Begin with detention staff at 636-582-8600. Have the legal name and approximate arrest date ready, then request confirmation of the current holding location and booking reference. If the person has moved, ask which agency received them. Keep that answer alongside the arresting department's incident reference. A court search may identify a court case, but an older docket entry alone does not tell you where someone is sleeping tonight.

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Return to the arresting department for the name of the receiving institution and the time custody was transferred. An arrest near Pacific, Washington or Sullivan does not confirm the final housing location. Give booking staff enough information to distinguish people with similar names. Ask whether the person is still being processed, has left custody or went to another jurisdiction. Avoid repeatedly paying third-party search services when the missing detail is the receiving agency.

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The detention center is at 1 Bruns Lane, Union, MO 63084; booking is 636-582-8600. Sheriff administration uses 636-583-2560 and lists its office as 1 Bruns Drive, Union, MO 63084. Use the Franklin County Adult Detention Center overview to reach service guides. Before making a trip, identify the office that handles your particular request; the courthouse and detention center perform different functions.

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Ask the Sheriff's records staff at 636-583-2560 to identify the custodian of the particular record. A mailed records request can be addressed to Records, Number 1 Bruns Lane, Union, MO 63084. Supply the event date and enough identifying information to narrow the request. A city department may hold its own incident report even when booking occurred at the county facility. An intake photograph is separate from a court's eventual finding.

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Use MOVANS to find an available participating record and register your chosen contact method. Missouri replaced its local-jail notification platform in May 2026; people registered with the former service should follow the new registration directions. Assistance is 573-526-1929. Check that the name and custodial agency match before subscribing. Treat a movement notice as a reason to confirm the new location, and keep following separate court instructions.

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The county lists card payments at the jail during business hours and telephone payments at 800-222-4668, using Franklin County, Missouri form 2122. Cash is accepted in person at the Judicial Center, 401 East Main Street, Union, MO 63084. Confirm the ordered amount and permitted method before paying. The Bail guide covers release conditions. Ask booking staff whether another case or agency hold must also be resolved.

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Search Case.net and retain each case number with its court and filing date. One arrest can lead to several counts, and a later filing can differ from the initial accusation. Look at the actual entries and orders rather than interpreting a short charge label as a sentence. For Franklin County criminal case questions, call 636-583-7365, 401 East Main Street, Union, MO 63084. Ask counsel to explain the legal effect of an amended charge.

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Missouri Public Defender District 20 serves Franklin County from 300 East Main Street, Union, MO 63084, 636-583-5197. Follow its application instructions for qualifying state criminal proceedings. Financial information is part of the eligibility review. Bring the charging papers and next hearing details so the office can identify the case. Ask separately about representation for a municipal matter; the state defender's ordinary coverage does not include municipal prosecutions.

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Family contact uses PayTel video; ordinary in-person family visits are unavailable. A detainee must add the visitor as a contact, and visits require at least 24 hours' advance scheduling. Lobby kiosks offer a free option. Consult the visitation guide before arranging travel. Make sure the appointment identifies the right detainee and account. Attorney visits have their own procedure; a family appointment should not be used as a substitute for arranging confidential legal access.

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Access Corrections accepts deposits online or at 866-345-1884, using the detainee ID. A detention lobby kiosk also accepts deposits. Check the money guide and confirm the recipient before completing a transaction. Preserve the receipt and account reference in case staff need to trace it. Commissary funds are distinct from a bond payment: adding spending money does not satisfy a court's release order.

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The county names PayTel as its phone provider, with support at 800-729-8355. Keep the account details with the receipt and use the phone guide for setup instructions. When a connection fails, identify whether the difficulty concerns the outside account, the approved contact or access inside the facility. Ask counsel how to arrange attorney communications rather than discussing defense strategy through an ordinary family account.

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Address personal correspondence to Franklin County Adult Detention Facility, Facility ID 5278, followed by the detainee's name and ID, P.O. Box 18247, Greensboro, NC 27419. Mail is scanned for delivery; legal correspondence follows a separate route. Review the mail guide before sending an item. The North Carolina processing address is for correspondence, not a statement that the person is housed there. Confirm the detention location independently before planning a visit.

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Call detention at 636-582-8600 with the booking reference and describe the item involved. Ask whether written authorization is needed, what identification the recipient must bring and which office handles collection. A property release differs from evidence held for an investigation. If staff identify an item as evidence, request the responsible agency's procedure. Do not assume money, clothing and seized evidence can all be collected from the same counter or under the same authorization.

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Give detention staff at 636-582-8600 the person's name and explain that the information concerns a health or immediate safety need. Provide concrete details, such as the medication name, pharmacy and prescribing clinician, through the route staff direct. Ask how the information will reach the responsible care team. A family deposit or message account is not a clinical intake channel. For an emergency outside the facility, call 911.

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Identify the issuing court, case number and the date of any missed appearance. Contact the criminal clerk at 636-583-7365, 401 East Main Street, Union, MO 63084, for the filed court record. Speak with a defense attorney about the required appearance or other action. Ask the Sheriff's Office how surrender arrangements are handled when that is necessary. A person missing from a custody search may still have an outstanding warrant. Neither a payment to a search website nor a telephone inquiry by itself confirms that the issuing court has recalled the warrant.

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Keep the case number, court division and written notice together. Review Case.net, then direct time-sensitive questions to Franklin County criminal clerk staff at 636-583-7365. Confirm whether the order requires attendance at 401 East Main Street, Union, MO 63084, or another location or connection method. Follow the Court guide for context. A custody transfer or release does not itself cancel a scheduled appearance.

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Franklin County is in the Eastern Division of the Eastern District of Missouri. The Thomas F. Eagleton U.S. Courthouse is at 111 South 10th Street, St. Louis, MO 63102, 314-244-7900. Federal custody inquiries can be routed through the U.S. Marshals at that address, Suite 2.319, 314-539-2212. The BOP locator covers federal prison records; ask the responsible federal agency about pretrial placement.

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Obtain the receiving authority and the person's A-number if known, then use the ICE locator. A detainer requests custody up to 48 hours after they would otherwise be released. Ask counsel about its effect on this person's circumstances and the criminal release order. ICE's St. Louis office is at 1222 Spruce Street, Room 1.100, St. Louis, MO 63103, 314-244-9787. For documents, follow ICE records instructions.

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Use the Missouri DOC search with the identifying name or DOC number. Read the custody status as well as the institution field: a supervision record does not mean the person is inside a prison. Match the result with the sentencing case and retain the DOC number for future inquiries. The Missouri prison directory provides facility guides. Confirm the current institution before sending funds through a new provider.

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The Juvenile Office is at 120 South Church Street, Union, MO 63084, 636-583-7333. Ask for the assigned officer, the next required hearing and the actual placement when detention is involved. The office address alone does not identify the child's housing location. Obtain parent-contact and visitation instructions from the responsible placement facility. Keep youth case questions with the assigned office rather than assuming an adult booking inquiry will produce the protected information a parent needs.

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• Franklin County Sheriff: 1 Bruns Drive, Union, MO 63084; 636-583-2560.
• Gerald Police: 106 East Fitzgerald, Gerald, MO 63037; 573-764-3424.
• New Haven Police: 1100 Olive, New Haven, MO 63068; 573-237-2211.
• Oak Grove Village Police: 260 James Street, Sullivan, MO 63080; 573-468-4500.
• Pacific Police: 300 Hoven Drive, Pacific, MO 63069; 636-257-2424.
• St. Clair Police: 1 Paul Parks Drive, St. Clair, MO 63077; 636-629-1313.
• Union Police: 119 South Church Street, Union, MO 63084; 636-583-3700.
• Washington Police: 301 Jefferson Street, Washington, MO 63090; 636-390-1050.
• Sullivan Police: 106 Progress Drive, Sullivan, MO 63080; 573-468-8001.

Ask the investigating department for its incident file and the receiving detention facility for current housing. For Berger-area routing, the Sheriff's Office can help identify the responsible agency. These are non-emergency contacts; call 911 when immediate emergency assistance is needed.

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