For inmate information, the 200-bed Western Mass Regional Women's Correctional Center can be reached at 413-730-6800 24 hours a day.
This facility conducts booking and processing for all misdemeanor and felony arrests in the county. Inmates whose charges require detention remain here until they bond out, are released on their own recognizance, or are held through the end of their trial.
The inmate search tool gives you access to the list of people currently in custody.
Those serving a sentence of less than one year serve it at this jail. Those with a sentence of a year or longer are transferred to the Massachusetts State Prison System or the Federal Bureau of Prisons.
This page gives you information about the visitation schedule, how to fund an inmate’s account, mail an inmate, receive phone calls, use voicemail, send emails and texts, rent tablets, post bail, and purchase commissary.
Save the inmate’s jail ID or booking number, as it’s commonly needed for mail. If you can’t locate it online, call Western Mass Regional Women's Correctional Center at 413-730-6800.
Phone: 413-730-6800
Physical Address:
701 Center Street
Chicopee, MA 01013
Mailing Address (personal mail):
Inmate's first and last name
Western Mass Regional Women's Correctional Center
701 Center Street
Chicopee, MA 01013
Mailing Address (legal mail or subscriptions):
Inmate's first and last name
Western Mass Regional Women's Correctional Center
701 Center Street
Chicopee, MA 01013
Other Jails and Prisons
To search for an inmate in the Western Mass Regional Women's Correctional Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 413-730-6800 for the information you are looking for. You can also look up an inmate's Criminal Court Case information and the Hampden County Court Docket.
Western Mass Regional Women's Correctional Center Inmate Search
The Western Mass Regional Women's Correctional Center maintains an average of 200 offenders in custody on any given day. The Western Mass Regional Women's Correctional Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Hampden County law enforcement agencies arrest and detain approximately 26,140 offenders.
The following charts of Hampden County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Hampden County Corrections Department, the state of Massachusetts Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Hampden County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Hampden County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
⇓ Learn more ⇓ Show lessThe Western Massachusetts Regional Women's Correctional Center, located in Chicopee, Massachusetts, is a regional correctional facility that opened in September 2007. The current capacity of the facility is approximately 200 beds. A new housing structure with 64 additional inmate cells was recently added to the facility. The address for the Western Massachusetts Regional Women's Correctional Center is 701 Center St, Chicopee, MA 01013. The contact number for the administration is tel:413-730-6800.

Visitation hours at the Western Massachusetts Regional Women's Correctional Center are as follows: Monday, 3-4pm / 4:15-5:15pm 3A, 7-8pm / 8:15-9:15pm 3B; Tuesday, 3-4pm / 4:15-5:15pm 3B, 7-8pm / 8:15-9:15pm MIN; Wednesday, 3-4pm / 4:15-5:15pm MIN, 7-8pm / 8:15-9:15pm 3A; Thursday, 3-4pm / 4:15-5:15pm 3A, 7-8pm / 8:15-9:15pm 3B; Friday, 3-4pm / 4:15-5:15pm 3B, 7-8pm / 8:15-9:15pm MIN; Saturday, 9-10am / 10:15-11:15am 3A, 1-2pm / 2:15-3:15pm 3B, 6-7pm / 7:15-8:15pm MIN; Sunday, 9-10am / 10:15-11:15am 3B, 1-2pm / 2:15-3:15pm MIN, 6-7pm / 7:15-8:15pm 3A.

Inmates are allowed one to two visits of 30 minutes each at the facility, and there may be no limit on the number of visits per week.
There is limited information available on the specific inmate issues and conditions at the Western Massachusetts Regional Women's Correctional Center. The facility is located in Chicopee, Massachusetts and is operated by the Massachusetts Department of Corrections. In 2022, a candidate made accusations against the sheriff's office over the death of an inmate from Pittsfield at the facility. The facility has a capacity of 200 beds and hosts inmates from various counties in western Massachusetts.
The Western Massachusetts Regional Women's Correctional Center (WCC) in Massachusetts is unique because it offers a multi-disciplinary approach that is trauma-informed, gender-responsive, family-focused, and culturally aware in collaboration with the community. It is accredited by Massachusetts to hold inmates for more than 72 hours. The facility has undergone construction and expansion, including the construction of a two-floor plus a plenum, 18,750 SF, 64 cell housing unit, and expansion of the inmate processing building. The project was also LEED Gold Certified.
When someone is arrested, they are taken to Western Mass Regional Women's Correctional Center for booking. This process includes identifying them, deciding on charges, and determining if they will be eligible for bail or held until court.
It's important to stay silent during this process, as any statements made may be used in court. Legal advice should be sought before speaking about the case.
The following steps make up the booking process at Western Mass Regional Women's Correctional Center:
For more information on paying an arrestee’s bond, contact Western Mass Regional Women's Correctional Center at 413-730-6800.
After being arrested and booked into Western Mass Regional Women's Correctional Center in Chicopee, the arrestee's situation will proceed in one of three ways:
1. They may be released without bail and required to attend a court hearing.
2. They may be held in custody until their court date.
3. Bail can be posted for their release; call 413-730-6800 for the exact bail amount.
There are multiple ways to pay bail.
To get more information on the bail process in Hampden County, Massachusetts, visit the Western Mass Regional Women's Correctional Center Bail FAQ.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Western Mass Regional Women's Correctional Center? What is the Schedule?
Monday, 3-4pm / 4:15-5:15pm 3A, 7-8pm / 8:15-9:15pm 3B;
Tuesday, 3-4pm / 4:15-5:15pm 3B, 7-8pm / 8:15-9:15pm MIN;
Wednesday, 3-4pm / 4:15-5:15pm MIN, 7-8pm / 8:15-9:15pm 3A;
Thursday, 3-4pm / 4:15-5:15pm 3A, 7-8pm / 8:15-9:15pm 3B;
Friday, 3-4pm / 4:15-5:15pm 3B, 7-8pm / 8:15-9:15pm MIN;
Saturday, 9-10am / 10:15-11:15am 3A, 1-2pm / 2:15-3:15pm 3B, 6-7pm / 7:15-8:15pm MIN;
Sunday, 9-10am / 10:15-11:15am 3B, 1-2pm / 2:15-3:15pm MIN, 6-7pm / 7:15-8:15pm 3A.
Inmates are allowed one to two visits of 30 minutes each at the facility, and there may be no limit on the number of visits per week.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Western Mass Regional Women's Correctional Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-730-6800 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Western Mass Regional Women's Correctional Center?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Western Mass Regional Women's Correctional Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-730-6800 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Western Mass Regional Women's Correctional Center?
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Lobby kiosk - Ask the jail whether it has an Access Corrections kiosk for deposits.
4. By mail - Ask Access Corrections or the jail whether money orders can be mailed, and to what address.
Ask who the money order should be made out to, and include the inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Ask the Western Mass Regional Women's Correctional Center whether it accepts cash deposits in person, and where.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.
To send commissary money to an inmate in Western Mass Regional Women's Correctional Center follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Western Mass Regional Women's Correctional Center.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Western Mass Regional Women's Correctional Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-730-6800 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Western Mass Regional Women's Correctional Center?
To set up a phone account so that your inmate can call you from Hampden County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose Western Mass Regional Women's Correctional Center, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Hampden County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Western Mass Regional Women's Correctional Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-730-6800 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Western Mass Regional Women's Correctional Center, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Western Mass Regional Women's Correctional Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-730-6800 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Western Mass Regional Women's Correctional Center, and what can I purchase?
To send commissary money to an inmate in Western Mass Regional Women's Correctional Center follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Western Mass Regional Women's Correctional Center.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Western Mass Regional Women's Correctional Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-730-6800 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Western Mass Regional Women's Correctional Center using an Online Messaging Service?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Western Mass Regional Women's Correctional Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-730-6800 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Western Mass Regional Women's Correctional Center have Access to Tablets or Computers?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Western Mass Regional Women's Correctional Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-730-6800 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other City and County Jails in Hampden County?
What are the other Jails in the Neighboring Counties surrounding Hampden County?
This facility, known as "Western Mass Regional Women's Correctional Center" is also known as West. Mass Reg. Women's Correctional Ctr, Hampden County Corrections, Hampden County Jail Western Massachusetts Regional Women's Correctional Center, Hampden County Jail Western Massachusetts Regional Women's Correctional Center, Massachusetts, Hampden.