The Howard County Detention Center believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.
One way that Howard County Detention Center is able to accomplish this is with Paytel remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Paytel.
The benefits of video visitation are:
For more information on Paytel video visits and video messages, call the facility at 410-313-5200 or scroll down for a complete section of Frequently Asked Questions and Answers.
Address:
7301 Waterloo Road
Jessup, MD 20794
Phone:
410-313-5200
Howard County Detention Center uses PayTel Connect for visiting an inmate - These are video visits.
It works like this:
7301 Waterloo Road
Jessup, MD 20794
410-313-5200
General Population
9:00 a.m.–1:00 a.m.(except Tuesday and Thursday)
1:00 p.m. – 3:00 p.m. - (Not minimum security)
Segregation
9:00 a.m. – 11:00 a.m.
Tuesday and Thursday only
Special Management Unit
11:00 a.m. – 12:30 p.m.
Thursday and Saturday only
Medical Restricted Visits
11:00 a.m. – 12:30 p.m.
Monday, Tuesday and Wednesday only
ICE Detainees
Hendricks Hall and H-1
6:00 p.m. – 9:00 p.m.
Tuesday, Thursday and Saturday only
Inmates housed on segregation are responsible for notifying their approved visitors of their status and visiting hours. No exceptions will be made to visiting schedules.
Visits are 30 minutes long. Inmates may have two visits per week.
Inmates in E Unit, F1, F2, East Wing, H1, will no longer receive Face-to-face (in-person) visitation, unless approved by Director/Designee.
All visitations for these units will be done through Video Visitation.
Visitors must register and schedule visitations at IC Solutions.
Inmates in W1, W4, W6, and WF4, will no longer receive Face-to-face (in-person) visitation, unless approved by Director/Designee.
All visitations for these units will be done through Video Visitation.
Visitors must register and schedule visitations at IC Solutions.
Inmates can have two on-site video visits per week.
Inmates in East Wing, H1, W4, and W6 may also receive one off-site video visit per day.
Remote video visits are at a cost of $7.50 per visit.
Technical problems call (888) 506-8407.
What is a video visit, and how do they work?
Who are the companies that facilitate video visits?
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Howard County Detention Center money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Paytel Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a Paytel video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
