Cowley County Jail
Cowley County Jail Inmate Search and Mugshots, Winfield, KS
For an inmate search in Cowley County, Kansas, open the sheriff's inmate roster archive, where deputies post the current list of people held at the 220-bed jail on Fuller Street in Winfield as a dated PDF; the roster is a name list, not a mugshot gallery. The jail answers at 620-221-5446, and VINELink gives a second check. Cases filed in Winfield or Arkansas City show on Kansas Courts Case Search.
Read inmate search answers
1. How do I read the Cowley roster PDF?
- Open the roster archive and pick the newest date at the top.
- Search the PDF for the last name (Ctrl+F on most computers).
- Older PDFs show who was held on earlier days, which helps if someone was released.
- Not there? The booking may be newer than the PDF; call 620-221-5446.
2. Where is the Winfield jail, and which other jails are close?
- Cowley County Jail, 911 Fuller St., Winfield, KS 67156; jail 620-221-5446, fax 620-221-5465; sheriff 620-221-5444, fax 620-221-5448; mailing address P.O. Box 47, Winfield, KS 67156. The building opened in 2008, replacing a 38-bed jail, and its core was sized for 400 beds.
Neighboring county jails: - Sumner County Jail, 610 E. Hillside, Wellington, KS 67152, 620-326-8941 - Butler County Adult Detention Facility, sheriff's office at 141 S. Gordy, El Dorado, KS 67042, 316-322-4254 - Elk County Jail, 100 Cedar, Howard, KS 67349, 620-374-2108
↑ Back to the question list3. Can I get a booking photo from Cowley County?
The roster PDF lists names, not pictures. Ask the sheriff's office at 620-221-5444 for a booking photo or report; the Kansas Open Records Act governs them (K.S.A. 45-215); some records may be withheld. For an ICE detainee's file, use ICE FOIA.
↑ Back to the question list4. When is VINELink better than the PDF?
Between roster updates. VINELink shows custody status for Kansas jails and will notify you by call, text or email when the status changes; phone 866-574-8463 toll-free.
↑ Back to the question list5. Checking for a warrant in Winfield or Arkansas City
The sheriff's office in Winfield serves warrants across the county, including those from the Arkansas City courthouse; call 620-221-5444 to check a name. Kansas has no public statewide warrant search, though Kansas CaseSearch shows the district court cases from both towns with any bench warrant attached. If a warrant is active, arrange through a lawyer to turn yourself in at the Cowley County Jail in Winfield. Missed hearings are handled by the district court clerk, either at 311 E. 9th Ave. in Winfield (620-221-5470) or on the second floor of 118 W. Central in Arkansas City (620-441-4520).
↑ Back to the question list6. How do bond and release work?
A 19th Judicial District judge sets bond at the first appearance, which Kansas requires without unnecessary delay (K.S.A. 22-2901). Call the jail for the amount and accepted payments; the sheriff also keeps a list of bonding companies. Our Cowley County bail page covers bond types, conditions and refunds.
↑ Back to the question list7. Which courthouse has the case?
The 19th District serves only Cowley County but has two clerk's offices: - Winfield: courthouse, 311 E. 9th Ave., P.O. Box 472, Winfield, KS 67156, 620-221-5470, fax 620-221-1097. - Arkansas City: 118 W. Central Ave., 2nd floor, Arkansas City, KS 67005, 620-441-4520. City cases go to Winfield Municipal Court, 620-221-5500, or Arkansas City Municipal Court, 620-441-4408. Our Cowley County court page explains each stage.
↑ Back to the question list8. How is a public defender appointed?
The judge reviews a financial affidavit and appoints counsel if the defendant cannot pay. Kansas appointed defense is overseen by the State Board of Indigents' Defense Services, 785-296-6631.
↑ Back to the question list9. What are the visiting hours?
Video visits run daily, 8 to 11 a.m., 1 to 4:40 p.m. and 6 to 10 p.m. The kiosk in the jail's visitation lobby is free; remote visits from home cost 30 cents a minute. Schedule at least 24 hours ahead so the jail can approve the visit and let the inmate know. Rules are on the sheriff's jail inmate information page. For account help, call 620-221-5446 or stop at the lobby window. See our visitation page.
↑ Back to the question list10. Where does inmate mail go?
- Personal letters are scanned off site: address them with the inmate's name, booking number and "Cowley County Jail" to P.O. Box 591, Longview, TX 75606, with your return address. Limit five pages on 8.5 by 11 inch paper, one photo, front side only; originals are destroyed after scanning. - Books, magazines, newspapers, legal and medical mail go straight to the jail at 911 Fuller St., Winfield, KS 67156. See our mail page.
↑ Back to the question list11. What do calls, messages and deposits cost?
- Calls: 16 cents a minute in the U.S., 25 cents to Mexico and Canada, 35 cents elsewhere, with no connection fee; three-way calls are not allowed. - Messages: 25 cents; picture or video messages, 35 cents. - Prepaid accounts fund calls, video visits and messages; ask the jail at 620-221-5446 how to deposit. See our phone page, messaging page, money page and commissary page.
↑ Back to the question list12. Where do juveniles go?
Minors stay out of the Fuller Street adult cells. If a judge orders a juvenile detained, the sheriff at 620-221-5444 can tell a parent where the child was placed.
↑ Back to the question list13. Which Kansas prison holds a Cowley County defendant after sentencing?
Use KASPER, the Kansas Department of Corrections offender search, and our Kansas prisons directory for facility contacts.
↑ Back to the question list14. What if the charges are federal?
Cowley County is in the Wichita division of the U.S. District Court for the District of Kansas; the clerk is at 401 N. Market, Room 204, Wichita, KS 67202, 316-315-4200. The U.S. Marshals Service in Wichita, 316-765-6339, decides where pretrial federal defendants are housed, and a magistrate rules on release. Sentenced federal prisoners appear on the BOP inmate locator.
↑ Back to the question list15. How do immigration holds work at the Winfield jail?
- Booking fingerprints are checked by federal systems, which can lead ICE to issue a Form I-247A detainer.
- The Kansas bond may still be posted; the detainer remains.
- Winfield staff may keep the person "up to 48 hours after they would otherwise be released" (8 CFR 287.7(d)), then must free them absent an ICE transfer.
- ICE's Chicago Field Office oversees Kansas, 872-351-3990.
- Use the ICE detainee locator or call 888-351-4024.
16. What is the trial deadline for someone held in the Winfield jail?
Trial settings come from the 19th District clerks in Winfield (620-221-5470) and Arkansas City (620-441-4520); the jail at 620-221-5446 confirms who is still held. K.S.A. 22-3402 allows 150 days after arraignment for a defendant jailed only on that charge, and 180 days on bond.
↑ Back to the question list17. Which police departments are in Cowley County, and what are their numbers?
- Winfield Police Department, 430 E. 9th Ave., Winfield, KS 67156, 620-221-5556
- Arkansas City Police Department, 117 W. Central Ave., Arkansas City, KS 67005, 620-441-6601
- Udall Police Department, 110 S. Main, Udall, KS 67146, 620-782-3322
- Burden Police Department, 401 N. Main, Burden, KS 67019, 620-438-2320
- Dexter Police Department: no number appears for it on the KBI agency list; the sheriff, 620-221-5444, takes Dexter calls.
- Cowley County Sheriff's Office, 911 Fuller St., Winfield, KS 67156, 620-221-5444; deputies also cover Atlanta, Cambridge, Parkerfield and the rural county
- Kansas Highway Patrol, 785-296-6800
Cowley County, Kansas Bail and Bond in Winfield
Cowley County bail, bonds and release are handled at the county jail, 911 Fuller St. in Winfield, where staff at 620-221-5446 give bond amounts and accepted payments. The 19th Judicial District splits its clerk's offices between Winfield and Arkansas City, and where the case is filed decides which clerk handles the paperwork after a bond is posted. Kansas bond types, how to post, typical conditions and getting a deposit back follow.
1. Where are people held?
The Cowley County Jail, 911 Fuller St., Winfield, KS 67156; jail line 620-221-5446, fax 620-221-5465. The sheriff's office is at 620-221-5444.
↑ Back to the question list2. The bond figure
The Winfield jail desk at 620-221-5446 can say whether someone is booked, what bond was set and how it is posted. Our inmate page covers the roster.
↑ Back to the question list3. Bonding companies
The sheriff publishes a 2026 list of approved bonding companies as a PDF on the county website. Ask the jail at 620-221-5446 if you need help with it.
↑ Back to the question list4. Which court
State charges go to the 19th Judicial District, which is Cowley County alone. Kansas law wants the arrested person before a judge promptly (K.S.A. 22-2901).
↑ Back to the question list5. Kinds of bond
A judge can allow release on recognizance or ask for cash, property or a surety under K.S.A. 22-2802. Paid sureties need chief-judge approval (K.S.A. 22-2809b).
↑ Back to the question list6. City warrants
Winfield city cases: 620-221-5500. Arkansas City cases: 620-441-4408; Ark City fines can also be paid at its finance office, 620-441-4401. Inmate account money is a separate step on our money page and commissary page.
↑ Back to the question list7. Missed court
Miss a Winfield or Arkansas City court date and the money posted can be lost, with a new arrest warrant likely (K.S.A. 22-2807).
↑ Back to the question list8. A lower bond
Counsel can ask for a bond modification hearing. BIDS (785-296-6631) pays appointed lawyers in district court.
↑ Back to the question list9. Courts
- Cowley County District Court, Cowley County Courthouse, 311 E. 9th Ave., Winfield, KS 67156 (mail: PO Box 472); 620-221-5470, fax 620-221-1097 - Arkansas City clerk: 118 West Central, 2nd Floor, Arkansas City, KS 67005, 620-441-4520 Our court page lists the city courts.
↑ Back to the question list10. Other jails close by
If Winfield has no record, try:
- Sumner County Jail, 610 E. Hillside, Wellington, KS 67152, 620-326-8941
- Butler County Adult Detention Facility, sheriff's office at 141 S. Gordy, El Dorado, KS 67042, 316-322-4254
- Elk County Jail, 100 Cedar, Howard, KS 67349, 620-374-2108
11. Federal and ICE
Wichita federal clerk: 401 N. Market, Room 204, Wichita, KS 67202, 316-315-4200. Immigration: ICE detainee locator.
↑ Back to the question listCowley County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
911 Fuller
Winfield, KS 67156
620-221-5446
Schedule Video Visits online with NCIC
- On-site Visits are free.
- Visits are 20-30 minutes.
- Visitation schedule subject to change.
- Inmates are allowed two visits per week
- A maximum of 2 guests are allowed per an On-site video session. A 3rd guest is allowed if it is a child and no more than 6 years old.
- All visits must be made at least 24 hours in advance.
| DAY | TIME |
| SUNDAY | 8 am thru 11 am 1 pm thru 4:40 pm 6 pm thru 10 pm |
| MONDAY | 8 am thru 11 am 1 pm thru 4:40 pm 6 pm thru 10 pm |
| TUESDAY | 8 am thru 11 am 1 pm thru 4:40 pm 6 pm thru 10 pm |
| WEDNESDAY | 8 am thru 11 am 1 pm thru 4:40 pm 6 pm thru 10 pm |
| THURSDAY | 8 am thru 11 am 1 pm thru 4:40 pm 6 pm thru 10 pm |
| FRIDAY | 8 am thru 11 am 1 pm thru 4:40 pm 6 pm thru 10 pm |
| SATURDAY | 8 am thru 11 am 1 pm thru 4:40 pm 6 pm thru 10 pm |
Cowley County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE
- All visits must be scheduled at least 24 hours in advance.
- Visitation Schedule subject to change.
| DAY | TIME |
| SUNDAY | 8 am thru 11 am 1 pm thru 4:40 pm 6 pm thru 10 pm |
| MONDAY | 8 am thru 11 am 1 pm thru 4:40 pm 6 pm thru 10 pm |
| TUESDAY | 8 am thru 11 am 1 pm thru 4:40 pm 6 pm thru 10 pm |
| WEDNESDAY | 8 am thru 11 am 1 pm thru 4:40 pm 6 pm thru 10 pm |
| THURSDAY | 8 am thru 11 am 1 pm thru 4:40 pm 6 pm thru 10 pm |
| FRIDAY | 8 am thru 11 am 1 pm thru 4:40 pm 6 pm thru 10 pm |
| SATURDAY | 8 am thru 11 am 1 pm thru 4:40 pm 6 pm thru 10 pm |
NCIC Video Visitation provides a secure online platform that enables families and loved ones to conduct scheduled face-to-face video visits with incarcerated individuals from home. Using an internet-connected smartphone, tablet, or personal computer equipped with a webcam, visitors can connect directly without traveling to the facility.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit account.ncic.com and sign into your account.
- Register your visitor profile and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
- Wait for email notification confirming facility visitor approval.
- Select Video Visitation, choose the detention facility, and select the inmate.
- Browse the available schedule calendar, select an open time slot, and pay the visitation fee using a credit or debit card.
- Log into the website or mobile app 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a visitation notification on their housing unit video kiosk or terminal. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: NCIC Official Website
Customer Service Telephone: 1-800-943-2189
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by NCIC Inmate Communications
In addition to Remote Video Visitation, NCIC provides calling and digital messaging services at participating facilities:
- Prepaid Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Prepaid Calling Accounts Guide | • Visit official vendor page: NCIC Prepaid Calling - Inmate Messaging Services: Send electronic messages and photos directly to an inmate's housing unit terminal.
• Learn more on our website: Inmate Messaging Guide | • Visit official vendor page: NCIC Messaging
Cowley County Courts in Winfield and Arkansas City
Cowley County District Court, the 19th Judicial District, hears cases at the courthouse, 311 E. 9th Ave., Winfield, KS 67156, 620-221-5470, and at 118 W. Central Ave., 2nd floor, Arkansas City, KS 67005, 620-441-4520. The same Arkansas City building houses that city's municipal court.
1. District court, Winfield
Cowley County District Court, Cowley County Courthouse, 311 E. 9th Ave., Winfield, KS 67156 (mail: PO Box 472); 620-221-5470, fax 620-221-1097.
↑ Back to the question list2. Warrants from the Winfield and Arkansas City courts
Judges in both Winfield and Arkansas City can sign bench warrants, and the Cowley County Sheriff's Office serves them. The sheriff keeps no online warrant list; instead, call deputies at 620-221-5444 to check. Kansas offers no statewide warrant lookup; Kansas CaseSearch carries cases from both courthouses. With an attorney's help, most people surrender at the Cowley County Jail instead of waiting to be found. For a new date, the clerk in Winfield takes calls at 620-221-5470 at 311 E. 9th Ave., and the Arkansas City office is at 118 W. Central, 2nd Floor, 620-441-4520.
↑ Back to the question list3. District court, Arkansas City
Cowley County District Court, Arkansas City, 118 West Central, 2nd Floor, Arkansas City, KS 67005 (mail: PO Box 1152); 620-441-4520, fax 620-442-7213.
↑ Back to the question list4. The 19th District
The 19th Judicial District serves Cowley County only, with one chief clerk over both offices.
↑ Back to the question list5. Municipal courts
- Winfield Municipal Court, 200 E. 9th Ave., Winfield, KS 67156; 620-221-5500
- Arkansas City Municipal Court, 118 W. Central Ave., Arkansas City, KS 67005; 620-441-4408
6. Arkansas City court notes
Fines can be paid at the finance office across the hall, by phone at 620-441-4401, or online. Proof of insurance can be brought to the clerk before the hearing. Some offenses qualify for the city's diversion program, which has an application in English and Spanish.
↑ Back to the question list7. First appearance
Charges, bond and counsel are taken up there (K.S.A. 22-2901). See our bail page.
↑ Back to the question list8. Appointed counsel
Request a lawyer at the first hearing; BIDS (785-296-6631) funds district court appointments.
↑ Back to the question list9. Records
Search the Kansas Courts Case Search or call 620-221-5470 in Winfield or 620-441-4520 in Arkansas City.
↑ Back to the question list10. Custody
Cowley County Jail, 911 Fuller St., Winfield, KS 67156, 620-221-5446. See our inmate page, visitation page and money page.
↑ Back to the question list11. Federal court
Wichita: 401 N. Market, Room 204, Wichita, KS 67202, 316-315-4200.
↑ Back to the question list
JailATM Commissary Ordering allows family members to purchase pre-approved snack boxes, meat and cheese selections, hygiene bundles, and seasonal gift care packages sent directly to an incarcerated loved one. Each package is tailored to comply with local facility security rules, ensuring items clear intake smoothly without being rejected at the loading dock.
Important: Package Deadlines and Delivery Windows Vary
Detention centers do not all follow identical package distribution schedules. Some facilities allow weekly orders while others restrict shipments to bi-weekly or monthly windows, and spending limits differ widely across institutions. You should confirm the facility's active cutoff schedule and order allowances by calling them directly. If an order is placed after the weekly processing deadline, it will be held until the following distribution cycle, leaving your loved one waiting an extra cycle for fresh supplies.
Step-by-Step Instructions to Place a Commissary Package Order
- Confirm the inmate's legal first and last name, date of birth, and assigned booking identification number.
- Navigate to deposits.jailatm.com/webdeposits/ and sign into your account.
- Select Commissary Packs or Gift Packs from the service menu.
- Choose your state and detention center to open the jail's authorized product catalog.
- Search for the inmate to link the order to their active housing record.
- Browse available food bundles, hygiene kits, and clothing options, adding items up to the facility's allowed spending limit.
- Enter your billing details, complete checkout with a credit or debit card, and save your confirmation receipt.
What the Inmate Needs to Do
The inmate does not need an active online account to receive care packages. JailATM fulfills the order in tamper-evident security containers and delivers it directly to the facility commissary department. Jail staff inspect the shipment and deliver the items during regular housing unit commissary distribution, where the inmate signs for receipt.
Official Provider: JailATM Official Website
Customer Service Telephone: 1-877-810-0614
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by JailATM
In addition to Commissary Gift Packs, JailATM provides several other communication, financial, and visitation services at participating facilities:
- Inmate Trust & Commissary Money Deposits: Send money directly into an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: JailATM Trust Deposits - Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: JailATM Messaging - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: JailATM Video Visits
Buy Commissary for an Inmate in the Cowley County Jail
Cowley County Jail Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Cowley County Jail allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.
You can buy commissary for an inmate using an online service called Jail ATM.
Questions? Call Jail ATM at 877-810-0914.
There is a monthly limit of $200-300 on how much inmates can spend on commissary items.
This amount is subject to change so call the facility at 620-221-5446 in order to confirm the amount that cannot be exceeded.
Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.
Scroll down for information on the Cowley County Jail's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
JailATM provides a secure electronic payment portal that allows friends and family members to deposit funds directly into an incarcerated person's jail trust and commissary account. Deposited money provides the financial balance needed for your loved one to purchase personal hygiene items, snacks, over-the-counter medical sundries, and correspondence supplies from the facility commissary.
Important: Facility Deposit Rules and Window Intake Vary
Once a person is booked and moved to a housing unit, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Register and Deposit Funds
- Obtain the inmate's legal first and last name, date of birth, and assigned facility booking ID number.
- Navigate to deposits.jailatm.com/webdeposits/ on your computer or mobile device.
- Click Sign In or Register to set up your verified user account using your email address and password.
- Select the state and the detention facility where the inmate is currently housed.
- Search for the inmate using their ID number or legal last name to confirm an exact roster match.
- Enter your desired deposit dollar amount and review the calculated transaction and convenience fees.
- Input your debit or credit card billing details, complete payment authorization, and save your digital receipt.
What the Inmate Needs to Do
The inmate does not need an internet account to receive funds. Once the electronic transaction clears, the balance posts directly to their jail trust ledger according to facility accounting schedules. The inmate can review their updated balance at a dayroom pod kiosk or on their weekly trust statement and place orders on their regular commissary day.
Official Provider: JailATM Official Website
Customer Service Telephone: 1-877-810-0614
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by JailATM
In addition to Trust & Commissary Money Deposits, JailATM provides several other communication, store, and visitation services at participating facilities:
- Commissary Gift Packs & Store Ordering: Order pre-approved snack boxes, food packages, and hygiene bundles sent directly to the jail.
• Learn more on our website: Commissary Gift Packs Guide | • Visit official vendor page: JailATM Store Orders - Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: JailATM Messaging - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: JailATM Video Visits
Deposit Money for an Inmate in the Cowley County Jail
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Cowley County Jail use Jail ATM.
2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 877-810-0914.
3. Some jails also have a JailATM kiosk for cash or card deposits. Call the Cowley County Jail at 620-221-5446 to ask whether it has one and where it is.
4. The Cowley County Jail may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. Ask the jail who the money order should be made out to and what to write on it. To confirm this option call the facility at 620-221-5446.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
5. To ask whether the Cowley County Jail takes deposits in person, and when, call 620-221-5446.
Send an Inmate Mail in the Cowley County Jail
Family and friends of someone in the Cowley County Jail in Winfield no longer mail personal letters to the jail itself. Those letters go to a mail-scanning service, which scans the front of each page and sends it to the inmate electronically. The jail uses scanning because people have mailed in paper soaked with drugs such as meth or heroin and then dried. Lawyers, publishers and medical offices still mail straight to the jail on Fuller Street.
Personal letters and one photo (scanned):
Inmate's Full Name & SO#
Cowley County Jail, KS
PO Box 591
Longview, TX 75606
Legal mail, medical mail, books, magazines and newspapers (to the jail):
Inmate's Full Name & SO#
Cowley County Jail
911 Fuller
Winfield, KS 67156
- Their number: Every envelope needs the inmate's name and their SO number (booking or jacket number). You can look it up on the jail roster.
- Five pages at most: Pages must be 8.5 x 11 inches or smaller. A letter with more than five pages is sent back unscanned.
- One side only: Only the front of each page gets scanned, so leave the back blank. Writing on the back gets the letter returned.
- One photo: Each envelope may hold a single photo. Put in two or more and the whole letter comes back, with nothing delivered.
- Keep copies: After scanning, the paper and the photo are destroyed. Nothing is mailed back or paid for, so never send an original you want to keep.
- Your return address: Put your name and address in the top left corner, or the mail will most likely be destroyed.
- Ink and decoration: Use blue or black ink. No crayons, markers, colored ink, glitter, confetti, perfume or lipstick, and no drawings on the envelope.
- Not taken at the scanning address: Books, magazines, newspapers, legal papers, medical records and bulk mail are refused there. Send those to the jail instead.
- Publications: Books and magazines must be new and shipped by the publisher or a store. Magazines with adult content, weapons or profanity are taken, and very violent or obscene books are thrown away.
- Packages: Only from the company the jail uses for commissary orders.
- Money and stamps: Postage stamps sent from home are not allowed. Use send money online so the inmate can buy them.
- Think before you write: Staff can read anything sent, and it can be used in court, so don't talk about the case.
Questions about the jail can go to 620-221-5446, and quick notes can go by electronic message.
NCIC Inmate Communications provides telecommunications services that allow incarcerated individuals to place outbound voice calls from dayroom telephones to family and friends. Because correctional facilities do not permit incoming phone calls, establishing an NCIC prepaid calling account connects calls directly to your cell phone or landline without being blocked by wireless carriers.
Important: Mobile Phones Automatically Block Inmate Calls
Cellular phone carriers automatically reject standard collect calls originating from jail phone systems. While some residential landlines might permit direct monthly billing, mobile devices and internet-based telephone lines require an active prepaid calling balance, which you can verify by checking with your provider. If you do not register online and fund an NCIC account right away, your loved one will receive an automated disconnect announcement when attempting to call your number.
Step-by-Step Instructions to Register and Fund an Account
- Visit account.ncic.com or call NCIC customer care at 1-800-943-2189.
- Click Create Account and register using the primary 10-digit telephone number where you want to receive calls.
- Select the state and correctional facility where your loved one is currently detained.
- Search for and add the inmate using their full legal name or booking ID number.
- Select your deposit dollar amount and enter your debit or credit card billing details.
- Submit payment and ensure your mobile phone settings allow calls from automated or unfamiliar correctional numbers.
What the Inmate Needs to Do
The inmate dials your 10-digit number from any dayroom telephone and keys in their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and prompts you to press a digit to accept the call. All personal telephone conversations are recorded and monitored by facility staff.
Official Provider: NCIC Official Website
Customer Service Telephone: 1-800-943-2189
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by NCIC Inmate Communications
In addition to Prepaid Phone Calling, NCIC provides several other digital communication and visitation services at participating facilities:
-
Remote Video Visitation: Schedule and join live face-to-face video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: NCIC Video Visits -
Inmate Messaging Services: Send electronic messages and photos directly to an inmate's housing unit terminal.
• Learn more on our website: Inmate Messaging Guide | • Visit official vendor page: NCIC Messaging
NCIC Inmate Messaging allows friends and family members to exchange electronic text messages and digital photos directly with an incarcerated loved one. Messages are delivered electronically to housing unit terminals and tablets within hours, avoiding the lengthy transit times associated with physical postal mail.
Important: Electronic Messaging Screening Rules Differ
Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional agencies. While some facilities still allow regular handwritten letters, many jails have transitioned to digital-only mail scanning or restrict postal delivery, which you can verify by checking facility rules. If you do not register online and purchase messaging credits immediately, your loved one may face lengthy periods without direct written contact from family.
Step-by-Step Instructions to Register and Send Messages
- Go to account.ncic.com and sign in or create a user profile.
- Select Messaging from your dashboard options.
- Select your state and detention center, then search for the inmate using their full legal name or booking ID.
- Purchase a messaging credit bundle using a debit or credit card.
- Type your message in the composition window and attach approved JPEG photos if permitted by the facility.
- Submit your message to the facility's screening queue.
What the Inmate Needs to Do
All electronic correspondence is screened by facility staff before delivery. Once approved, messages appear in the inmate's inbox on their housing unit terminal or tablet. The inmate opens the message, reads your note, and types an electronic reply using their available credits.
Official Provider: NCIC Official Website
Customer Service Telephone: 1-800-943-2189
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by NCIC Inmate Communications
In addition to Inmate Messaging, NCIC provides calling and video visitation services at participating facilities:
- Prepaid Phone Calling Accounts: Fund a calling balance tied directly to your phone number.
• Learn more on our website: Prepaid Calling Accounts Guide | • Visit official vendor page: NCIC Prepaid Calling - Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: NCIC Video Visits
NCIC Inmate Communications deploys secure, corrections-grade handheld tablets to incarcerated individuals in county detention centers. Operating on a secure internal wireless network, these devices allow inmates to conduct remote video visits, make voice telephone calls, send electronic messages, stream music, read eBooks, and access self-help and educational resources directly from their housing pods.
Important: Tablet Hardware Deployment and Rental Rules Vary
Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.
Step-by-Step Instructions to Support and Fund NCIC Tablets
- Verify that NCIC handheld tablets are active at your loved one's specific detention facility.
- Navigate to account.ncic.com on your computer or mobile device.
- Sign into your verified user account and link the inmate's legal name and booking ID number.
- Select Tablet Media / Messaging or Inmate PIN Debit to add funds to their available balance.
- Specify your deposit dollar amount, review convenience fees, and enter your credit or debit card billing details.
- Submit payment, save your confirmation receipt, and notify your loved one that their device balance is available.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet using their PIN or biometric login. Their available balance appears on the screen, allowing them to download songs, read digital books, write messages, and communicate with approved family members. Devices are returned to charging carts during quiet hours and shift counts for overnight recharging.
Official Provider: NCIC Official Website
Customer Service Telephone: 1-800-943-2189
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by NCIC Inmate Communications
In addition to Tablet Services, NCIC provides several other communication, financial, and visitation options:
- Prepaid Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Prepaid Calling Accounts Guide | • Visit official vendor page: NCIC Prepaid Calling - Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: NCIC Video Visits - Inmate Messaging Services: Send electronic messages and photos directly to an inmate's terminal or tablet.
• Learn more on our website: Inmate Messaging Guide | • Visit official vendor page: NCIC Messaging - Inmate Trust & Commissary Money Deposits: Send canteen funds directly into an incarcerated person's jail trust account.
• Learn more on our website: Trust Deposits Guide | • Visit official vendor page: NCIC Trust Deposits
- Jail (Main): 620-221-5446
- Visitation: 620-221-5446
The Cowley County Jail serves the following cities and towns of Cowley County: Arkansas City, Burden, Dexter, Oxford, Udall and Winfield.
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