St. Charles County Jail COVID-19 Coronavirus Visitation Policy

St. Charles County Jail

Address:
301 N. Second St.
St. Charles, MO 63301

Phone:

636-949-3003

New Visitation Policies in St. Charles County Jail Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the St. Charles County Jail in St. Charles, Missouri, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 636-949-3003 for updates.

Video Visitation at St. Charles County Jail

At-home and onsite video visitation guidelines for St. Charles County Jail, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 636-949-3003 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for St. Charles County, the state of Missouri and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in St. Charles County Jail Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

Tablets Rentals Offer Great Solutions for Inmates at the St. Charles County Jail

How can you rent a tablet for an inmate in St. Charles County? Read the following:


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications and Entertainment
  • Legal Research
  • and much more!

Contact Paytel online, or call the St. Charles County Jail directly at 636-949-3003 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for St. Charles County Jail.


 

How to Send a Secure Email Message to an Inmate in St. Charles County

To send a secure email message to an inmate in St. Charles County Jail follow these steps:

How inteleMESSAGE Works

  • The St. Charles County Jail inmate must contact you first in order to activate messaging for your account.
  • Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  • When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your St. Charles County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in St. Charles County Jail check out our Secure Messaging Guide for St. Charles County.


 

St. Charles County Jail Inmate Mail Guidelines

Postcards
The St. Charles County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The St. Charles County Jail also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate # (call 636-949-3003 to get this information)
JailATM.com - St. Charles County Corrections
9648 Olive Blvd., MB#213
Olivette, MO 63132



Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate # (call 636-949-3003 to get this information)
St. Charles County Department of Corrections
301 N. Second Street
St. Charles, MO 63301



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The St. Charles County Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the St. Charles County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate # (call 636-949-3003 to get this information)
St. Charles County Department of Corrections
301 N. Second Street
St. Charles, MO 63301


 

How to Email an Inmate at St. Charles County Jail

Using Jail ATM Digital Messaging with an Inmate at St. Charles County Jail - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

How Do Inmates in St. Charles County Jail Make Phone Calls?

To receive phone calls from inmates in St. Charles County, or to assist them in making phone calls to other people, follow these steps:

For all the information regarding phone calls with St. Charles County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.


 

How to visit an inmate in St. Charles County Missouri using Remote Video Visitation 

To visit an inmate in St. Charles County follow these steps:

  • In addition to visiting inmates at the jail, St. Charles County Jail uses a video visitation service called JailATM.
  • In order to visit with your inmate online or at the St. Charles County Jail Video Kiosk, you must first register with JailATM.
  • Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
  • Note: While JailATM also offers the following inmate services, St. Charles County Jail may or may not allow all of them. Check on the JailATM website to confirm.
  • Services available through JailATM are subject to change with no notice.
    1.  You Can Send Money
         St. Charles County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the St. Charles County Jail lobby.
    2.  You Can Send Gift Packs
         St. Charles County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to your inmate. Check the JailATM website to see if they allow these to be sent to your inmate.
    3.  You Can Email Inmate
         St. Charles County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
  • Customer Support: 877-810-0914.

For full instructions on all the benefits of using JailATM to visit a St. Charles County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in St. Charles County

To send a commissary carepack (food, snacks and goods) directly to an inmate in St. Charles County Jail follow these steps:

  • Go to JailATM, choose Missouri, then choose St. Charles County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at St. Charles County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in St. Charles County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in St. Charles County Jail check out our Commissary Instructions Page for St. Charles County.


 

How to Deposit Money Online for an Inmate in St. Charles County

To deposit money online for an inmate in St. Charles County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in St. Charles County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Missouri, then choose St. Charles County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in St. Charles County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in St. Charles County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in St. Charles County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for St. Charles County.


 

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