Mecklenburg Juvenile Detention Center COVID-19 Coronavirus Visitation Policy

Mecklenburg Juvenile Detention Center

Address:
5235 Spector Drive
Charlotte, NC 28269

Phone:

980-314-5500

New Visitation Policies in Mecklenburg Juvenile Detention Center Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Mecklenburg Juvenile Detention Center in Charlotte, North Carolina, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 980-314-5500 for updates.

Video Visitation at Mecklenburg Juvenile Detention Center

At-home and onsite video visitation guidelines for Mecklenburg Juvenile Detention Center, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 980-314-5500 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Mecklenburg County, the state of North Carolina and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Mecklenburg Juvenile Detention Center Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

How to Arrange Video Visitation with Mecklenburg Juvenile Detention Center Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Mecklenburg Juvenile Detention Center
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Mecklenburg Juvenile Detention Center, check out our Visit Inmate Page.


 

How Do You Communicate with an Inmate in the Mecklenburg Juvenile Detention Center by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Mecklenburg Juvenile Detention Center, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Mecklenburg Juvenile Detention Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

How to Deposit Money into an Inmate's Account in Mecklenburg Juvenile Detention Center

To deposit money into the account of an inmate in Mecklenburg County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select North Carolina.
  • Select Mecklenburg Juvenile Detention Center
  • Enter the Inmate ID of your inmate.  This can be found by calling 980-314-5500 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Mecklenburg Juvenile Detention Center.  To do this you need the Inmate's ID Number and the Facility Locator Number for Mecklenburg County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Mecklenburg County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Mecklenburg Juvenile Detention Center follow these steps:

  • Register here to create an account with icaregifts for Mecklenburg County.
  • Choose North Carolina, then Mecklenburg Juvenile Detention Center, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Mecklenburg County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in Mecklenburg County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Mecklenburg Juvenile Detention Center, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Mecklenburg County.


 

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