To search for an inmate in the Franklin County Adult Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 636-582-8600 for the information you are looking for. 

You can also look up an Franklin County inmate's criminal court case online.

Franklin County Adult Detention Center Inmate Search

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about finding an inmate in the Franklin County Adult Detention Center, how the jail rosters work and what happens after an offender is arrested and booked. If you still have questions after reviewing these FAQs, call 636-582-8600 for further assistance.

The Franklin County Adult Detention Center maintains an average of 404 offenders in custody on any given day. The Franklin County Adult Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Franklin County law enforcement agencies arrest and detain approximately 8,080 offenders.

How Do You Visit an Inmate in the Franklin County Adult Detention Center? What is the Schedule?

Franklin County Adult Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

#1 Bruns Lane
Union, MO 63084
636-582-8600

Schedule Video Visits online with Paytel

• On-site Visits are free.
• Visitation schedule subject to change.
• Inmates are allowed six 15-minute visits per week.
• You must arrive 15 minutes prior to the visit.
• A maximum of one adult and one child are allowed per an on-site video session.
• Only one infant (under 1 year of age) will be allowed per visit and will not be counted as a visitor
• All visits must be made at least 24 hours in advance.
• Any person visiting must not have been incarcerated within the past 180 days.

ON SITE VISITATION SCHEDULE

Franklin County Adult Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Video Visits online with Paytel

• All visits must be scheduled at least 24 hours in advance.
• Remote visits are charged a fee.
• Visitation Schedule subject to change.

REMOTE VISITATION SCHEDULE

Attorneys have access to their clients during the following times:

7:00 AM - 11:00 PM

• Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
• Attorneys may call 636-582-8600 for questions or appointments.

Visiting an Inmate at the Franklin County Adult Detention Center

Franklin County Adult Detention Center uses PayTel Connect for visiting an inmate - These are video visits.

It works like this:

• To start a video visit, the inmate will need to send the initial invite for the visit.
• After your inmate sends the invite you will receive a text to your phone notifying you of this request.
• At that point you should set up an account on the website www.paytelconnect.com.
• If you already have an account, you will need to access your account from the website www.paytelconnect.com or Pay Tel Connect™.
• You will then need to agree to the terms of use and accept the iinmate as a contact.
• Lastly, you will nned to send in a picture of your state ID and selfie.
• Once the Franklin County Adult Detention Center approves your photos, your inmate can send you a request for a visit or you can set up a visit yourself.

Visiting an Inmate at the Franklin County Adult Detention Center

Franklin County Adult Detention Center uses PayTel Connect for visiting an inmate with video.

It works like this:

• To start a video visit, the inmate will need to send the initial invite for the visit.
• Then you will receive a text to your phone notifying you of this request.
• Then you should set up an account on the website www.paytelconnect.com.
• The Franklin County Adult Detention Center requires you upload a copy of your ID and a selfie.

For more information, including dress codes, rules and guidelines, visiting hours and more, check out our Visitation Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Adult Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 636-582-8600 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Franklin County Adult Detention Center?

Franklin County Adult Detention Center uses PayTel Connect for visiting an inmate - These are video visits.

It works like this:

• To start a video visit, the inmate will need to send the initial invite for the visit.
• After your inmate sends the invite you will receive a text to your phone notifying you of this request.
• At that point you should set up an account on the website www.paytelconnect.com.
• If you already have an account, you will need to access your account from the website www.paytelconnect.com or Pay Tel Connect™.
• You will then need to agree to the terms of use and accept the iinmate as a contact.
• Lastly, you will nned to send in a picture of your state ID and selfie.
• Once the Franklin County Adult Detention Center approves your photos, your inmate can send you a request for a visit or you can set up a visit yourself.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Adult Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 636-582-8600 for further assistance.

How Do You Deposit Money for an Inmate in the Franklin County Adult Detention Center?

There are multiple ways to add money to an inmate's account at Franklin County Adult Detention Center, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Lobby kiosk - Ask the jail whether it has an Access Corrections kiosk for deposits.
4. By mail - Ask Access Corrections or the jail whether money orders can be mailed, and to what address.

Ask who the money order should be made out to, and include the inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Ask the Franklin County Adult Detention Center whether it accepts cash deposits in person, and where.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Franklin County

To send commissary money to an inmate in Franklin County Adult Detention Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Missouri, then select Franklin County Adult Detention Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Franklin County Adult Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Adult Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 636-582-8600 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Franklin County Adult Detention Center?

How Do Inmates in Franklin County Adult Detention Center Make Phone Calls?

To receive phone calls from inmates in Franklin County, or to assist them in making phone calls to other people, follow these steps:

• Register here,

• contact them online, or

• call 800-729-8355 if you want to speak to an agent.

For all the information regarding phone calls with Franklin County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Adult Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 636-582-8600 for further assistance.

How do I Mail an Inmate in the Franklin County Adult Detention Center, and what can I send them?

Franklin County Adult Detention Center Inmate Mail Guidelines

Postcards
The Franklin County Adult Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Franklin County Adult Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID# (call 636-583-2560 for this)
Franklin County Adult Detention Facility-MO
Facility ID # 5278
PO Box 18247
Greensboro, NC 27419

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID# (call 636-583-2560 for this)
Franklin County Adult Detention Facility
#1 Bruns Drive
Union, MO 63084

Newspapers
No Newspapers allowed.

Magazines
No Magazines allowed.

Books
No Books allowed.
 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Adult Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 636-582-8600 for further assistance.

Can I purchase Commissary Online for an Inmate in the Franklin County Adult Detention Center, and what can I purchase?

These are just some of the items available on the Franklin County Adult Detention Center Commissary

Call 636-582-8600 ext. 1173 if you have any questions.

Items available for purchase through the Commissary include:

• Personal Hygiene Items (soap, shampoo, razor, etc.)
• Stationary Items (stamped post cards, pens, writing paper, stamped envelopes, etc.)
• Socks, briefs, T-shirts, bras, thermal bottoms, and thermal shirts
• Shower sandals, white Velcro shoes
• Certain over the counter (OTC) medications including: Tylenol, Oragel, cough drops, upset stomach relief, denture adhesive, contact solution, etc. OTC medications will be kept for the Inmate on the medical cart once purchased. 
• Various snacks and candy
• Sugar, creamer, and other condiments
   

How to Send Money to an Inmate in Franklin County

To send commissary money to an inmate in Franklin County Adult Detention Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Missouri, then select Franklin County Adult Detention Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Franklin County Adult Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Adult Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 636-582-8600 for further assistance.

How Can I Communicate with an Inmate in the Franklin County Adult Detention Center using an Online Messaging Service?

inteleMESSAGE by Pay Tel is a service in which Franklin County inmates can use tablets to send messages to any friend or family member that has set up an on-line prepaid or direct bill account with Pay Tel. 

How inteleMESSAGE Works

1. The Franklin County Adult Detention Center inmate must contact you first in order to activate messaging for your account.
2. Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
3. When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Franklin County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.
4. An on-line prepaid or direct bill account is required to use messaging. 
5. You must visit the Pay Tel website, login to your account, and follow the inteleMESSAGE™ link in order to send or check for messages. You will not be notified of messages by any other method.
6. All messages are subject to monitoring and review and should never be used for privileged attorney-inmate communications.
7. If a message is rejected for any reason, the sender’s account will be automatically credited for the cost of the message.
8. Free messages which are rejected will not be refunded or restored.

Cost to send messages

1. The sender of the message is charged $.50 per message. Rates are subject to change.
2. For friends and family outside of a facility, this amount is deducted from the prepaid account balance or charged to your direct bill account.
3. For inmates, the amount is charged to the inmate and deducted from the inmate’s debit account.
4. There is no charge to read a message that was sent to you.

Paytel App Download

Check to see if Tablets are Available in Franklin County Adult Detention Center for rent to your inmate. Tablets can be used for phone calls, messaging, education, and entertainment.

How to Send a Secure Email Message to an Inmate in Franklin County

To send a secure email message to an inmate in Franklin County Adult Detention Center follow these steps:

How inteleMESSAGE Works

• The Franklin County Adult Detention Center inmate must contact you first in order to activate messaging for your account.
• Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
• When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Franklin County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Franklin County Adult Detention Center check out our Secure Messaging Guide for Franklin County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Adult Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 636-582-8600 for further assistance.

Do Inmates in the Franklin County Adult Detention Center have Access to Tablets or Computers?

Paytel Tablets can be rented by inmates housed in the Franklin County Adult Detention Center for a small monthly fee.  

Tablets can be used by inmates, for the following things:

• Phone Calls
• Messages (email / texts)
• Educational applications
• Entertainment (movies, games, television, music)
• Franklin County Adult Detention Center information (rules, guidelines, visitation schedules, etc.)
• Legal research
• Medical requests
• Programs (anger management, drug recovery, job skills, parenting, etc.)

Contact Paytel online, or call the Franklin County Adult Detention Center directly at 636-582-8600 to rent a tablet for your inmate.

If you want download the Paytel App, click the image below:

Tablets Rentals Offer Great Solutions for Inmates at the Franklin County Adult Detention Center

How can you rent a tablet for an inmate in Franklin County? Read the following:

Tablets can be used by inmates, for the following things:

• Phone Calls
• Messages (email / texts)
• Educational applications and Entertainment
• Legal Research
• and much more!

Contact Paytel online, or call the Franklin County Adult Detention Center directly at 636-582-8600 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Franklin County Adult Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Adult Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 636-582-8600 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Franklin County?