Franklin County Detention Complex
Franklin County Detention Complex
Trying to locate an inmate? Call the 176-bed Franklin County Detention Complex 24 hours a day at 919-496-2186 .
When police in this county arrest someone for a misdemeanor or felony, they bring that person here for booking and processing. The person may then be bonded out, released on their own recognizance, or held until their trial is resolved, depending on the charges.
You can also search the facility’s roster online with the inmate search tool.
Inmates sentenced to less than a year do their time in this county. Inmates sentenced to longer terms are transferred to the North Carolina State Prison System or the Federal Bureau of Prisons.
This page covers the inmate services you’ll need most:
- Visiting hours and rules
- Putting money on an inmate’s account
- Sending letters
- Receiving phone calls and voicemail
- Email and text messaging
- Tablet rentals
- Posting bail
- Commissary
Write down the inmate’s jail ID or booking number; you’ll likely need it. If it’s not online, call Franklin County Detention Complex at 919-496-2186 .
Inmate Services
Phone
919-496-2186Mailing address (personal mail)
Franklin County Detention Complex
285 T. Kemp Road.
Louisburg, NC 27549
Mailing address (legal mail or subscriptions)
Franklin County Detention Complex
285 T. Kemp Road.
Louisburg, NC 27549
Other Jails and Prisons
To search for an inmate in the Franklin County Detention Complex, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 919-496-2186 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Franklin County.
Franklin County Detention Complex Inmate Search
The Franklin County Detention Complex maintains an average of 176 offenders in custody on any given day. The Franklin County Detention Complex has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Franklin County law enforcement agencies arrest and detain approximately 3,520 offenders.
⇓ Learn more ⇓ Show lessWithin Franklin County is the 176-bed Franklin County Detention Complex.
The Complex houses both the law enforcement offices for the county and the jail, in a long, low, brick building.
Offenders arrested in Franklin County that have been charged with both misdemeanors and felonies are housed here until their trial. Inmates sentenced to terms of one year or less will do their time here.
Recent renovations of the Franklin County Detention Complex have provided a capacity increase up to 176, for local, state and federal inmates.
Once a detainee has arrived, they will be processed and assessed to determine housing, medical care, and mental health care. At that point they can make a call to their family, an attorney, or their employer to alert people to where they are and obtain legal representation.
If you believe someone you know is being detained, you can obtain basic information on their presence and bail if available by calling 919-496-2186 .
Visits are twenty minutes long and must be submitted by the inmate the morning of their visit. Each visit must be planned with the inmate, and for safety reasons the names of visitors or the times they are visiting will not be released to the public or by phone. Each visiting day an inmate will provide the names of up to two people that they have arranged a visit with and those are the only ones who will be admitted, with ID, on the day of the visit.
Inmates are also able to exchange letters with people who are not incarcerated and have not recently been released at:
Inmate's Full Name & Inmate ID#
Franklin County Detention Complex
285 T. Kemp Road.
Louisburg, NC 27549
Each envelope must be plain white with the address, return address, and postage only, and it will be checked for contraband.
- Jail (Main): 919-496-2186
- Sheriff: 919-496-2186
How booking works at Franklin County Detention Complex
When someone is arrested, they are taken to Franklin County Detention Complex for booking. This process includes identifying them, deciding on charges, and determining if they will be eligible for bail or held until court.
It's important to stay silent during this process, as any statements made may be used in court. Legal advice should be sought before speaking about the case.
The following steps make up the booking process at Franklin County Detention Complex:
- Verification of personal details.
- Taking mugshots for identification purposes.
- Health assessments and questions about criminal history.
- Possible DNA collection if required.
- Search of the individual.
- Confiscation of personal property.
- Providing a phone call.
For more information on paying an arrestee’s bond, contact Franklin County Detention Complex at 919-496-2186 .
Paying bail for someone in Franklin County
After being arrested and booked into Franklin County Detention Complex in Louisburg, the arrestee's situation will proceed in one of three ways:
1. They may be released without bail and required to attend a court hearing.
2. They may be held in custody until their court date.
3. Bail can be posted for their release; call 919-496-2186 for the exact bail amount.
There are multiple ways to pay bail.
- Cash bonds are paid in full at the jail's bonding window or with the clerk of court, accepted as cash, cashier's check or money order, and many jails let you pay by card at a lobby kiosk or with an online bond vendor for a fee; have the inmate's full name and booking number when you go, and the jail is at 919-496-2186 .
- Licensed bail bond agents in Franklin County can facilitate the process.
- Many courts accept a home or land as collateral for bond, as long as the owner proves clear title and equity at least equal to the bond amount (often twice it) with a deed and a current tax or appraisal value, and the court that set bail approves the pledge.
To get more information on the bail process in Franklin County, North Carolina, visit the Franklin County Detention Complex Bail FAQ.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Franklin County Detention Complex? What is the Schedule?
Franklin County Detention Complex ON-SITE VISITATION SCHEDULE
285 T. Kemp Road
Louisburg, NC 27549
919-496-2186
- You need to plan ahead and coordinate with the person in jail to be on their visitor list.
- You must be on the inmate's visitor list.
- Visits are 20 minutes.
- Inmates are allowed 2 visits per week.
- Visitation schedule subject to change.
- Inmates are allowed one visit per day however the weekly limit is 2 visits.
- A maximum of 2 guests are allowed per inmate. No children under 4 years old.
- Visitors must have a government issued photo ID.
- Dress professionally with non-revealing clothing.
ON SITE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 9:30 AM - 9:30 PM |
| MONDAY | 9:30 AM - 9:30 PM |
| TUESDAY | 9:30 AM - 9:30 PM |
| WEDNESDAY | 9:30 AM - 9:30 PM |
| THURSDAY | 9:30 AM - 9:30 PM |
| FRIDAY | 9:30 AM - 9:30 PM |
| SATURDAY | 9:30 AM - 9:30 PM |
Visiting an Inmate at the Franklin County Detention Complex
Franklin County Detention Complex uses PayTel Connect for visiting an inmate - These are video visits.
It works like this:
- To start a video visit, the inmate will need to send the initial invite for the visit.
- After your inmate sends the invite you will receive a text to your phone notifying you of this request.
- At that point you should set up an account on the website www.paytelconnect.com.
- If you already have an account, you will need to access your account from the website www.paytelconnect.com or Pay Tel Connect™.
- You will then need to agree to the terms of use and accept the iinmate as a contact.
- Lastly, you will nned to send in a picture of your state ID and selfie.
- Once the Franklin County Detention Complex approves your photos, your inmate can send you a request for a visit or you can set up a visit yourself.
Visiting an Inmate at the Franklin County Detention Complex
Franklin County Detention Complex uses PayTel Connect for visiting an inmate with video.
It works like this:
- To start a video visit, the inmate will need to send the initial invite for the visit.
- Then you will receive a text to your phone notifying you of this request.
- Then you should set up an account on the website www.paytelconnect.com.
- The Franklin County Detention Complex requires you upload a copy of your ID and a selfie.
For more information, including dress codes, rules and guidelines, visiting hours and more, check out our Visitation Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Complex’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-496-2186 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Franklin County Detention Complex?
Franklin County Detention Complex uses PayTel Connect for visiting an inmate - These are video visits.
It works like this:
- To start a video visit, the inmate will need to send the initial invite for the visit.
- After your inmate sends the invite you will receive a text to your phone notifying you of this request.
- At that point you should set up an account on the website www.paytelconnect.com.
- If you already have an account, you will need to access your account from the website www.paytelconnect.com or Pay Tel Connect™.
- You will then need to agree to the terms of use and accept the iinmate as a contact.
- Lastly, you will nned to send in a picture of your state ID and selfie.
- Once the Franklin County Detention Complex approves your photos, your inmate can send you a request for a visit or you can set up a visit yourself.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Complex’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-496-2186 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Franklin County Detention Complex?
There are FOUR options for putting money on an inmate's books:
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Franklin County Detention Complex uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the Franklin County Detention Complex first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the payee the jail names (check with the jail first) and put their Inmate ID# in memo section of the Money Order. Never mail cash or a personal check.
Inmate's Full Name & Inmate ID#
Franklin County Detention Complex
285 T. Kemp Road.
Louisburg, NC 27549
Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
How to Deposit Money Online for an Inmate in Franklin County
To deposit money online for an inmate in Franklin County Detention Complex follow these steps:
- Register to open an account, or Sign In to JailATM, the deposit service used for inmates at Franklin County.
- After registering and signing in, select 'Send Money Now'.
- Choose North Carolina, then choose Franklin County Detention Complex
- Type in your inmate's last name or their Inmate ID.
- Select your inmate.
- Input an amount to deposit to your inmate in Franklin County Detention Complex, and then input your payment method.
- NOTE: JailATM's support page lists a deposit limit of $300 a week per inmate and says the limit can be different at each facility.
- If you need to phone JailATM customer support, call 877-810-0914.
For all information, tips and procedures for sending money to an inmate in Franklin County Detention Complex, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Franklin County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Complex’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-496-2186 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Franklin County Detention Complex?
How Do Inmates in Franklin County Detention Complex Make Phone Calls?
To receive phone calls from inmates in Franklin County, or to assist them in making phone calls to other people, follow these steps:
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Register here,
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contact them online, or
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call 800-729-8355 if you want to speak to an agent.
For all the information regarding phone calls with Franklin County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Complex’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-496-2186 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Franklin County Detention Complex, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Complex’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-496-2186 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Franklin County Detention Complex, and what can I purchase?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Complex’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-496-2186 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Franklin County Detention Complex using an Online Messaging Service?
How to Email an Inmate at Franklin County Detention Complex
Using Jail ATM Digital Messaging with an Inmate at Franklin County Detention Complex - Sending and Receiving Messages.
How It Works:
Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.
To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Complex’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-496-2186 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Franklin County Detention Complex have Access to Tablets or Computers?
Franklin County Detention Complex now offers Jail ATM Tablet Rentals to their inmates.
Jail ATM is the same company that handles inmate money deposits and other services. Inmates can use their commissary accounty to order these.
The tablets can be rented on a daily basis and while not directly connected to the internet, the inmates can use them for many activities.
All inmates receive some free time on the tablets each day. Purchasing a Gold Pass allows inmates access to the tablet for an extended period of time without interruption. The current fee for a 24-hour rental is $4.99, however Franklin County Detention Complex may have a monthly rental plan. The tablet should last 5-7 hours on a single charge. An inmate with a Gold Pass, may return the discharged tablet and take another one provided there is still time remaining on the Gold Pass.
Tablet Services:
- Games – Play tested and approved games.
- Radio – Stream approved radio stations.
- Law Library – If your facility has online access to a law library, this can be displayed on the tablet for easy access by the inmates.
- Library – A large listing of books is found in the online library.
- Secure Browser – Sites included are up to the discretion of the facility and include options in categories such as Education, Music, Video, Sports, News, as well as Religious and Spiritual sites. Keyboard function is disabled to prevent unauthorized communication via dialogue or comment fields.
- Email and Messaging – For less than the price of a stamp, inmates can send and receive secure email from friends and family. All messages are archived for future reference and key words may be flagged for investigation.
- Video Calling
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Franklin County Detention Complex’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-496-2186 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Franklin County?
The Franklin County Detention Complex serves the following cities and towns of Franklin County: Centerville, Franklinton, Louisburg, Youngsville, Bunn, Castalia, Gold Sand, Hayesville, Justice and Pilot.


