Geauga County Jail Remote Inmate Video Visits

Geauga County Jail

Address:
12450 Merritt Road
Chardon, OH 44024

Phone:

440-279-2009 ext. 3

Remote Visitation with an Inmate - Instructions

Geauga County Jail uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

  1. Make sure you have a device a speaker, a camera and a connection to the internet.
  2. Register with Inmate Sales.
  3. Find Geauga County Jail
  4. Select 'New Purchase'
  5. Choose this facility and a product ('Remote' or 'Onsite' Visit)
  6. Enter your personal information and purchase minutes.
  7. Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

Geauga County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
12450 Merritt Road
Chardon, OH 44024
440-279-2009 ext. 3

  • On-site Visits are free
  • A maximum of 2 guests are allowed per an On-site video session. A 3rd guest is allowed if it is a child and no more than 6 years old.
  • All visits must be made at least 12 hours in advance online with Inmate Sales or by calling them at 877-998-5678.
  • The registering visitor must be at least 18 years of age and provide a valid, government issued photo identification during the initial registration process.
  • Visitors under the age of 18 must have a parent or guardian present during the video visit.
  • Each visit is for 25 minutes.
  • Each inmate is allowed 1 visits per day, and only 2 visits per week onsite at the facility.
  • Inmates may have one remote visit per day.
  • Visitors and inmates are responsible for being present at the start of the scheduled video visit.
  • Visitors and inmates signing in late will only receive the balance of the remaining time for the scheduled video visit.
DAY TIME
SUNDAY 9:00 am - 10:00 pm
MONDAY 9:00 am - 10:00 pm
TUESDAY 9:00 am - 10:00 pm
WEDNESDAY 9:00 am - 10:00 pm
THURSDAY 9:00 am - 10:00 pm
FRIDAY 9:00 am - 10:00 pm
SATURDAY 9:00 am - 10:00 pm

Geauga County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

  • Remote Visits cost approximately $0.20 per minute for 25 minute visit. 
  • Remote visitation is allowed 1 per day and 7 per week at $0.20 per minute.
  • All visits must be scheduled at least 12 hours in advance.
DAY TIME
SUNDAY 9:00 am - 10:00 pm
MONDAY 9:00 am - 10:00 pm
TUESDAY 9:00 am - 10:00 pm
WEDNESDAY 9:00 am - 10:00 pm
THURSDAY 9:00 am - 10:00 pm
FRIDAY 9:00 am - 10:00 pm
SATURDAY 9:00 am - 10:00 pm

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Geauga County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Geauga County Jail now offers Inmate Sales Tablets to their inmates.


Inmate Sales also handles inmate phone systems, video visitations, email and texting (they call it chirping) and digital letters.

The tablets can be rented on a monthly basis (or are given to the inmate use for a limited time) and while not directly connected to the internet, the inmates can use them for the following activities:

Here's how it works:

  • Register here.  It is recommended you use Chrome or Firefox.
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

iphone app download

Google Play download


 

How to Send a Carepack Commissary Package Directly to an Inmate in Geauga County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Geauga County Jail follow these steps:

  • Go to JailATM, choose Ohio, then choose Geauga County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Geauga County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Geauga County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Geauga County Jail check out our Commissary Instructions Page for Geauga County.


 

How an Inmate Makes a Phone Call to You or Others from Geauga County Jail

To set up a phone account so that your inmate can call you from Geauga County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Geauga County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Secure Email Message to an Inmate in Geauga County

To send a secure email message to an inmate in Geauga County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Geauga County, by creating an account.
  • Select Ohio, then select Geauga County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Geauga County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Geauga County Jail check out our Secure Messaging Guide for Geauga County.


 

How Do Inmates in Geauga County Jail Make Phone Calls?

To receive phone calls from inmates in Geauga County, or to assist them in making phone calls to other people, follow these steps:

  • Geauga County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Geauga County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Geauga County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Geauga County Jail?

Other than 'at the jail' visits between you and your inmate at Geauga County Jail, which is explained and outlined in detail on our Visit Inmate Page, Geauga County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Geauga County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Geauga County Jail
  • Select 'New Purchase'
  • Choose Geauga County Jail and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Geauga County, can be found on our Visit Inmate Page.

Geauga County Jail Phone: 440-279-2009 ext. 3


 

How to Deposit Money Online for an Inmate in Geauga County

To deposit money online for an inmate in Geauga County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Geauga County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Ohio, then choose Geauga County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Geauga County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Geauga County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Geauga County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Geauga County.


 

Photos of this facility
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