Address:
1107 Main Street
Collins, MS 39428
Phone:
601-765-8281
The Covington County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.
One way that Covington County Jail is able to accomplish this is with City Telecoin remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and City Telecoin.
The benefits of video visitation are:
For more information on City Telecoin video visits and video messages, call the facility at 601-765-8281 or scroll down for a complete section of Frequently Asked Questions and Answers.
IMPORTANT - All remote visitation at the Covington County Jail is conducted by City Tele Coin video.
You can visit your inmate at the jail, or from your own device or computer at home.
The Covington County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.
Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.
If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.
Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.
All Video Visitation services are provided by City Tele Coin.
To register for a direct pay account visit www.CityTeleCoin.com.
After your account has been created you can download the City Tele Coin app from iTunes or Google Play.
To video chat and send emails using the app or the City Tele Coin website, select Covington County Jail to set up a remote account for the inmate.
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Covington County Jail money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
For inmates receiving mail in the Covington County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Covington County Jail:
Inmate's Full Name & Inmate ID#
Covington County Jail
1107 Main St.
Collins, MS 39428
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
City Tele Coin is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
The tablets can be rented or used on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
Here's how it works:
Questions:
The Covington County Jail contracts with City Tele Coin, the same company that offers Phone and Video Calling, to allow inmates to send and receive digital text messages from friends and loved ones.
You may have to provide them the funds to rent a tablet for a small monthly fee to do this, and of course there is a fee to send and receive messages.
To register for text and email digital message with your inmate go to City Tele Coin and sign up.
Customer Service Contact information:
[email protected]
318-746-1114
To register and sign up for a remote visitation account with City Tele Coin to communicate with your Covington County Jail inmate, follow the instructions below:
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Covington County, visit our full page guide.
NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.
To register and sign up for a phone account with City Tele Coin to communicate with your Covington County Jail inmate, follow the instructions below:
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Covington County, visit our full page guide.
NOTE: All phone conversations and messages are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.
