Moore County Detention Center Remote Inmate Video Visits

Moore County Detention Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Moore County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Moore County Detention Center:
Inmate's Full Name & Inmate ID#
Moore County Detention Center
PO Box 159
Carthage, NC 28327

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

How to Send Money to an Inmate in Moore County

To send commissary money to an inmate in Moore County Detention Center follow these steps:

• Register with correctpay by creating an account.
• 
• Select North Carolina, then select Moore County Detention Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.
• You can deposit money four ways:
• Deposit online at correctpay.com.
• Deposit at the VendEngine kiosk in the Moore County Detention Center lobby.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Moore County Detention Center.

How Does an Inmate Make Phone Calls in Moore County Detention Center?

To receive phone calls from an inmate in Moore County follow these instructions:

Moore County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

• Register here, or by phone 800-943-2189
• Choose North Carolina.
• Choose Moore County Detention Center
• Select your Inmate.
• Enter the phone number your Inmate will be calling.
• Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Moore County Detention Center, families can also leave secure voicemails for inmates to listen to.

Fees

• Adding funds to your account - $3.00 
• Cost of phone call of a Prepaid Collect Account - $0.21 per minute
• Cost of an interstate (ex. North Carolina to a different state) phone call NOT Prepaid - $0.25 per minute
• Cost of an intrastate (ex. North Carolina to North Carolina) phone call NOT Prepaid - $0.25 per minute
• Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Moore County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in Moore County

To register and sign up for a remote visitation account with correctpay.com to communicate with your Moore County Detention Center inmate, follow the instructions below:

Moore County Detention Center uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

• Visit from your home computer.
• Visit from the correctpay VendEngine Kiosk in the Moore County Detention Center lobby.
• Visit by using the JailFunds iphone or Android app

Begin the process to schedule a visit:

• Register by creating an account.
• Add a payment method.
• Select North Carolina
• Select Moore County Detention Center
• Select your inmate
• Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Moore County Detention Center, including fees, schedules, how it works and more, check out our Visit Inmate Page.

How to Send a Secure Email or Text Message to an Inmate in Moore County

To send a secure email message and digital photos to an inmate in Moore County Detention Center follow these steps:

• Register with correctpay by creating an account.
• 
• Select North Carolina, then select Moore County Detention Center, and then the inmate you want to send your message to.
• Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
• NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
• Uploading photos to Inmate’s email
  Make sure the file size is less than 5MB.
  Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Moore County Detention Center and send them photos, check out our Secure Messaging Guide for Moore County. 
24/7 Customer Service - 855-836-3364

How to Deposit Money Online for an Inmate in Moore County

To deposit money online for an inmate in Moore County Detention Center follow these steps:

• 
• Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Moore County.
• After registering and signing in, select 'Send Money Now'.
• Choose North Carolina, then choose Moore County Detention Center
• Type in your inmate's last name or their Inmate ID.
• Select your inmate.
• Input an amount to deposit to your inmate in Moore County Detention Center, and then input your payment method. 
• NOTE: There may be a limit on how much money you can send your inmate in Moore County at any one time.
• If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Moore County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Moore County.

How to Send a Carepack Commissary Package Directly to an Inmate in Moore County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Moore County Detention Center follow these steps:

• Select North Carolina, then select Moore County Detention Center, and then select the 'Send a Package Order' option.
• Register and create an account with My Care Pack, also known as Access Securepak, for Moore County.
• 
• Choose the inmate and the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Moore County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Moore County Detention Center check out our Commissary Instructions Page for Moore County.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].