Lorain County Jail Remote Inmate Video Visits

Lorain County Jail

Address:
9896 Murray Ridge Road
Elyria, OH 44035

Phone:

440-329-3770

Lorain County Jail - Remote Video Visitation with your Inmate

Lorain County Jail uses IC Solutions for their Remote Video Visitation services.



In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
  • Select your Inmate.
  • Fund your account using either a Visa, Mastercard credit or debit card.
  • Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Lorain County Jail can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Lorain County Jail off-site (remote) INMATE VIDEO VISITATION SCHEDULE

  • Vistors must register online with IC Solutions 24 hours in advance, but no more than 2 weeks in advance.
  • Visitors can register online or at the Jail Lobby Kiosk.
  • Visits will last twenty-five (25) minutes.
  • General Population Inmates may only receive 1 Onsite Video Visit per week and 1 Offsite Video Visit per week.
  • Visitors may not visit more than five (5) times during a week.
  • Trustee Inmates may have 3 Onsite Video Visits and 3 Offsite Video Visits per week.
  • The visitation week will be from Sunday – Saturday.  For example if you received a visit on Wednesday you will not be eligible for another visit until the following Sunday
  • Visitors should arrive on station 10 – 15 Minutes prior to the start of their visit.
  • The visitor or inmate can be up to fifteen (15) minutes late before it is marked as a missed visit.
  • A missed visit counts towards the inmate’s weekly visit (except for things such as facility emergencies, unscheduled court, inmate medical appointments).
  • Offsite Video Visits are at a cost of $15.00 for 25 minutes.
DAY TIMES
SUNDAY 8:30AM - 8:55PM
MONDAY 8:30AM - 8:55PM
TUESDAY 8:30AM - 8:55PM
WEDNESDAY 8:30AM - 8:55PM
THURSDAY 8:30AM - 8:55PM
FRIDAY 8:30AM - 8:55PM
SATURDAY 8:30AM - 8:55PM

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Lorain County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

  • All visits must be scheduled at least twenty-four (24) hours prior or up to two (2) weeks in advance.
  • Visitors 18 years of age and older must register and possess a valid picture I.D. (driver’s license, State or Military I.D.).  All visitors under the age of 18 must be accompanied by their legal guardian.  The legal guardian must possess a copy of the child’s birth certificate or guardianship paperwork.
  • All visitors must be registered in the system before they will be permitted to visit.
  • Visits will last twenty-five (25) minutes.
  • Each inmate will receive one (1) visit per week.
  • Visitors may not visit more than five (5) times during a week.
  • Visitors should arrive on station 10 – 15 Minutes prior to the start of their visit.
  • The visitor or inmate can be up to fifteen (15) minutes late before it is marked as a missed visit.
  • A missed visit counts towards the inmate’s weekly visit (except for things such as facility emergencies, unscheduled court, inmate medical appointments).
  • Staff can deny, change, or cancel a visit if any rule violation occurs.
  • Any visitor who has formerly been incarcerated in this facility less than six (6) months ago will not be permitted to visit.
  • Trustees will receive three (3) twenty-five (25) minute visits per week.
  • The visitation week will be from Sunday – Saturday.  For example if you received a visit on Wednesday you will not be eligible for another visit until the following Sunday.
  • It is your responsibility to notify your visitor of any change of classification status.
  • Only two (2) visitors will be permitted to visit at one time.
  • Visitors or inmates are not permitted to switch with another person during visitation.  
  • Visitors and inmates must remain seated at all times during the visit.
  • Visitors will not be permitted to visit if they are under the influence of alcohol or drugs.
  • No cell phone use is permitted during visitation.
  • Appropriate dress is required at all times:  Clothing displaying gang-related symbols, themes or colors is prohibited.  Clothing displaying vulgar objectionable language or images is prohibited.  Skin tight, form fitting clothing; see through clothing, tank tops, skirts or dresses above the knee are not permitted.  No hats or hoods are permitted to be worn in the lobby area.
  • Disruptive Behavior:  Any inmate or visitor whose behavior is disruptive during a visit or failure to follow the above guidelines could result in the termination of the visiting session or permanent visiting restrictions. 
  • Visit Cancellation:  Visitation may be cancelled or altered due to operational needs or facility safety and security.

Lorain County Bail Bond Information

Because Lorain County and Ohio can change their bail bond procedures, it is always best to call either the Lorain County Jail at 440-329-3770, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Lorain County Jail or the Lorain County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

Lorain County Jail may now offer IC Solutions Tablet Rentals to their inmates.



  
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

  • Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
  • eMessaging - Communicate via a text based message or picture. Fee based system.
  • Education - Free educational platform and course catalog that provides thousands of educational resources.
  • Self Help -Inmates have daily access to mental health and addiction recovery programming.
  • Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
  • Law Library -  Legal research with up-to-date case information.
  • eBooks - Thousands of available titles.
  • Religion - Religious resources for spiritual guidance.
  • Games - Inmates can play their favorite games. Available through monthly subscriptions
  • Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

  • Register here.  It is recommended you use Chrome or Firefox.
  • Pay for the subscription.
  • You get charged the 1st of each month. 
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your inmate will recieve their tablet in 3-5 business days, after you pay.

For more information about IC Solutions and theiur tablet program, including availability, price, benefits and more, check out our Inmate Tablet page.


 

Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Lorain County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon. Due to drug smuggling, not all inmates are even allowed to receive mail in envelopes, as only certain types of postcards are allowed.

For complete information on mail policies and addresses, check out our Inmate Mail page.


 

How to Send Money to an Inmate in Lorain County

To send commissary money to an inmate in Lorain County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Ohio, then select Lorain County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Lorain County Jail.


 

How Do Inmates in Lorain County Jail Make Phone Calls?

To receive phone calls from inmates in Lorain County, or to assist them in making phone calls to other people, follow these steps:

  • Lorain County Jail uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Lorain County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Lorain County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Lorain County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to visit an inmate in Lorain County Ohio using Video Visitation or visiting an inmate at the jail

To visit an inmate in Lorain County follow these steps:

  • In addition to visiting inmates at the jail, Lorain County Jail uses a video visitation service called IC Solutions.
  • In order to visit with your inmate online or at the Lorain County Jail Video Kiosk, you must first register with IC Solutions.
  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Lorain County Jail.
  • Then select your Lorain County Inmate.
  • Then fund your account using either a Visa, Mastercard credit or debit card.
  • Lastly, schedule a visit.
  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Lorain County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Lorain County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Lorain County Jail follow these steps:

  • Select Ohio, then select Lorain County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Lorain County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Lorain County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Lorain County Jail check out our Commissary Instructions Page for Lorain County.


 

Photos of this facility
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