Harnett County Detention Center

Last updated by Mark Miclette

Search for an Inmate or Active Arrest Warrant in Harnett County

Harnett County Detention Center

The 324-bed Harnett County Detention Center is open 24 hours a day for inmate inquiries at 910-893-0257.

Misdemeanor and felony arrestees from across the county are brought to this jail for booking and processing. Those who are held stay until they are bonded out, released on their own recognizance, or ordered to remain in custody until the resolution of their trial.

Search the roster using the inmate search tool to see if someone is in custody.

Inmates with a sentence of less than one year serve it here, while inmates with a longer sentence are transferred to the North Carolina State Prison System or the Federal Bureau of Prisons.

This page includes how to search the jail roster, directions to the facility, and information on the visitation schedule, inmate accounts, mail, phone calls, voicemail, email and texting, tablet rentals, bail bonds, and commissary.

It helps to have the inmate’s booking number or jail ID ready when sending mail or messages. If it isn’t online, call Harnett County Detention Center at 910-893-0257.

Phone: 910-893-0257

Physical Address:
175 Bain Street
Lillington, NC 27546-0399

Mailing Address (personal mail):
Inmate's Full Name & Inmate ID #
Harnett County Detention Center Inmate
Facility ID # 5090
PO Box 18247
Greensboro, NC 27419

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate ID #
Harnett County Detention Center
P.O. Box 399
175 Bain Street
Lillington, NC 27546

Other Jails and Prisons

How Do You Find Someone in the Harnett County Detention Center?

To search for an inmate in the Harnett County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 910-893-0257 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Harnett County.

Harnett County Detention Center Inmate Search

The Harnett County Detention Center maintains an average of 324 offenders in custody on any given day. The Harnett County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Harnett County law enforcement agencies arrest and detain approximately 6,480 offenders.

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About the Harnett County Detention Center

The 324-bed Harnett County Detention Center is a wing of the 106,562 square foot Hartnett County Law Enforcement Center that also houses the Sheriff's Department and the County Court Magistrate's Office. It has a rated capacity of 324 beds. It was built in 2009 for a cost of $21.5 million, close to one-fifth of what it could be built for in 2024. In addition to the cells and dorms, the jail has a full kitchen; large enough to feed 500+ inmates, a medical clinic, laundry facilities, a booking area, inmate release section,  and administrative offices. The detention center has mesh covered recreation yards for inmates to get at least one hour of rec per day.

The Harnett County Detention Center has seven housing pods: three of which are direct supervision medium security pods for male inmates; one direct supervision miminum security pod for males; two indirect supervision maximum security pods for male inmates; one indirect supervision minimum and a maximum security pod for female inmates. All pods have video visitation booths, although inmates are now using tablets for messaging and visits as well.

The detention center was designed to give natural light from escape proof windows built into the walls, and all the plumbing and electrical can be accessed behind the walls in the areas where inmate live and congregate.

A master control center is staffed 24 hours a day and functions as the nerve center of the facility. It controls all electrical, door locks, water and the movement of staff and inmates.

The Harnett County Detention Center is located at 175 Bain Street in Lillington, NC 27546, a town located inside the Raleigh-Durham Statistical Area. The detention center is in the center of town right behind the county courthouse, at the end of Bain Street.

You can call the detention center 24 hours a day at 910-893-0257 for information about an inmate or any of the services that inmates have. You can also leave a message if it is an emergency, such as a death in the family. Otherwise you have to communicate by phone, video visit, text or mail. You can look up inmates who are confined in the Harnett County Detention Center online by viewing the Jail Roster Current Confinements. The daily listing has mugshots, home addresses, ages, criminal charges and court docket numbers.  The Sheriff also puts out a 24 hour arrest report with the same information on each of new offenders arrested.

Mail can be received every day and is processed and passed to the inmates quickly, however the jail uses a digital service to avoid contraband entering the facility. The original letter will be scanned and then destroyed. Make note that the address you mail to is not the jail.

Inmate's Full Name & Inmate ID #
Harnett County Detention Center Inmate
Facility ID # 5090
PO Box 18247
Greensboro, NC 27419

Friends and family of inmates in the Harnett County Detention Center can arrange to visit inmates by video, both at the jail and remotely from home. Friends and family can also communicate using an online text/email system, send them money and buy them commissary online, and set up a phone account that allows the inmates to call them during the day and evening seven days a week.

All the information on these inmate services can be found in the sections below.  If you still have questions, you can phone the jail 24 hours a day by calling 910-893-0257.

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Recent Bookings & Arrests

How is booking conducted at Harnett County Detention Center?

After an arrest, individuals are transported to Harnett County Detention Center for the booking process. This procedure ensures the person’s identity, assesses charges, and determines if they will be released, eligible for bail, or detained until court.

Remaining silent during this process is vital. Anything said could be used as evidence, so it’s wise to wait for an attorney before speaking about the arrest.

Here’s a breakdown of the booking steps at Harnett County Detention Center:

  • Verifying identification information.
  • Capturing mugshots for record-keeping.
  • Health assessments and questions about criminal history.
  • Possible DNA collection.
  • Physical search for contraband or weapons.
  • Securing personal belongings.
  • Granting a free phone call.

For questions about an arrestee’s bond, call the facility at 910-893-0257.

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Directions / Map to the Harnett County Detention Center
Inmate Bail and Bonding

How to post bail for someone arrested in Harnett County

When an individual is arrested and booked at Harnett County Detention Center in Lillington, the outcomes include:

1. Release without bail, under the condition they appear for their court date.
2. Remain in custody until the court appearance.
3. Post a bail or bond for release. Contact 910-893-0257 for specific bail amounts.

Bail payments can be made in different ways.

  • Cash bonds must be paid in full, either at the jail's bonding window or with the clerk of court, and are accepted as cash, cashier's check or money order; many jails also process cards through a lobby kiosk or online vendor for a fee, so bring the inmate's full name and booking number, and phone the jail at 910-893-0257 if needed.
  • You can work with a licensed bail bondsman in Harnett County.
  • Many courts allow a property bond, letting an owner put up land or a home after proving clear title and equity of at least the bond (often double) through a deed and a recent tax or appraisal value, with approval from the court that set bail.

For further information on posting bail in Harnett County, North Carolina, visit the Harnett County Detention Center Bail Information Page.

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Inmate Visitation

How Do You Visit an Inmate in the Harnett County Detention Center? What is the Schedule?

Harnett County Detention Center Inmate Visitation Schedule

175 Bain Street
Lillington, NC 27546-0399
910-893-0257

  • First, you must register an account with iwebvisit, then add Harnett County Detention Center, then your inmate.
  • Second, you can choose a time to visit.
  • NOTE: EACH INMATE HAS SPECIFIC TIMES THAT THEY CAN HAVE VISITS. When you go to schedule you will be given the times for your inmate. The times outlined below are the times that any visitation is allowed.
  • Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
  • All visits must be scheduled 24 hours prior to the appointment or up to 2 weeks in advance.
  • CHECK-IN: 10 minutes prior to scheduled visit.
  • Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
  • Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
  • If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.
  • Visits are 15 minutes and cost $4.50.

ON-SITE VISITATION SCHEDULE

DAY TIME
SUNDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
MONDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
TUESDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
WEDNESDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
THURSDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
FRIDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
SATURDAY 1:30PM - 3:30PM
7:00PM - 11:45PM


REMOTE VISITATION SCHEDULE

DAY TIMES
SUNDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
MONDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
TUESDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
WEDNESDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
THURSDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
FRIDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
SATURDAY 1:30PM - 3:30PM
7:00PM - 11:45PM

Harnett County Detention Center uses iWebVisit for Inmate Video Visitation. 

  • All visits are by appointment and first-come, first-serve.
  • If you are using a desktop or laptop computer, the iWebVisit platform can be used with all operating systems.
  • If you are using a tablet computer or mobile cellular device, the iWebVisit platform works with the Android operating system.
  • The iWebVisit system may NOT support the iPhone or iPad, however an Apple MAC Book laptop is supported. The app for iPhones/iPads is coming soon so please check back regularly on their website or in the App Store.

NOTE: For the best quality video experience, please ensure that you have the latest updates available for both your operating system and Google Chrome Browser.
How much does iWebVisit Cost?
The cost for a 15-20 minute visit varies.
It can be as low as $3.00 in some facilities, or as high as $8.00. Prices may change with no notice.
Check the pricing for Harnett County Detention Center here.
How do I pay for iWebVisit?
You can pay for an iWebVisit with a major credit or debit card.
You can also use a pre-paid money card, as long as you register it with your personal information prior to using it on this platform.
How does iWebVisit video visitation work?
1. Create a free account.
2. “Choose A Facility” and then select the facility you want to visit with. Whatever facility you choose will become your “Default” facility each time you log in.
3. Click “Schedule a Visit” and enter the inmate name and inmate number. Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
After your visit payment is processed, you may begin visiting at your scheduled time. 
Tutorial - Visual Instructions here.
The next time you return, just sign in to your account and you are ready to schedule new visits.
Can I use iWebVisit from the jail lobby if I don’t have a computer?
No. You can only use these video visitation services from your own computer or device.
How does the Inmate Know I am Logged in and Ready to Visit?
Visits are first come, first serve and an appointment must be made by you.
Your inmate will be notified of the date of your video visit once you secure a time.
How do you get refunds?
Go here for refunds.
How often can you visit?
The number of times you can visit each week is a policy determined by this jail, typically twice a week, although visitation frequency is subject to change based on security circumstances . 
Who do you contact if you are having any problems?
iWebVisit support is available 7 Days a week during normal visitation hours: (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)
LIVE CHAT: You can use LIVE CHAT on iWebVisits Website. The Chat Box is at the bottom right corner of your screen.
EMAIL: You can email any questions you may have to: support@iwebvisit.com
TELEPHONE: 775-434-8748. During peak times, you may need to get a call back.
What are the Rules for using iWebVisit at Harnett County Detention Center
All Remote Visitation sessions are reserved in advance, prepaid, and non-refundable.
All visitors are responsible for having working equipment and a strong internet connection. 
Unsuccessful visits due to your own equipment, browser, and internet issues cannot be credited.
If a visit is cancelled for any reason at least 24 hours in advance of the visit, you will automatically receive a prepaid code for future use. This code will be sent to your email.
If a visit is not cancelled at least 24 hours in advance you will NOT receive a prepaid code for future use.
After a visit is scheduled, the time of the visit cannot be changed.
If you miss a visit for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you schedule a “Same-Day” visit and cancel or miss it for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you are an attorney or clergy and want to schedule a ‘confidential visit’, you need to email pictures of your state-issued identification (and bar card for lawyers) to be granted confidential status. Please follow these directions.
**
If you experience any technical difficulties with your device, please contact iWebVisit at 775-434-8748 before, or during your visit. If you are using your mobile device for the visit, click on “hang up” and call them while your visit is happening.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Harnett County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-893-0257 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Harnett County Detention Center?

Harnett County Detention Center Inmate Visitation Schedule

175 Bain Street
Lillington, NC 27546-0399
910-893-0257

  • First, you must register an account with iwebvisit, then add Harnett County Detention Center, then your inmate.
  • Second, you can choose a time to visit.
  • NOTE: EACH INMATE HAS SPECIFIC TIMES THAT THEY CAN HAVE VISITS. When you go to schedule you will be given the times for your inmate. The times outlined below are the times that any visitation is allowed.
  • Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
  • All visits must be scheduled 24 hours prior to the appointment or up to 2 weeks in advance.
  • CHECK-IN: 10 minutes prior to scheduled visit.
  • Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
  • Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
  • If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.
  • Visits are 15 minutes and cost $4.50.

ON-SITE VISITATION SCHEDULE

DAY TIME
SUNDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
MONDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
TUESDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
WEDNESDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
THURSDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
FRIDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
SATURDAY 1:30PM - 3:30PM
7:00PM - 11:45PM


REMOTE VISITATION SCHEDULE

DAY TIMES
SUNDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
MONDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
TUESDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
WEDNESDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
THURSDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
FRIDAY 1:30PM - 3:30PM
7:00PM - 11:45PM
SATURDAY 1:30PM - 3:30PM
7:00PM - 11:45PM

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Harnett County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-893-0257 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Harnett County Detention Center?

How to Deposit Money Online for an inmate in Harnett County Detention Center

Harnett County Detention Center uses McDaniel Supply Company for their inmate commissary. 

McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will send the money to your inmate at Harnett County Detention Center.

JailPackStore has a very cumbersome website that requires you to: 

1. register,
2. add a credit or debit card, and then
3. locate your inmate, before you can even deposit funds.

Maximum Deposit -  $300

Fee to Deposit Money using a credit or debit card - 

  • $3.95 to deposit $10.00 - 25.00
  • $6.95 to deposit $25.01 - 100.00
  • $8.95 to deposit $100.01 - 200.00
  • $10.95 to deposit $200.01 to 300.00

Any money that you deposit and don't immediately send will be held as a credit on your account for future disbursement or spend.

For full instructions on how to deposit money to your inmate online, what the fees are, and how to save money doing it this way, check out our inmate money page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Harnett County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-893-0257 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Harnett County Detention Center?

How Do Inmates in Harnett County Detention Center Make Phone Calls?

To receive phone calls from inmates in Harnett County, or to assist them in making phone calls to other people, follow these steps:

For all the information regarding phone calls with Harnett County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Harnett County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-893-0257 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Harnett County Detention Center, and what can I send them?

Harnett County Detention Center Inmate Mail Guidelines

Postcards
Check the Harnett County Detention Center's mail rules before sending postcards or books. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Harnett County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID #
Harnett County Detention Center Inmate
Facility ID # 5090
PO Box 18247
Greensboro, NC 27419



Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID #
Harnett County Detention Center
P.O. Box 399
175 Bain Street
Lillington, NC 27546



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
Check the Harnett County Detention Center's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Harnett County Detention Center standards will be disposed of.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID #
Harnett County Detention Center
P.O. Box 399
175 Bain Street
Lillington, NC 27546

Harnett County Detention Center Inmate Mail Guidelines

Postcards
Check the Harnett County Detention Center's mail rules before sending postcards or books.

Envelopes
The Harnett County Detention Center also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID #
Harnett County Detention Center Inmate
Facility ID # 5090
PO Box 18247
Greensboro, NC 27419



Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID #
Harnett County Detention Center
P.O. Box 399
175 Bain Street
Lillington, NC 27546



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
Check the Harnett County Detention Center's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Harnett County Detention Center standards will be disposed of.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID #
Harnett County Detention Center
P.O. Box 399
175 Bain Street
Lillington, NC 27546

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Harnett County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-893-0257 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Harnett County Detention Center, and what can I purchase?

Harnett County Detention Center uses McDaniel Supply Company for their inmate commissary. 

McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will ship your order directly to your inmate at Harnett County Detention Center.

JailPackStore has a very cumbersome website that requires you to:  1. register, 2. add a credit or debit card, and then 3. locate your inmate, before you can even see their commissary products, prices, additional fees, etc. 

Here are the basic details of what they sell and their fees:

Commissary products that you can purchase -

Candy, Chips, Meats, Seafood, Writing supplies, Hygeneine Kits, Underwear. These are all in various pre-defined packs ranging in price from $11.00-$27.00. The shipping fee is an additional $4.95.

Maximum Deposit -

$300

Fee to Deposit Money using a credit or debit card - 

$3.95 to deposit $10.00 - 25.00

$6.95 to deposit $25.01 - 100.00

$8.95 to deposit $100.01 - 200.00

$10.95 to deposit $200.01 to 300.00

Any money that you deposit and don't immediately spend will be held as a credit on your account for future purchases.

JailPackStore is the Harnett County Detention Center's outside vendor for Commissary Items. They have a very good mix or Chips, Snacks, Candy, Meat, Seafood, Hygeine products, Letter writing materials and Underwear items for sale on their website.

Here is a sample of what you can purchase for your inmate:

SNACKS

$19.75 + $4.95 shipping + $6.95 fee to add money = Total cost to you before tax $31.65

MAC'S Pack Caramel Corn 6oz - 1
Bud's Best Butterfinger Cookie 6oz - 1
Chex Mix - Cheddar 1.75oz - 1
Combos Buffalo Blue Cheese - 7oz -1
Creme Cookies 13oz - 1
White Cheddar Cheez-its 1.5oz - 2
Kar's Honey Roasted Peanuts 3.5oz - 1
Kar's Sweet and Salty Mix 2oz - 1
Snyder's Jalapeno Pretzel Pieces 2.25oz - 1

LETTER WRITING MATERIALS

$15.00 + $4.95 shipping + $3.95 fee to add money = Total cost to you before taxes $23.90

Stamped Envelopes - 8
Glue Top Writing Pad 8.5x11 - 1
Friendship Greeting Cards w/Stamps – 2

HYGEINE ITEMS

$26.50 + $4.95 shipping + $6.95 fee to add money = Total cost to you before taxes $38.40

Degree Extreme Blast Deodorant - 1.7oz - 1
Colgate w/Baking Soda Toothpaste - 6.4oz - 1
Dove Sensitive Skin Soap - 4oz- 2
Suave Advanced Therapy Lotion - 10oz - 1
Garnier Shampoo - 13oz - 1
Axe Body Wash 16oz – 1

If you don't have a bank card and want to see if they will accept a money order for payment call JailPackStore at 800-822-9388. Their hours are Monday - Friday: 8 AM - 5 PM.
They are closed Saturday and Sunday.

How to Send a Carepack Commissary Package Directly to an Inmate in Harnett County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Harnett County Detention Center follow these steps:

  • Harnett County Detention Center uses McDaniel Supply Company for their inmate commissary.
  • McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will ship your order directly to your inmate at Harnett County Detention Center.
  • JailPackStore has a very cumbersome website that requires you to:  1. register, 2. add a credit or debit card, and then 3. locate your inmate in Harnett County before you can even see their commissary products, prices, additional fees, etc. 

NOTE: There will also be a limit on how much product you can send your inmate in Harnett County at any one time.

For all information, tips and a list and photos of available items for shipping Commissary packages to an inmate in Harnett County Detention Center check out our Commissary Instructions Page for Harnett County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Harnett County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-893-0257 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Harnett County Detention Center using an Online Messaging Service?

inteleMESSAGE by Pay Tel is a service in which Harnett County inmates can use tablets to send messages to any friend or family member that has set up an on-line prepaid or direct bill account with Pay Tel. 

How inteleMESSAGE Works

  1. The Harnett County Detention Center inmate must contact you first in order to activate messaging for your account.
  2. Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  3. When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Harnett County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.
  4. An on-line prepaid or direct bill account is required to use messaging. 
  5. You must visit the Pay Tel website, login to your account, and follow the inteleMESSAGE™ link in order to send or check for messages. You will not be notified of messages by any other method.
  6. All messages are subject to monitoring and review and should never be used for privileged attorney-inmate communications.
  7. If a message is rejected for any reason, the sender’s account will be automatically credited for the cost of the message.
  8. Free messages which are rejected will not be refunded or restored.

Cost to send messages

  1. The sender of the message is charged $.50 per message. Rates are subject to change.
  2. For friends and family outside of a facility, this amount is deducted from the prepaid account balance or charged to your direct bill account.
  3. For inmates, the amount is charged to the inmate and deducted from the inmate’s debit account.
  4. There is no charge to read a message that was sent to you.

Paytel App Download

Check to see if Tablets are Available in Harnett County Detention Center for rent to your inmate. Tablets can be used for phone calls, messaging, education, and entertainment.

How to Send a Secure Email Message to an Inmate in Harnett County

To send a secure email message to an inmate in Harnett County Detention Center follow these steps:

How inteleMESSAGE Works

  • The Harnett County Detention Center inmate must contact you first in order to activate messaging for your account.
  • Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  • When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Harnett County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Harnett County Detention Center check out our Secure Messaging Guide for Harnett County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Harnett County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-893-0257 for further assistance.

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Inmate Tablets

Do Inmates in the Harnett County Detention Center have Access to Tablets or Computers?

Paytel Tablets can be rented by inmates housed in the Harnett County Detention Center for a small monthly fee.  


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications
  • Entertainment (movies, games, television, music)
  • Harnett County Detention Center information (rules, guidelines, visitation schedules, etc.)
  • Legal research
  • Medical requests
  • Programs (anger management, drug recovery, job skills, parenting, etc.)

Contact Paytel online, or call the Harnett County Detention Center directly at 910-893-0257 to rent a tablet for your inmate.


If you want download the Paytel App, click the image below:

Tablets Rentals Offer Great Solutions for Inmates at the Harnett County Detention Center

How can you rent a tablet for an inmate in Harnett County? Read the following:


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications and Entertainment
  • Legal Research
  • and much more!

Contact Paytel online, or call the Harnett County Detention Center directly at 910-893-0257 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Harnett County Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Harnett County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-893-0257 for further assistance.

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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Harnett County?

Harnett Moore Cumberland Chatham Lee Sampson Johnston Wake
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