Neosho County Jail Remote Inmate Video Visits

Neosho County Jail

Address:
402 E. State Street
Erie, KS 66733

Phone:

620-244-3888

Remote Visitation with Inmates at the Neosho County Jail

Tiger Commissary Comunications -  Visitation (and Phone & Secure messaging)



There are two ways to fund your inmate's communication while he/she is incarcerated at the Neosho County Jail.

1. Purchase Through Web Deposits - The recommended way to purchase communications services such as phone time or video time is to deposit money directly to the inmate's trust account so they can buy and use these services as they need to with the benefit of being able to use those funds for other products such as commissary.

2. Phone CommunicationsPurchase Directly - If you wish to purchase communications products directly for an inmate you have that option. Unlike the Web Deposits option, the inmate will ONLY be able to use this purchase for communications products such as phone time or video time.

You can also sign up and deposit money here at NCIC.

Neosho County Jail Remote Visitation Announcement - January 4, 2023

Inmates at the Neosho County Jail, now that the COVID pandemic is waning, once again allows inmates to get visits from friends and loved ones. Visits are either on-site (no contact) at the facility, and/or using the remote video services of the third party company outlined below.

Call 620-244-3888 for remote inmate visitation updates as schedules and policies can change without much advance notice.

Neosho County Jail inmates are allowed to have no limit on the number of visits when using the remote video visitation service.

How Do I put Money on an Inmate's Commissary Account in the Neosho County Jail to Purchase Phone Cards?

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the Neosho County Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use the NCIC self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Neosho County Jail uses NCIC to process all online deposits to an inmate's account. NCIC charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.



Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.  Mail it to the Neosho County Jail address on this page, or to the address below if it is different than the facility address.
402 E. State Street
Erie, KS 66733

Option 4 - Make an Inmate Deposit over the Phone by calling 800-943-2189

For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.


 

How to Rent a Tablet for an Inmate at the Neosho County Jail

Neosho County Jail offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.

To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.


 

How to deposit money in an inmate's account in the Neosho County Jail

  • To deposit money online go the NCIC website
  • To deposit money over the phone call 800-943-2189
  • To deposit money at the jail use the NCIC Kiosk in the Neosho County Jail lobby.
  • Call the jail at 620-244-3888 to confirm lobby hours for depositing inmate funds.

For complete information on depositing money in an inmate's account, check out our Inmate Money page.


 

How an Inmate Makes a Phone Call to You or Others from Neosho County Jail

To set up a phone account so that your inmate can call you from Neosho County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Neosho County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Secure Email Message to an Inmate in Neosho County

To send a secure email message to an inmate in Neosho County Jail follow these steps:

Neosho County Jail uses the services of NCIC for you to deposit funds into your {Neosho County inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money three different ways:

•    Deposit online at NCIC.com
•    Deposit at the kiosk in the Neosho County Jail lobby, if available.
•    Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
Email – [email protected]

For all information on how to Text/Email an Inmate in Neosho County Jail check out our Secure Messaging Guide for Neosho County.


 

How Do Visit an Inmate in Neosho County Jail?

To visit an inmate in Neosho County you need to do the following:

Neosho County Jail uses the services of NCIC for remote video visitation. In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the Neosho County Jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.

Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

  • Register here.  
  • Select Neosho County Jail
  • Select your inmate.
  • Choose your date and time.

Your inmate will be notified by the Neosho County Jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]

For all the information you need to know, whether it be 'in person' at-the-jail visitation or remote video visitation with your Neosho County inmate, go to our Visit Inmate Page.


 

How to Set Up and Receive Phone Calls, Messages, and Do Remote Video Visitation from an Inmate in Neosho County Jail

To set up and receive phone calls and have remote video visits from an inmate in Neosho County follow these instructions:

  • Go to Tiger Services Online.
  • Choose Kansas.
  • Select Neosho County Jail.
  • Click on the Phone Service/Visitation link.
  • Select your inmate.
  • Enter your billing information.
  • Follow the rest of the instructions for Neosho County Jail to complete your transaction.

For more detailed information on Setting up Phone & Visitation Accounts, Ordering Commissary, Depositing Money; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Inmate Phone Page.


 

How to Purchase Commissary for an Inmate in Neosho County Jail

To purchase commissary for an inmate in Neosho County follow these instructions:

  • Go to Tiger Services Online.
  • Choose Kansas.
  • Select Neosho County Jail.
  • Click on 'Order Commissary'.
  • Select your inmate.
  • Enter your billing information.
  • Follow the rest of the instructions for Neosho County Jail to complete your transaction.

For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.


 

How Does an Inmate Make Phone Calls in Neosho County Jail?

To receive phone calls from an inmate in Neosho County follow these instructions:

Neosho County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Kansas.
  • Choose Neosho County Jail
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Neosho County Jail, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Kansas to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Kansas to Kansas) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Neosho County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.