietta, GA 30090; 770-499-4611.
- County police department, the patrol force for unincorporated neighborhoods: 545 South Fairground Street, Marietta, GA 30060; 770-499-3900.
- Georgia State Patrol Post 83, covering state roads north of I-285: 3330 Woodhaven Road, Atlanta, GA 30305; 404-624-7272.
- Adult Detention Center intake and custody desk: 1825 County Services Parkway, Marietta, GA 30008; 770-499-4200.
- Immigration and Customs Enforcement, Atlanta field office: 180 Ted Turner Drive SW, Suite 522, Atlanta, GA 30303; 404-893-1290.
Marietta, Smyrna, Kennesaw, Acworth, Austell and Powder Springs field their own officers, and a city arrest may start in that city's municipal court. Inside I-285, troopers from the Atlanta post handle the interstates. Copies of incident reports must be requested from the arresting department itself, whose name appears on the booking entry.
↑ Back to the question list
Information for this service is currently unavailable.
ViaPath Technologies (formerly GTL / ConnectNetwork) operates secure banking software enabling family members to deposit cash or card funds directly into an incarcerated person's jail trust account. Deposited funds allow the inmate to purchase commissary food items, clothing, personal hygiene goods, and medical copays, or transfer balances to phone time.
Important: Jail Trust Account Policies Differ by Agency
Once a person is booked and moved to a cell, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Deposit Trust Funds
- Confirm the inmate's legal name, date of birth, and assigned booking or institutional ID number.
- Log into your account at web.connectnetwork.com or my.viapath.com.
- Select Trust Fund from the available services dashboard.
- Select the facility and confirm your loved one's profile matches the active housing roster.
- Specify the deposit dollar amount and enter your debit or credit card billing details.
- Authorize the transaction and record the confirmation tracking number for your financial records.
What the Inmate Needs to Do
The inmate does not need an internet connection to receive trust funds. Once payment clears, the balance posts directly to their accounting profile in the jail's internal system. The inmate can review their updated balance at the pod kiosk or on their tablet and place their regular weekly store order.
Official Providers: ConnectNetwork Portal | myViaPath Portal
Customer Service Telephone: 1-877-650-4249
Support Hours: Automated Deposits 24/7/365; Live Agents Monday – Friday, 8:00 AM – 10:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by ViaPath Technologies (ConnectNetwork)
In addition to Trust Fund Deposits, ViaPath / ConnectNetwork provides several other communication and calling options:
- AdvancePay Phone Calling Accounts: Keep a dedicated balance to receive telephone calls directly on your cell phone.
• Learn more on our website: AdvancePay Calling Guide | • Visit official vendor page: ConnectNetwork AdvancePay - ViaPath PIN Debit Phone Calling: Give the inmate calling funds to contact any approved phone number independently.
• Learn more on our website: PIN Debit Calling Guide | • Visit official vendor page: ViaPath PIN Debit - ViaPath Messaging & Photo Sharing: Send digital messages and photos directly to their kiosk or tablet.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: ViaPath Messaging - GettingOut Video Visitation & Tablets: Schedule face-to-face remote video visits from home.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits
Deposit Money for an Inmate in the Cobb County Adult Detention Center
The Cobb County Sheriff's Office lets families add money to an account at the Cobb County Adult Detention Center in Marietta in five ways. Every deposit needs the person's inmate ID (SOID) number.
- Cash in person: Staff take cash deposits at the facility, 1825 County Services Parkway, every day from 9:00 a.m. to 7:00 p.m.
- Kiosk on site: A machine at the facility takes cash or credit cards.
- Online: Log on to ConnectNetwork and add money from there.
- Phone: Call 888-988-4768. Give the agency's Site ID, 153, and the person's ID number.
- U.S. Postal money order: Mail it to Cobb County Sheriff's Office, Georgia, the person's name and SOID number, PO Box 247, Phoenix, MD 21131. The Sheriff's Office doesn't publish who it should be made out to, so call 770-499-4200 and ask before you mail it.
Don't mail cash. The person can agree to send money out of their account once a month; whoever receives it picks it up in person on a Wednesday, 9:00 a.m. to 7:00 p.m., at the Visitor's Center, 1877 County Services Parkway, Marietta.
The Cobb County Adult Detention Center on County Services Parkway in Marietta is the main jail for the Cobb County Sheriff's Office. Personal mail is sent to a mail-scanning service instead of the jail, and the inmate reads a digital copy. This is done to keep out paper that has been soaked in drugs like heroin or meth and dried. Legal mail, books and money orders use the sheriff's post office box in Marietta instead.
Personal letters, cards and photos (scanned):
Inmate's Full Name & SOID#
Cobb County Sheriff's Office, Georgia
PO Box 247
Phoenix, MD 21131
Legal mail, books and money orders (Marietta post office box):
Inmate's Full Name & SOID#
Cobb County Adult Detention Center
P.O. Box 100110
Marietta, GA 30061
- SOID number: Every envelope needs the inmate's full name and SOID number. If you need to look it up, use the sheriff's inmate search. Don't shorten the facility name on the scanning address.
- Allowed inside a letter: Greeting cards and photos are the only extras. No Polaroid pictures.
- Photo limits: No larger than 4 x 6 inches and no more than 10 at a time. Pictures showing weapons, drugs, drinking, nudity or lewd poses are refused.
- Sent back to you: Offensive or sexually explicit mail, or anything that threatens jail security, is returned to the sender.
- Do not mail: Stamps, blank stationery, pens, credit cards, blank checks, jewelry, plastic items, food or candy, or oversized cards.
- Your information: The top left corner of the envelope must show who sent it, with your full name and street address.
- Books, magazines and newspapers: Order them from the publisher or an online bookseller and have them shipped to the Marietta box. Hardbound books are refused.
- Money orders: Only U.S. Postal money orders are accepted by mail. Make it out to the inmate's full name and put their SOID number on it. If you are unsure, call 770-499-4200 to confirm. Don't mail cash. Deposits by card can be made online, and the kiosk at the jail takes cash or cards.
- Court clothes: If a judge orders it, street clothes for court can be left at the judicial complex.
Inmates can also trade electronic messages with family.
AdvancePay is the primary prepaid telecommunications service operated by Global Tel*Link (GTL) and ConnectNetwork, which have unified under the corporate identity of ViaPath Technologies (and the myViaPath platform). By funding an AdvancePay account, telephone charges are deducted per minute whenever an incarcerated loved one calls your specific telephone number, preventing calls from being rejected by cellular carriers.
Important: Cell Carriers Automatically Block Jail Collect Calls
Inmate telephone networks do not permit incoming calls, and wireless cell providers automatically block traditional collect billing by default. While select traditional landlines may support operator billing, cell phones and internet-based lines require an active AdvancePay balance, which you can verify with your carrier. If you do not register your number online and add funds immediately, your loved one will hear an automated operator announcement stating your line is blocked from receiving correctional calls.
Step-by-Step Instructions to Open and Fund AdvancePay
- Visit web.connectnetwork.com or the updated my.viapath.com portal, or launch the ConnectNetwork / ViaPath mobile application.
- Click Sign Up and register using your primary 10-digit cellphone number and email address.
- Select Add Facility, pick your state, and choose the detention center or state prison where the inmate is held.
- Search for the inmate using their full legal name or facility booking ID number and link them to your contact directory.
- Select AdvancePay Phone and choose your deposit amount ($25, $50, or custom).
- Enter your debit or credit card billing details, accept the administrative transaction fee, and complete the payment.
- Check your phone settings to confirm that automated or unknown correctional numbers are not routed straight to spam.
What the Inmate Needs to Do
The inmate approaches any housing pod telephone, enters their assigned PIN and voice biometric recognition phrase, and dials your 10-digit number. ViaPath's automated operator confirms your active prepaid balance and connects the call. All personal telephone calls are subject to recording and monitoring by facility investigators.
Official Providers: ConnectNetwork Portal | myViaPath Portal
Customer Service Telephone: 1-877-650-4249 (Automated & Live Support)
Support Hours: Automated Service 24/7; Live Operators Monday – Friday, 8:00 AM – 10:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by ViaPath Technologies (ConnectNetwork)
In addition to AdvancePay Phone Calling, ViaPath / ConnectNetwork provides several other communication, financial, and visitation services:
- ConnectNetwork Trust Fund Deposits: Transfer money directly into an inmate's jail trust account for commissary store purchases.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ConnectNetwork Trust Deposits - ViaPath PIN Debit Phone Calling: Give the inmate their own calling funds to contact any approved phone number independently.
• Learn more on our website: PIN Debit Phone Calling Guide | • Visit official vendor page: ViaPath PIN Debit Calling - ViaPath Messaging & Photo Sharing: Send digital messages, photos, and video attachments directly to their terminal.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: ViaPath Messaging Services - GettingOut Video Visitation & Tablets: Schedule face-to-face remote video visits and manage handheld tablet communications.
• Learn more on our website: Remote Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits
ViaPath PIN Debit (hosted on ConnectNetwork and myViaPath) provides incarcerated individuals with their own calling funds. Unlike AdvancePay (which only funds calls placed to your specific phone number), PIN Debit funds belong directly to the inmate, allowing them to call attorneys, bondsmen, employers, or extended family members across multiple approved telephone numbers.
Important: AdvancePay Only Funds a Single Phone Number
When someone is arrested, they often need to contact multiple people—including legal defense counsel, bail agents, employers, and relatives. If you only fund an AdvancePay account, your loved one will have no calling balance to dial anyone else, as rules and call authorizations vary by facility. Adding funds directly to ViaPath PIN Debit grants them the calling flexibility needed to handle critical legal and family arrangements without delay.
Step-by-Step Instructions to Fund a PIN Debit Account
- Sign into your account at web.connectnetwork.com or my.viapath.com.
- Click on PIN Debit under the communications menu.
- Select the state and facility, and link the inmate's booking identification number.
- Enter the deposit dollar amount and review the payment transaction fee.
- Enter your debit or credit card details and submit the payment.
- Notify your loved one that their personal PIN calling balance has been credited.
What the Inmate Needs to Do
The calling balance appears under the inmate's personal identification PIN. When they pick up any dayroom telephone or tablet, they select the 'PIN Debit' prompt from the automated menu to place calls to any approved number on their personal contact list.
Official Providers: ConnectNetwork Portal | myViaPath Portal
Customer Service Telephone: 1-877-650-4249
Support Hours: Automated Deposits 24/7/365; Live Agents Monday – Friday, 8:00 AM – 10:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by ViaPath Technologies (ConnectNetwork)
In addition to PIN Debit Calling, ViaPath / ConnectNetwork provides several other communication, financial, and visitation services:
- AdvancePay Dedicated Phone Calling: Fund calls placed specifically to your personal phone number.
• Learn more on our website: AdvancePay Calling Guide | • Visit official vendor page: ConnectNetwork AdvancePay - ConnectNetwork Trust Fund Deposits: Deposit money for commissary food, hygiene supplies, and stationery.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ConnectNetwork Trust Deposits - ViaPath Messaging & Photo Sharing: Send digital messages and photos directly to their kiosk or tablet.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: ViaPath Messaging Services - GettingOut Video Visitation & Tablets: Schedule face-to-face remote video visits from home.
• Learn more on our website: Remote Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits
Email with an Inmate in the Cobb County Adult Detention Center
Sending an Email, Text or Secure Electronic Message to an Inmate
The Cobb County Adult Detention Center provides a service which allows secure electronic messaging for their inmates.
The email service they use is called TextBehind.
TextBehind is not directly connected to the internet like normal email, but instead each correspondence is first intercepted by the jail's servers. This gives the staff an opportunity to review the messages before delivering them to both inmates and the people that the inmates are communicating with.
Electronic messages received by the inmates are read either on kiosks within the inmate's unit, or or on tablets provided by the third party service that oversees the program.
Allowing inmates access to email has many upsides:
- It is less expensive than regular mail.
- It allows for faster turnaround of communication.
- It allows the jail to monitor inmate communication in real time.
- Because the jail receives a portion of the revenue, it brings the jail revenue they wouldn't have otherwise.
- It is an inmate privilege that they don't want to have taken away, and thus can be used as a way to control behavior.
- It keeps unwanted contraband from entering the facility in the physical mail.
For a list of Frequently Asked Questions and Answers about TextBehind inmate emailing and texting, scroll down for more information about it or call the jail at 770-499-4200.
ViaPath Technologies (formerly GTL / ConnectNetwork) deploys secure, correctional-grade handheld tablets to incarcerated individuals across state prison systems and county jails. Operating over private, secure internal networks, these tablets provide access to educational courses, legal research materials, job readiness resources, streaming music, podcasts, eBooks, and direct messaging with approved family contacts.
Important: Tablet Hardware Deployment and Rental Rules Vary
Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.
Step-by-Step Instructions to Support and Fund Tablet Use
- Confirm that ViaPath or ConnectNetwork handheld tablets are deployed at your loved one's specific facility.
- Log into your account at web.connectnetwork.com or my.viapath.com.
- Ensure the inmate is linked to your contact list using their legal name and booking ID number.
- Deposit funds into their Inmate Account (for independent media, games, and music purchases) or your Messaging/Phone Account.
- Review all transaction charges, complete payment with a credit or debit card, and save your receipt.
- Notify your loved one that funds are available so they can download media or purchase subscriptions on their device.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet by entering their unique facility PIN or using biometric verification. They can access free rehabilitative and legal content at no charge, or open communication and media applications to draft messages, place phone calls, or stream music using available balances. Devices are docked during quiet hours and shift changes for secure recharging and data synchronization.
Official Providers: ConnectNetwork Portal | myViaPath
Customer Service Telephone: 1-877-650-4249
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by ConnectNetwork / ViaPath
In addition to Tablet Programs, ConnectNetwork and ViaPath provide several other core communication and financial channels:
- Inmate Messaging: Exchange digital text messages and photographs directly with an inmate's tablet.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: ConnectNetwork Messaging - Video Visitation: Conduct scheduled live video calls with your loved one from your home computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: ConnectNetwork Video Visits - AdvancePay Phone Calling: Prepay for phone calling credits so your loved one can call your mobile device directly.
• Learn more on our website: AdvancePay Phone Guide | • Visit official vendor page: ConnectNetwork Phone Services - Trust Money Deposits: Send canteen funds directly into an incarcerated person's jail trust account.
• Learn more on our website: Trust Deposits Guide | • Visit official vendor page: ViaPath Trust Deposits
Cobb County County Jails
Cobb County Juvenile Facilities
Nearby counties
- Jail (Main): 770-499-4200
- Adult Probation: 770-528-1795
- Arrest Warrants: 770-499-4634
- Bail: 770-499-4255
- Booking: 770-499-4200
- Court: 770-528-1300
- District Attorney: 770-528-3080
- Juvenile: 770-499-4752
- Juvenile Court: 770-528-2220
- Juvenile Court: 770-528-2220
- Magistrate Court: 770-528-8900
- Police: 770-794-5300
- Probation - Felonies: 770-528-6620
- Records: 770-499-4230
- Sheriff: 770-499-4200
- State Court: 770-528-1259
- Superior Court: 770-528-1300
- Victims Help: 770-528-3080
- Visitation: 770-852-3799
The Cobb County Adult Detention Center serves the following cities and towns of Cobb County: Acworth, Austell, Kennesaw, Marietta, Powder Springs and Smyrna.