Allegan County Corrections Center Remote Inmate Video Visits

Allegan County Corrections Center

Address:
640 River Street
Allegan, MI 49010

Phone:

269-673-0500

Allegan County Corrections Center - Remote Video Visitation with your Inmate

Allegan County Corrections Center uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Allegan County Corrections Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Allegan County Corrections Center.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

Allegan County Corrections Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

640 River Street
Allegan, MI 49010
269-673-0500

Schedule Video Visits online with gettingout

  • Inmates are allowed one (1) free 30 minute visit each week in accordance with their housing schedule. If there are additional time slots available, the inmate or friends and family can pay to schedule an additional visit. 
  • Visits are 30 minutes.
  • Visitation schedule subject to change.
  • Inmates are allowed two visits per week
  • A maximum of 2 guests are allowed per an on-site video session.
  • Dress non-revealing and professional clothing/
DAY TIME
SUNDAY call 269-673-0500 for times
usually 8:00AM-4:00PM
MONDAY call 269-673-0500 for times
usually 8:00AM-4:00PM
TUESDAY call 269-673-0500 for times
usually 8:00AM-4:00PM
WEDNESDAY call 269-673-0500 for times
usually 8:00AM-4:00PM
THURSDAY call 269-673-0500 for times
usually 8:00AM-4:00PM
FRIDAY call 269-673-0500 for times
usually 8:00AM-4:00PM
SATURDAY call 269-673-0500 for times
usually 8:00AM-4:00PM

Allegan County Corrections Center REMOTE (at home) VIDEO VISITATION SCHEDULE

  • All visits must be scheduled at least 24 hours in advance.
  • Visitation Schedule subject to change.
  • Allegan County Corrections Center 269-673-0500
DAY TIME
SUNDAY 9:00 AM - 11:15PM
MONDAY 9:00 AM - 11:15PM
TUESDAY 9:00 AM - 11:15PM
WEDNESDAY 9:00 AM - 11:15PM
THURSDAY 9:00 AM - 11:15PM
FRIDAY 9:00 AM - 11:15PM
SATURDAY 9:00 AM - 11:15PM

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Allegan County Corrections Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Allegan County Corrections Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon. Due to drug smuggling, not all inmates are even allowed to receive mail in envelopes, as only certain types of postcards are allowed.

For complete information on mail policies and addresses, check out our Inmate Mail page.


 

Allegan County Corrections Center uses a third party service called Express Account, affiliated with TIGGS Canteen Service to deposit money in an inmate's account.

By creating an account with Express Account you can send money: 

  • Online 24/7
  • By calling 866-422-6833 24/7
  • By using the Allegan County Corrections Center Kiosk which takes cash, debit and credit cards.

Express Account also serves Allegan County Corrections Center inmates by allowing friends and family to purchase commissary items for them and having them shipped directly to the facility.


 

How Inmates Can Use a Tablet to Access Services at Allegan County Corrections Center

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Allegan County Corrections Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Allegan County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Allegan County Corrections Center follow these steps:

  • Register here to create an account with icaregifts for Allegan County.
  • Choose Michigan, then Allegan County Corrections Center, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Allegan County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in Allegan County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Allegan County Corrections Center, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Allegan County.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Allegan County Corrections Center uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Allegan County Corrections Center using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Allegan County Corrections Center may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Allegan County Corrections Center inmate's account for communication services, check out our Send Money page.


 

How to Communicate with an Allegan County Corrections Center Inmate by Mail and by Email

To mail or email an inmate in Allegan County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Allegan County Corrections Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Allegan County Corrections Center has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Allegan County Corrections Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Allegan County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Allegan County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in Allegan County Corrections Center?

To visit an inmate in Allegan County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Allegan County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Allegan County Corrections Center:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Allegan County follow these steps:
1.  Start by confirming that Allegan County Corrections Center's Video Visitation is working correctly by looking up Allegan County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Allegan County Corrections Center, and then the inmate you wish to communicate with.

Other Allegan County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Allegan County Corrections Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Allegan County, can be found on our Visit Inmate Page.

Allegan County Corrections Center Phone: 269-673-0500


 

How Do Inmates in Allegan County Corrections Center Make or Receive Phone Calls?

To receive phone calls from inmates in Allegan County, or to assist them in making phone calls to other people, follow these steps:

1.  Start by confirming that Allegan County Corrections Center has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Allegan County Corrections Center, and then the inmate you wish to communicate with.

Allegan County Services that are provided by GettingOut, a GTL company:
 - Phone Calls & Voicemail 
 - Video Visits (from home or jail lobby)
 - Email & Photo Sharing
 - Tablet Rental
 - Deposits


Phone & Voicemail Fees

1.  GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Michigan.
2. Prepaid calls between Michigan and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.

Note: Rates are subject to change.

Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.

Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Allegan County Corrections Center approves of the phone number.

Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card.  When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.

Customer Service
If you have any questions about the Allegan County Corrections Center GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in Allegan County, can be found on our Inmate Phone Page.


 

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