Putnam County Adult Detention Facility
Putnam County Adult Detention Facility
Physical Address
1035 Heritage TrailOttawa, OH 45875
Jail Phone Number
419-523-3407Putnam County Inmate Search: Who Is Held on Heritage Trail and What to Do Next
Whether a village officer, a deputy or a state trooper makes the arrest, any adult taken into custody in Putnam County ends up at the Putnam County Adult Detention Facility, 1035 Heritage Trail, Ottawa, OH 45875. The Sheriff's Office runs this single lockup, with separate units for men, women and work release. Read on for searching, bail, lawyers, visits, mail, mugshots and court steps.
Begin with the Sheriff's official inmate search. Type a first and last name into it. Pick the entry that matches. It tells you whether the Sheriff has the person right now, and where. Fresh bookings sometimes lag behind, so repeat the search later in the day or phone the jail.
The quickest answers come from jail staff at 419-523-3407. Before you dial, write down the legal name and birthday. Questions to cover: the charges, the bond amount and the court date. Then use our bail guide to plan a bond payment, and our court guide to follow the case.
Read inmate search answers
1. Steps for running a Putnam County custody search by name
On its website, the Sheriff points families toward a statewide custody lookup, which Ohio runs through its VINE system. Work through it like this:
- Bring up the Sheriff's custody lookup on a phone, tablet or laptop.
- If a state menu pops up, choose Ohio.
- Put the surname in first and the first name second, spelled exactly as on a photo ID.
- Scan every result. Age, location and other details help you spot the right one.
- Click that record. It lists custody status plus the facility where the person is held.
Online results can trail behind real life. Before driving to Heritage Trail, ring the jail at 419-523-3407 so staff can confirm.
↑ Back to the question list2. The lookup shows nothing. Is the person still inside?
Zero hits can show up even while the person sits in a cell. Here is why:
- Intake is unfinished. Prints, a booking photo and paperwork all come before the record goes live.
- A summons, not a cell. Plenty of minor offenses are handled with a summons to appear, and nobody gets booked.
- Already out. Somebody posted the bond, or the court freed them on recognizance, a written promise to return.
- Moved elsewhere. Another county, ODRC or a federal agency might hold them now.
- Spelling. Search with a maiden surname, a second given name or a nickname such as Liz.
- Age. Anyone younger than 18 goes to youth detention rather than this jail.
Jail staff at 419-523-3407 can check today's bookings for you.
↑ Back to the question list3. Which Heritage Trail unit, or which nearby jail, is holding them?
Every adult booked on a local charge lands at the Adult Detention Facility, 1035 Heritage Trail, Ottawa, OH 45875, 419-523-3407. This county is not part of any regional jail. Housing inside is split by purpose:
- Male felony unit: men charged with or sentenced for felonies.
- Male misdemeanor unit: men facing smaller charges.
- Female unit: every woman held at the jail.
- Work release and inmate workers: people who go out to a job, plus trusties who help run the building.
- Medical and holding: fresh arrivals and anyone needing a closer eye.
- Administrative segregation: people kept apart from the general population for safety or discipline reasons.
Picked up just over the line in Henry or Defiance County? The person might then be at the Corrections Center of Northwest Ohio, 3151 County Road 2425, Stryker, OH 43557, 419-428-3800. Fulton, Lucas and Williams counties share that regional jail too. Other neighbors appear on our Ohio jail directory.
↑ Back to the question list4. Are Putnam County mugshots part of the custody search?
The lookup exists to show custody and location, so treat it as a tool for finding someone, not a gallery of mugshots. If you need a booking photo, the Sheriff's Office handles that at 419-523-3208. Staff weigh each request under Ohio public records rules in R.C. 149.43.
Some private websites copy arrest photos. Ohio forbids anyone who posts them from asking for payment to take one off a site. Breaking that rule is a crime, a misdemeanor of the first degree. The person hurt by it may file a lawsuit seeking at least $10,000 (R.C. 2927.22).
- Immigration photos: send a request through ICE's FOIA portal.
- For people booked by federal agents, mugshots are rarely made public. The U.S. Marshals Service differs here, since it may release one while a fugitive is still on the loose.
5. Getting a VINE notice when custody changes
Once you register, Ohio VINE can keep you posted. The Ohio Attorney General's office oversees it, which tracks custody across Ohio: in county lockups, in state prisons and at Department of Youth Services sites. It can warn you when the person walks out, transfers, escapes or dies.
- Sign up through VINELink, or dial 800-770-0192 day or night.
- Victims of a crime may also contact the Sheriff's Crime Victim Services at 419-523-1111.
Automated notices sometimes come late. Phone the jail at 419-523-3407 before you head out for a pickup.
↑ Back to the question list6. Posting bail on a Putnam County charge: schedule, judge and payment spots
Ohio judges must pick the mildest terms able to bring the defendant to every hearing while keeping the public safe. That rule sits in R.C. 2937.011. Locally it works like this:
- Misdemeanor arrests: Municipal Court rules include a written bail schedule. The Clerk uses it during business hours. After hours, the Sheriff or a deputy may take the scheduled amount.
- Felony arrests: a judge or magistrate decides bail at the first appearance, held in Municipal Court.
- Payment spots: only two places accept bail. One is the courthouse, 245 East Main Street, Ottawa, OH 45875, 419-523-3110. The other is the jail, 1035 Heritage Trail, Ottawa, OH 45875, 419-523-3407. Credit cards work at each, though a card charge may be added.
- Ten percent deposits: pay one tenth now. If all terms are obeyed through the end of the case, 90 percent is handed back. Under the court's local rule, a judge has to sign off on this choice.
- Bondsmen: Ohio licenses surety agents through its Department of Insurance. Their premium must match a state-approved filing. Asking for a vehicle or property title is off limits, as is pitching you on jail or courthouse grounds. Verify an agent at 800-686-1526.
For amounts and step-by-step help, open our bail guide. A short summary of statewide rules sits on our Ohio bail law page.
↑ Back to the question list7. What crime are they accused of, and who has the paperwork?
Booking charges are known at the jail, so phone 419-523-3407 and staff can share them.
Misdemeanor cases, and felonies in their early stage, sit with the Municipal Court. Once indicted by a grand jury, a felony moves up to Common Pleas, and its file passes to the Clerk of Courts. Both offices work out of 245 East Main Street, Ottawa, OH 45875, and one number reaches them: 419-523-3110. Spell out the whole name and include the birth date, which helps the clerk pull the correct file.
Felony charging decisions belong to the Prosecuting Attorney, 336 E. Main St., Suite B, Ottawa, OH 45875, 419-523-3600. Staff there keep weekday hours, 8:30 a.m. to 4:30 p.m.
↑ Back to the question list8. Who defends someone here who has no money for a lawyer?
The request starts in the courtroom. At the very first hearing, the person should tell the judge they can't afford an attorney. A money form follows, covering pay and bills. The judge then decides if they qualify. There may be a modest application fee.
Appointed trial work in this county is handled by the Ohio Public Defender's Northwest Regional Hub, which also covers Allen and Hardin counties. Reach it at 567-242-2788.
The Ohio Public Defender's headquarters is at 250 East Broad Street, Suite 1400, Columbus, OH 43215, 614-466-5394. Hiring a private attorney remains an option at any point.
↑ Back to the question list9. Sunday and Wednesday visits at the Putnam County jail: what to bring
In-person visiting runs on Sundays and Wednesdays. Slots rotate by housing unit, so ask staff at 419-523-3407 which time fits your person. Keep these points in mind:
- Each session is 20 minutes long.
- Two adults can visit together, along with up to two dependent children.
- Children need to be listed in advance on the Visitor Request form.
- Visitors 18 or older must show a state-issued photo ID.
- Purses, bags and cell phones stay in lobby lockers.
- Everyone passes a metal detector and a search.
For broader advice before your first trip, read our visitation guide.
↑ Back to the question list10. Adding funds to an inmate account in Ottawa
A jail account lets a person buy extra food, hygiene items and similar basics. Phone 419-523-3407 and find out which deposit options are open, what fees apply and how much can be added. Know the inmate's legal name before you call.
Our inmate money guide compares the usual ways to send funds. Store items and prices are explained in our commissary page. Never tuck bills or coins into a letter.
↑ Back to the question list11. Calls, tablets and video chats from Heritage Trail
Outgoing calls, their price and any tablet or video service are decided by the jail. Ask staff at 419-523-3407 how families set up a phone account and whether messages or video chats exist.
Expect every call to be monitored and saved. Leave case talk for the attorney. Read our inmate calling guide for rates and setup. For messages, see our jail email and text page.
↑ Back to the question list12. Writing letters to someone held in the county jail
Before sending anything, call 419-523-3407. Get the correct mailing address, how the name should appear on the envelope, and the list of items allowed, like pictures or legal papers.
Put your full return address on a plain envelope, and use the inmate's legal name. Check with staff before adding extras of any kind. General mail tips are in our guide to jail letters.
↑ Back to the question list13. Picking up wallets, keys and clothes left at booking
Wallets, phones and clothing taken during intake stay in jail storage. Before coming to get them, phone 419-523-3407. Ask if the inmate must sign off first, when you can come and what ID staff want to see.
Pickups are made at the jail itself, 1035 Heritage Trail, Ottawa, OH 45875.
↑ Back to the question list14. Medicine, injuries and illness at the Heritage Trail jail
Ring the jail at 419-523-3407 and request the medical staff. Describe the health problem, each medication with its dose, and the doctor's office number.
Urge your loved one to fill out a written request for care inside the jail, since that puts the problem on record. Mention suicide fears or a mental health crisis in your first sentence. Emergencies go to 911.
↑ Back to the question list15. Warrant questions: who serves them and how to settle one
Across the townships, Sheriff's deputies serve warrants. Inside village limits, the local officers serve them. The Sheriff's Office at 419-523-3208 can confirm whether one is active. Give staff the full name and the date the person was born.
For the case behind it, contact the Municipal Court on a misdemeanor or the Clerk of Courts on a felony, both reached at 419-523-3110. Clerks can look up the case for you.
Clearing a warrant starts with legal advice, so speak to an attorney first. After that, call the issuing court. Ask about a surrender plan or a new hearing date. Both clerk offices sit at 245 East Main Street, Ottawa, OH 45875.
↑ Back to the question list16. Hearing times at the Government Center on East Main Street
Local courts all meet in the Putnam County Government Center, 245 East Main Street, Ottawa, OH 45875. Doors are open weekdays from 8:30 a.m. until 4:30 p.m. To find the next hearing, call 419-523-3110 and give a name and birth date.
- Municipal Court: handles traffic cases, every misdemeanor and the opening stage of felonies. Arraignments for jailed defendants begin at 9:00 a.m. Monday through Friday. People appearing in person can come Tuesday or Thursday at 9:00 a.m., or Monday at 1:00 p.m.
- Court of Common Pleas: felony cases once an indictment is returned.
- Columbus Grove Mayor's Court: certain village tickets, at 113 E. Sycamore Street, Columbus Grove, OH 45830, 419-659-2365.
Each stage of a criminal case is walked through on our court guide.
↑ Back to the question list17. Arrested on a federal charge: Toledo court and U.S. Marshals
Federal judges in Toledo, within Ohio's Northern District, take cases from here. The Ashley U.S. Courthouse handles them, at 1716 Spielbusch Avenue, Toledo, OH 43604, 419-213-5500.
- At an early hearing, a federal judge chooses between jail and release on conditions until trial (18 U.S.C. 3142).
- While the case is open, the U.S. Marshals Service keeps custody. Its office is in Suite 313A of that courthouse, 419-376-3094. Marshals staff can name the jail holding the person.
- The Federal Public Defender keeps a Toledo office for people unable to hire counsel, at 617 Adams Street, Toledo, OH 43604, 419-259-7370.
- After a sentence, check the Federal Bureau of Prisons inmate locator.
18. An ICE detainer was placed. What happens now?
Immigration cases at the jail move in a set order:
- The Sheriff's staff get a detainer from immigration agents, written on Form I-247A, that seeks a hold.
- Under 8 CFR 287.7(d), the hold can last up to 48 hours after they would otherwise be released. That window lets agents arrive.
- From there, ICE's Detroit Field Office manages the case: 985 Michigan Avenue, Suite 207, Detroit, MI 48226, 313-771-6601. Its nearest Ohio office is at 675 Brooksedge Boulevard, Westerville, OH 43081, 614-948-4100.
- Look the person up in the ICE Online Detainee Locator by A-number. Lacking that, use the name plus the person's birth country.
These steps rest on federal rules. Questions about any local ICE arrangement go to the Sheriff's Office at 419-523-3208.
↑ Back to the question list19. Tracking a person moved into Ohio's prison system
A prison term moves the person into state custody. Ohio's Department of Rehabilitation and Correction, or ODRC, runs the prisons. Every new state prisoner first passes through a reception center. There the state classifies them and picks a prison. How long someone stays in the county jail first varies, so ask staff at 419-523-3407.
- Run a name through the ODRC offender search for the current location.
- Our Ohio state prisons section explains visiting, calls and mail by facility.
20. A teen was picked up in Putnam County. What comes next?
Children and teens are not housed with adults at the Heritage Trail jail. Youth cases belong to the Probate and Juvenile Court, 245 East Main Street, Ottawa, OH 45875, 419-523-3012.
Usually a parent or guardian takes the teen home. Should the court decide to hold one, the youth stays at a youth detention center in a different county that takes local children. Court staff can name it. The detention hearing has a deadline: 72 hours, cut shorter whenever a regular court day lands inside that window. Juv.R. 7 sets this timing, and so does R.C. 2151.314. If the hearing doesn't happen in time, the teen goes back to a parent.
↑ Back to the question list21. Putnam County police, deputies and troopers: who arrested them?
Several agencies patrol here. Every one of them books adults at the Heritage Trail jail, where staff can say who arrested your person.
- Putnam County Sheriff's Office, 1035 Heritage Trail, Ottawa, OH 45875, 419-523-3208. The same line connects to the county's dispatch center.
- Ottawa Police Department, serving the county seat. To reach an officer, start with the Sheriff's dispatch number listed above.
- Columbus Grove Police Department, covering Columbus Grove and filing some tickets in the village's mayor's court.
- Smaller villages, among them Leipsic, Kalida, Ottoville and Pandora, may employ their own officers. Ask the Sheriff's dispatch which agency patrols that village.
- State troopers from the Ohio State Highway Patrol work the highways and state routes. Use the patrol's post finder to locate the one for this area.
Putnam County bail and bond: the Heritage Trail jail, the court's bail schedule and where to pay
After an arrest in Putnam County, adults are booked into the Putnam County Adult Detention Facility, 1035 Heritage Trail, Ottawa, OH 45875. The Sheriff's Office runs it from that address and answers at 419-523-3208. Misdemeanor bail follows a written court schedule, and it is paid only at the jail or the courthouse at 245 East Main Street. Below we explain bond types, card payments and getting a lawyer.
Start with the VINE custody search: pick Ohio, type the full name and look for a Putnam listing. No result yet? Bookings in Ottawa sometimes lag, so check back in an hour. Our Putnam County Inmate Search page goes further, with charges, recent bookings and help finding a public defender.
Your quickest call goes to the jail at 419-523-3407. Ask whether bail is set and if a deputy can take it now. During weekday office hours, the Clerk of Courts at 419-523-3110 can also accept it under the schedule. To see what the judge does at that first hearing, open our Ottawa court walkthrough.
1. Is my cousin inside the Ottawa jail?
Type her name into Putnam County Inmate Search. A booking that is complete will show the charge and the bail. A person arrested a few minutes ago may take time to show up.
If you need more, call the Sheriff's Office at 419-523-3208 and ask about the Adult Detention Facility.
↑ Back to the question list2. Where is the Putnam County jail?
The Putnam County Adult Detention Facility is at 1035 Heritage Trail, Ottawa, OH 45875. That is also the Sheriff's Office address.
The county holds its own adult prisoners and is not a member of a regional jail.
↑ Back to the question list3. What does the court's written schedule say for a misdemeanor?
When police arrest someone without a summons and the person is not released on a signature, the municipal court's rule sets these amounts: first-degree misdemeanor, $3,000; second degree, $2,000; third degree, $1,500; fourth degree, $1,000. These come from Rule 19 of the court's 2024 local rules.
The rule adds that a ten percent bond can be posted only if a judge approves it.
↑ Back to the question list4. Which charges are left off that schedule?
Felonies are left off, and only a judge sets bail on them. So are offenses of violence such as assault, menacing and stalking, and certain offenses against peace officers.
Certain domestic violence charges are excluded as well, including cases with a protection order in force. In those the person must appear before a judge for bail to be set, and the court weighs the factors in R.C. 2919.251(B). Only a judge can waive that appearance, and a no-contact condition applies.
↑ Back to the question list5. Who can accept bail, and where?
The Clerk may set bail from the schedule during office hours. When the Clerk's office is closed, the Sheriff, a deputy or a police officer holding the person may set and accept it under the schedule. Under the rule, bail is paid only at the courthouse or the county jail.
The Clerk of Courts is at 419-523-3110.
↑ Back to the question list6. What are the court's hours?
The court and the Clerk's office are open Monday through Friday from 8:30 a.m. to 4:30 p.m. at 245 E. Main Street, Ottawa, OH 45875. The court's phone is 419-523-8735.
The county's courts all share the Government Center building.
↑ Back to the question list7. Can I use a credit card?
Yes. Rule 19 says the jail and the Clerk shall accept credit cards for bail payments, and the card company's added percentage may apply.
A person who waives a court appearance on a ticket pays by certified check or money order, in person, by mail or online. That rule is separate from bail.
↑ Back to the question list8. When do the arraignments happen?
The municipal court sets arraignments by weekday. Monday has a 9:00 a.m. jail arraignment and a 1:00 p.m. in-person session. Tuesday and Thursday each have a 9:00 a.m. arraignment, jail and in-person. Wednesday and Friday have a 9:00 a.m. jail-only arraignment.
State law also requires the first bail hearing by the second court day after arrest.
↑ Back to the question list9. How much is the bond on a traffic ticket?
Appendix C of the rules lists bond amounts for common tickets. A driver's seat belt violation is $105, speeding 0 to 10 mph over is $115, 11 to 15 over is $125, 16 to 20 over is $135, and 26 or more over is $175. Driving under suspension, an unclassified misdemeanor, is $225.
A defendant who waives appearance forfeits the bond, and no warrant issues. The charging officer can still require an appearance.
↑ Back to the question list10. What is the difference between a ten percent bond and a cash bond?
A cash bond is the full amount. A ten percent bond is a deposit of one tenth, and ninety percent comes back once every condition is met. In Putnam County the municipal court allows a ten percent bond only with a judge's approval.
Other forms under Ohio law are an unsecured promise, a surety and real estate or securities.
↑ Back to the question list11. How should I treat a bail agent's offer?
Licensed by the Ohio Department of Insurance, agents must charge the approved rate, tell you about any expense fee, and may not require a deed or solicit at the jail or courthouse.
The fee is not refunded, even when charges are dropped.
↑ Back to the question list12. Can I put up land in Putnam County?
Real estate or securities can serve as security under Ohio law. The owner swears to the property, its liens, other bonds and debts, and the court must find the owner financially responsible for at least the bond amount. The Clerk at 419-523-3110 can say how the court handles the paperwork.
↑ Back to the question list13. What happens if the court says no bail?
Bail can be denied for a capital offense with strong proof, or a felony with strong proof when the person poses a substantial risk of serious physical harm to anyone or to the community.
R.C. 2937.222 requires a hearing and clear and convincing proof, and the accused is entitled to counsel and to cross-examine.
↑ Back to the question list14. Where can I get a lawyer if I am poor?
Ask the judge at the arraignment, whether it is held from the jail or in person. The court decides who qualifies and appoints counsel at public cost. The Clerk of Courts at 419-523-3110 can say who takes appointments.
↑ Back to the question list15. What if the arrested person is a teenager?
The Probate/Juvenile Court is at 245 E. Main Street, Ottawa, OH 45875, phone 419-523-3012. Call it to learn the hearing time and where the youth is held. A juvenile record is private and does not appear on the adult search.
↑ Back to the question list16. What if he misses court after posting bond?
A warrant can issue and the court can start forfeiture. A surety is released by surrendering the defendant or asking for a warrant before the date.
Money from a helper cannot go toward the defendant's costs without that person's express approval.
↑ Back to the question list17. Who might try to scam me?
No court or jail asks for gift cards, crypto or a person-to-person app. Confirm the booking on Putnam County Inmate Search, then call 419-523-3208 or 419-523-3110 yourself.
↑ Back to the question list18. Putnam County bail contacts
- Jail: Putnam County Adult Detention Facility, 1035 Heritage Trail, Ottawa, OH 45875; Sheriff's Office 419-523-3208
- Custody lookup: Putnam County Inmate Search
- Municipal Court: 245 E. Main Street, Ottawa, OH 45875; 419-523-8735; Monday to Friday, 8:30 a.m. to 4:30 p.m.
- Clerk of Courts: 419-523-3110
- Probate/Juvenile Court: 245 E. Main Street, Ottawa, OH 45875; 419-523-3012
- Bond help: Putnam County bail and bond pages
Putnam County hours, fees and phone numbers can change, and the judge may set an amount that departs from the court's schedule. Check with the Clerk before paying. This page is a general overview and is not legal advice.
↑ Back to the question listThe Putnam County Sheriff recommends that you might want to use a bail bond agent licensed to do business in Putnam County.
However if you don't want to use a bail bond agent:
- You can always pay a cash bond yourself, or use your home in Putnam County, or in some cases the state of Ohio, but the benefit of using a bail bond agent is that they take responsibility for making sure the inmate shows up for court in Putnam County, and if they don't, then they take the financial responsibility.
- The typical fee for a bond in Ohio is between 10-20% of the bail amount; usually 15% or less. So if an offender has a bail of $10,000.00, their bond will be $1,500.00.
- Pay by cash, cashier's check, money order or credit card at the Putnam County Adult Detention Facility, or the courthouse in Putnam County where the offense took place.
Call 419-523-3407 to find out the exact bond (plus other fees) amount, or look it up online by looking up the information on the Putnam County inmate locator.
Putnam County Adult Detention Facility
INMATE VIDEO VISITATION SCHEDULE
- Each inmate is permitted two (2) visitors and twenty (20) minutes of visitation each Sunday and again on Wednesday.
- A maximum of two (2) visitors and two (2) dependent children may visit during a visitation session.
SUNDAY INMATE VISITATION TIMES
| UNIT | TIME |
| Medical 133/202 |
12:30-1:00PM |
| Work Release Inmate Workers -147 |
1:00-2:30PM |
| Female - 150 | 2:30-4:00PM |
| Administrative Segregation -138 |
5:30-6:00PM |
| Males - 143 Age 24 & younger |
6:00-7:30PM |
| Males - 145 Age 25 & older |
7:30-9:00PM |
WEDNESDAY INMATE VISITATION TIMES
| UNIT | TIME |
| Administrative Segregation -138 |
12:30-1:00PM |
| Males - 143 Age 24 & younger |
1:00-2:30PM |
| Males - 145 Age 25 & older |
2:30-4:00PM |
| Medical 133/202 |
5:30-6:00PM |
| Work Release Inmate Workers -147 |
6:00-7:30PM |
| Female - 150 | 7:30-9:00PM |
CIDNET Video Visitation allows families to conduct live, face-to-face video visits with incarcerated loved ones from home. Using an internet-connected smartphone, tablet, or personal computer equipped with a webcam, visitors connect directly through housing-unit video stations or handheld tablets without traveling to the facility or waiting in jail visitor lobbies.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit customer.cidnet.net or launch the CIDNET app.
- Register your visitor profile and upload a clear photograph of your government-issued ID and a verification photo.
- Wait for email notification confirming institutional visitor approval.
- Ensure your account has sufficient Data Points to cover the duration of the visit.
- Select Video Visitation, select the detention facility, and pick an available calendar time slot.
- Log into the website or mobile app 10 minutes prior to the start time on a device with a functioning camera, microphone, and stable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a schedule notification on their housing unit video kiosk or tablet. At the appointed time, they log in with their PIN and sit before the screen. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: CIDNET Customer Portal | Encartele Corporate
Customer Service Telephone: 1-888-984-1903
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by CIDNET
In addition to Remote Video Visitation, CIDNET provides several other communication channels:
- Data Points (Unified Funding): Purchase the central credits that power video visitation, calling, and messaging.
• Learn more on our website: CIDNET Data Points Guide | • Visit official vendor page: Buy CIDNET Data - Inmate Messaging & Digital Mail: Send electronic text messages and digital photo attachments directly to an inmate's terminal.
• Learn more on our website: CIDNET Messaging Guide | • Visit official vendor page: CIDNET Messaging Portal - Phone PINs & Voice Calling: Fund prepaid telephone calling so your loved one can call your mobile device.
• Learn more on our website: CIDNET Phone Calling Guide | • Visit official vendor page: CIDNET Voice Calling
Putnam County Municipal and Common Pleas Courts in Ottawa
Nearly every criminal case here is heard under one roof, the Government Center at 245 East Main Street, Ottawa, OH 45875. Misdemeanors, traffic cases and the early hearings on every felony go to the Municipal Court. An indicted felony then climbs to Common Pleas, which sits in this same building. Anyone who cannot post bond waits at the Putnam County Adult Detention Facility on Heritage Trail.
To learn if your relative is still in custody, open the statewide VINE lookup and enter their first and last name. Our Putnam Inmates in Custody page names the people held today and covers warrants and property pickup.
Hearing dates come from one desk: the clerk at 419-523-3110. That single number reaches the Municipal Court and Common Pleas alike, so one call usually covers it. Bond already set? The Putnam County bail page covers the schedule, credit cards and where to pay.
1. Local courts in Putnam County (municipal, county and mayor's courts)
Putnam County is a farming county in northwest Ohio with its county seat in Ottawa. The Putnam County Municipal Court, in the Ottawa courthouse, has jurisdiction across the whole county for misdemeanors, OVI and traffic charges and for the early stage of felony cases, and Columbus Grove holds a mayor's court for its own tickets. Felonies are tried in the Putnam County Court of Common Pleas. The elected Putnam County Prosecuting Attorney handles felony and juvenile prosecutions, and adults held after arrest are kept in the Sheriff's Putnam County Jail on Heritage Trail.
- Putnam County Court of Common Pleas, Putnam County Courthouse, 245 E. Main Street, Suite 301, Ottawa, OH 45875, (419) 523-3110
- Putnam County Municipal Court, Putnam County Courthouse, 245 E. Main Street, Ottawa, OH 45875, (419) 523-3110
- Putnam County Probate and Juvenile Court, Putnam County Courthouse, 245 E. Main Street, Ottawa, OH 45875, (419) 523-3012
- Putnam County Prosecuting Attorney, 336 E. Main Street, Suite B, Ottawa, OH 45875, (419) 523-3600
- Putnam County Jail (Putnam County Sheriff's Office), 1035 Heritage Trail, Ottawa, OH 45875, (419) 523-3208
- Public defense: Ohio Public Defender, Northwest Regional Hub trial office (serving Putnam, Allen and Hardin counties), (567) 242-2788
Which court hears your case. In Putnam County, every misdemeanor, OVI and traffic case, whether from Ottawa, Leipsic, Kalida, Ottoville, Pandora or a county road, is filed in the Putnam County Municipal Court, which state law gives jurisdiction over the entire county; there is no separate county court. The one exception is Columbus Grove, whose police can send village ordinance and traffic tickets to the Columbus Grove Mayor's Court, a court with no jury that must transfer the case to the municipal court if the defendant asks. Felony charges also start in the municipal court, which conducts the initial appearance, sets bond and holds any preliminary hearing. After the grand jury indicts, or the defendant waives indictment and proceeds on a bill of information, the case moves to the Court of Common Pleas, General Division. Appeals from Putnam County go to the Third District Court of Appeals.
Where pretrial detainees are held. The Putnam County Sheriff runs the county jail at 1035 Heritage Trail on the edge of Ottawa. Arrests by the Sheriff, the Highway Patrol and the village police departments are booked there, and pretrial detainees stay until they post bond or the court releases them. For custody or bond information, call (419) 523-3208.
Putnam County's former county court has been replaced by a countywide municipal court, so local criminal cases now go to just two places.
Municipal court
- Putnam County Municipal Court — Putnam County Courthouse, 245 E. Main Street, Ottawa, OH 45875, (419) 523-3110. Jurisdiction: all of Putnam County, including Ottawa, Columbus Grove, Leipsic, Kalida, Ottoville, Pandora, Fort Jennings, Continental, Glandorf, Miller City, Cloverdale, Dupont, Belmore, Gilboa and every township.
County courts
None. The municipal court's countywide territory replaced the former county court.
Mayor's courts
- Columbus Grove Mayor's Court — 113 E. Sycamore Street, Columbus Grove, OH 45830, (419) 659-2365
The Columbus Grove court handles a relatively small number of village ordinance and traffic cases each year. A defendant there can enter a plea or have a bench trial before the mayor or magistrate; a jury request, or a charge outside the mayor's court's authority, sends the case to the municipal court in Ottawa.
↑ Back to the question list2. Misdemeanor (for example, petty theft, a first OVI, assault, criminal trespass)
Most misdemeanor defendants in Putnam County receive a citation and a court date rather than a jail stay. OVI drivers, people arrested after a domestic dispute and anyone with a warrant are more likely to be booked on Heritage Trail. Where the court's bond schedule applies, they can post bond at the jail; otherwise they stay in custody until the municipal judge sets conditions, usually the next court day.
Municipal court steps
The process opens with an arraignment, at which the judge reads the charge, explains rights and possible penalties, and asks for a plea. A defendant who could go to jail and cannot pay a lawyer may ask for appointed counsel; the Ohio Public Defender's Northwest Regional Hub provides trial representation in Putnam County, and eligibility is based on a financial affidavit, with a possible small application fee. If the plea is not guilty, the case is set for a pretrial conference with the prosecutor. A jury of eight, which must be unanimous, is available only if the defense demands it in writing; otherwise the judge decides. The state must try an M1 or M2 within 90 days and an M3 or M4 within 45 days, and days in jail on the charge are counted triple.
Penalties
- M1: up to 180 days, up to $1,000 (assault; theft below $1,000).
- M2: up to 90 days, up to $750.
- M3: up to 60 days, up to $500.
- M4: up to 30 days, up to $250 (the usual level for criminal trespass; aggravated trespass is an M1).
- Minor misdemeanor: no jail, fine of $150 or less.
A first OVI
First-offense OVI is an M1. Putnam County judges must order at least three consecutive days in jail or in a 72-hour driver intervention program, or at least six days with a test of .17 or higher or certain refusal histories. Fines for a first OVI here run $375 to $1,075. An administrative suspension can begin at the time of arrest, and conviction carries a court suspension of one to three years. Limited driving privileges are often granted, and unlimited privileges with an ignition interlock are allowed in some cases. Treatment, if an assessment recommends it, is commonly required.
Putnam misdemeanors may be dismissed, diverted, resolved through intervention in lieu of conviction or sentenced with fines, community control or jail. One to four months is typical, and records can frequently be sealed later.
↑ Back to the question list3. Felony (for example, burglary, felony theft, drug trafficking, felonious assault)
Because the municipal court and the Common Pleas Court share the Putnam County Courthouse, a felony case usually changes courtrooms rather than buildings when it is indicted.
In the municipal court
After a felony arrest, the municipal judge sets bond at the initial appearance, usually held the next court day. Ohio's constitution requires the judge to consider public safety, the defendant's record, the seriousness of the offense and the likelihood of appearance. Options include recognizance, a 10 percent deposit, and cash or surety bonds, which bail bond companies may post. The preliminary hearing must be held within 10 days for a jailed defendant or 15 days for one who is free, unless the grand jury indicts first.
In the Common Pleas Court
The Prosecuting Attorney presents the case to a Putnam County grand jury, or the defendant waives indictment and proceeds on a bill of information. Arraignment in Common Pleas follows, then discovery, pretrial conferences and motions. Ohio's speedy-trial law requires trial within 270 days of arrest, counting each day in jail on the charge as three. Most cases are resolved by plea; if the case is tried, a 12-member jury must agree unanimously. The court generally orders a presentence investigation before sentencing.
Degrees and penalties
- F5: 6 to 12 months. Example: theft of $1,000–$7,500. First-time nonviolent offenders at this level and F4 are often presumed eligible for community control.
- F4: 6 to 18 months. Example: theft of $7,500–$150,000.
- F3: 9 to 36 months, or 12 to 60 months for certain offenses. Example: burglary when nobody is likely to be present.
- F2: 2 to 8 years. Examples: felonious assault; burglary of an occupied home when a person is likely present.
- F1: 3 to 11 years. Example: aggravated burglary.
For F1 and F2 offenses committed on or after March 22, 2019, the Reagan Tokes Law imposes an indefinite sentence, with a maximum up to half again as long as the minimum. Drug trafficking charges range from F5 to F1 depending on the drug and amount, and firearm specifications add mandatory prison time. Intervention in lieu of conviction is an option for some substance-related offenses. Felony cases in Putnam County usually run four months to a year.
↑ Back to the question list4. Violent felony (for example, murder, rape, aggravated robbery)
Violent felonies are uncommon in Putnam County. When they occur, the Prosecuting Attorney's office takes them to the grand jury quickly, and the court generally sets a high bond or holds the defendant without bail at the state's request.
Aggravated murder is punishable by life with parole eligibility after 20, 25 or 30 years, life without parole, or death; Ohio retains the death penalty, but no executions have been carried out since 2018. Murder brings 15 years to life. Rape is an F1 with an indefinite Reagan Tokes sentence, and life terms are possible in some cases with victims under 13. Aggravated robbery is also an F1, typically with additional mandatory time if a firearm specification is attached.
Victims are entitled under Marsy's Law to receive notice, attend court and be heard, and the Prosecuting Attorney's victim services staff can help. Forensic work and expert testimony mean these cases often take one to two years.
↑ Back to the question list5. Juveniles (under 18) arrested in Putnam County
Juvenile delinquency cases are heard by the Putnam County Probate and Juvenile Court in the courthouse at 245 E. Main Street, Ottawa, (419) 523-3012. Complaints are filed by the Prosecuting Attorney, and the court's intake process decides whether a case can be handled unofficially, for example through diversion with community service, restitution or counseling, or must be filed as an official case.
Detention. Most youths are released to a parent. Putnam County does not operate its own juvenile detention facility; a youth who must be held is typically transported to a juvenile detention center elsewhere in northwest Ohio that accepts Putnam County youths, and the juvenile court can tell parents which one. A detention hearing is held promptly, generally within 72 hours or by the next court day.
Outcomes. A youth found delinquent may receive probation, community service, counseling, monitoring or, for felony-level offenses, commitment to the Ohio Department of Youth Services (DYS). Ohio requires mandatory bindover to adult court for some 16- and 17-year-olds, and in narrower cases 14- and 15-year-olds, charged with the most serious crimes; a judge may also order a discretionary bindover for a youth 14 or older after an amenability hearing. For certain serious offenses the court can impose a Serious Youthful Offender sentence, which pairs a juvenile disposition with an adult sentence that is stayed.
The youth has a right to an attorney, appointed if necessary. Records of Putnam County juvenile cases are generally confidential, and sealing is often available.
↑ Back to the question list6. Federal cases (U.S. District Court) from Putnam County
District and courthouse
Putnam County is part of the Northern District of Ohio, Western Division. Although federal law lists both Lima and Toledo as places of holding court for that division, the district's local rule assigns Putnam County to Toledo, so its federal cases are generally heard at the James M. Ashley and Thomas W.L. Ashley U.S. Courthouse, 1716 Spielbusch Avenue, Toledo, OH 43604; Clerk's Office (419) 213-5500.
Federal offices
- U.S. Attorney's Office, Northern District of Ohio: branch office in Toledo; main office 801 W. Superior Avenue, Suite 400, Cleveland, OH 44113, (216) 622-3600
- Federal Public Defender, Northern District of Ohio: branch office in Toledo; CJA panel attorneys are also appointed
- U.S. Marshals Service, Ashley U.S. Courthouse, 1716 Spielbusch Avenue, Suite 313A, Toledo, OH 43604, (419) 376-3094
What makes a case federal
A federal case begins when an agency such as the FBI, DEA, ATF or HSI investigates a violation of federal law and the U.S. Attorney files charges. In a county like Putnam, that might be methamphetamine or fentanyl distribution, a firearm possessed by a person with a felony record, child exploitation online, or fraud involving federal farm, benefit or loan programs.
How federal cases proceed
A magistrate judge in Toledo holds the initial appearance and appoints counsel for eligible defendants. When the government seeks detention, the hearing is usually held within three court days, and the Bail Reform Act requires the judge to choose release on conditions monitored by U.S. Pretrial Services or detention before trial. An indictment must be returned within 30 days of arrest on a complaint, and the Speedy Trial Act sets a 70-day deadline for trial that is commonly extended. Plea agreements resolve most cases; a federal jury has 12 members and must be unanimous. U.S. Probation prepares a presentence report, the judge considers the advisory Sentencing Guidelines, and mandatory minimums apply where the statute requires. There is no federal parole, so defendants serve about 85 percent of their sentences in the Bureau of Prisons and then supervised release. Appeals are heard by the Sixth Circuit.
Detention
A Putnam County resident held on a federal charge is a U.S. Marshals prisoner, placed in jails and detention facilities under contract; family members near Ottawa can search the Federal Bureau of Prisons inmate locator for someone from Putnam County using a name or register number. Putnam County prisoners awaiting trial in a county contract jail can be listed on its posted roster. Federal charges against juveniles are rare.
This page offers general information about criminal cases in Putnam County and is not legal advice; court practices in Ottawa can change. Anyone charged with a crime should speak with a defense lawyer or contact the Ohio Public Defender's Northwest Regional Hub at (567) 242-2788; the courts in Ottawa can be reached at (419) 523-3110.
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JailATM Commissary Ordering allows family members to purchase pre-approved snack boxes, meat and cheese selections, hygiene bundles, and seasonal gift care packages sent directly to an incarcerated loved one. Each package is tailored to comply with local facility security rules, ensuring items clear intake smoothly without being rejected at the loading dock.
Important: Package Deadlines and Delivery Windows Vary
Detention centers do not all follow identical package distribution schedules. Some facilities allow weekly orders while others restrict shipments to bi-weekly or monthly windows, and spending limits differ widely across institutions. You should confirm the facility's active cutoff schedule and order allowances by calling them directly. If an order is placed after the weekly processing deadline, it will be held until the following distribution cycle, leaving your loved one waiting an extra cycle for fresh supplies.
Step-by-Step Instructions to Place a Commissary Package Order
- Confirm the inmate's legal first and last name, date of birth, and assigned booking identification number.
- Navigate to deposits.jailatm.com/webdeposits/ and sign into your account.
- Select Commissary Packs or Gift Packs from the service menu.
- Choose your state and detention center to open the jail's authorized product catalog.
- Search for the inmate to link the order to their active housing record.
- Browse available food bundles, hygiene kits, and clothing options, adding items up to the facility's allowed spending limit.
- Enter your billing details, complete checkout with a credit or debit card, and save your confirmation receipt.
What the Inmate Needs to Do
The inmate does not need an active online account to receive care packages. JailATM fulfills the order in tamper-evident security containers and delivers it directly to the facility commissary department. Jail staff inspect the shipment and deliver the items during regular housing unit commissary distribution, where the inmate signs for receipt.
Official Provider: JailATM Official Website
Customer Service Telephone: 1-877-810-0614
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by JailATM
In addition to Commissary Gift Packs, JailATM provides several other communication, financial, and visitation services at participating facilities:
- Inmate Trust & Commissary Money Deposits: Send money directly into an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: JailATM Trust Deposits - Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: JailATM Messaging - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: JailATM Video Visits
Buy Commissary for an Inmate in the Putnam County Adult Detention Facility
Putnam County Adult Detention Facility Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Putnam County Adult Detention Facility allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.
You can buy commissary for an inmate using an online service called Jail ATM.
Questions? Call Jail ATM at 877-810-0914.
There is a monthly limit of $200-300 on how much inmates can spend on commissary items.
This amount is subject to change so call the facility at 419-523-3407 in order to confirm the amount that cannot be exceeded.
Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.
Scroll down for information on the Putnam County Adult Detention Facility's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
JailATM provides a secure electronic payment portal that allows friends and family members to deposit funds directly into an incarcerated person's jail trust and commissary account. Deposited money provides the financial balance needed for your loved one to purchase personal hygiene items, snacks, over-the-counter medical sundries, and correspondence supplies from the facility commissary.
Important: Facility Deposit Rules and Window Intake Vary
Once a person is booked and moved to a housing unit, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Register and Deposit Funds
- Obtain the inmate's legal first and last name, date of birth, and assigned facility booking ID number.
- Navigate to deposits.jailatm.com/webdeposits/ on your computer or mobile device.
- Click Sign In or Register to set up your verified user account using your email address and password.
- Select the state and the detention facility where the inmate is currently housed.
- Search for the inmate using their ID number or legal last name to confirm an exact roster match.
- Enter your desired deposit dollar amount and review the calculated transaction and convenience fees.
- Input your debit or credit card billing details, complete payment authorization, and save your digital receipt.
What the Inmate Needs to Do
The inmate does not need an internet account to receive funds. Once the electronic transaction clears, the balance posts directly to their jail trust ledger according to facility accounting schedules. The inmate can review their updated balance at a dayroom pod kiosk or on their weekly trust statement and place orders on their regular commissary day.
Official Provider: JailATM Official Website
Customer Service Telephone: 1-877-810-0614
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by JailATM
In addition to Trust & Commissary Money Deposits, JailATM provides several other communication, store, and visitation services at participating facilities:
- Commissary Gift Packs & Store Ordering: Order pre-approved snack boxes, food packages, and hygiene bundles sent directly to the jail.
• Learn more on our website: Commissary Gift Packs Guide | • Visit official vendor page: JailATM Store Orders - Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: JailATM Messaging - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: JailATM Video Visits
Deposit Money for an Inmate in the Putnam County Adult Detention Facility
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Putnam County Adult Detention Facility use Jail ATM.
2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 877-810-0914.
3. Some jails also have a JailATM kiosk for cash or card deposits. Call the Putnam County Adult Detention Facility at 419-523-3407 to ask whether it has one and where it is.
4. The Putnam County Adult Detention Facility may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. Ask the jail who the money order should be made out to and what to write on it. To confirm this option call the facility at 419-523-3407.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
5. To ask whether the Putnam County Adult Detention Facility takes deposits in person, and when, call 419-523-3407.
The Putnam County Adult Detention Facility is the jail run by the Putnam County Sheriff's Office on Heritage Trail in Ottawa, Ohio. It takes regular paper mail at the jail, and one address covers letters, legal mail and anything shipped by a publisher. All mail is opened and checked for contraband before it is passed out on weekdays.
Send everything here:
Inmate's Full Name & Inmate ID#
Putnam County Adult Detention Facility
1035 Heritage Trail
Ottawa, OH 45875
- Top left corner: That is where your name and mailing address go. Letters missing a return address are not likely to be delivered.
- Booked name and number: Address it to the full name the person was booked under, with their inmate ID number.
- Magazines and books: Brand-new copies only, mailed to the jail by their publisher. Staff confiscate magazines with weapons, profanity or adult material.
- Packages: Families can't mail them. Items reach inmates only through the jail's commissary vendor.
- Ink: Stick to a blue or black pen, without crayon or felt markers, and don't decorate the envelope.
- Loose items: Glitter, confetti and anything besides your letter stay out of the envelope.
- Stamps: Not allowed in mail. The inmate buys them, and those without money get a couple each week.
Mail questions can be answered at 419-523-3407.
CIDNET Phone Calling enables incarcerated individuals to place outbound voice calls from housing-unit wall phones or handheld tablets directly to approved cell phones and landlines. Because jail phone systems cannot accept incoming calls, setting up a CIDNET account and purchasing Data Points ensures outbound calls connect immediately without wireless carrier collect blocks.
Important: Mobile Networks Block Inmate Calls Without Data Points
Wireless cellular carriers automatically block collect calls originating from jail telecommunications systems. While some traditional landline telephone providers may support monthly operator billing, mobile smartphones and VoIP numbers require an active prepaid CIDNET balance, which you can verify with your provider. If you do not register your 10-digit number online and purchase Data Points immediately, your loved one will hear an automated operator recording stating that your phone number cannot accept calls.
Step-by-Step Instructions to Set Up and Fund Voice Calling
- Go to customer.cidnet.net or launch the CIDNET Customer mobile app.
- Register your account using the primary 10-digit telephone number where you want to receive calls.
- Upload your driver's license or state ID for identity verification.
- Select the detention center where the inmate is held and link them to your contact profile.
- Purchase Data Points using a debit or credit card to cover per-minute calling rates.
- Confirm your mobile phone allows calls from automated or unknown correctional numbers and does not send them to spam.
What the Inmate Needs to Do
The inmate approaches a pod wall phone or opens the phone app on their tablet, enters their assigned inmate PIN, and dials your 10-digit number. CIDNET's automated system verifies that your account has sufficient Data Points and connects the call once you accept the automated prompt. All non-privileged conversations are recorded and monitored by the facility.
Official Provider: CIDNET Customer Portal | Encartele Corporate
Customer Service Telephone: 1-888-984-1903
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by CIDNET
In addition to Phone Calling, CIDNET operates messaging and video visitation services:
- Data Points (Unified Funding): Purchase the central credits used to pay for telephone talk time.
• Learn more on our website: CIDNET Data Points Guide | • Visit official vendor page: Buy CIDNET Data - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: CIDNET Video Visits Guide | • Visit official vendor page: CIDNET Video Visitation - Inmate Messaging & Digital Mail: Send text messages and digital photo attachments directly to an inmate's terminal.
• Learn more on our website: CIDNET Messaging Guide | • Visit official vendor page: CIDNET Messaging Portal
CIDNET Inmate Messaging provides a secure digital messaging and picture-sharing service for families of incarcerated individuals. Powered by CIDNET Data Points, outside contacts can compose electronic letters and upload JPEG photographs directly through the CIDNET web app, delivering correspondence to inmate screens within hours and avoiding paper mail sorting delays.
Important: Postal Mail Transition and Screening Rules Vary
Inmates cannot receive incoming phone calls, and physical postal mail policies differ across jurisdictions. While some detention centers accept handwritten envelopes, many facilities contracting with CIDNET have prohibited physical paper mail in favor of electronic mail scanning and direct digital messaging, which you can verify by checking facility rules. If you do not register online and purchase Data Points immediately, your loved one may face lengthy periods without direct written communication from family.
Step-by-Step Instructions to Register and Message an Inmate
- Log into your account at customer.cidnet.net or launch the CIDNET app.
- Ensure your identity verification (photo ID and selfie) is approved by the facility.
- Confirm your account has an active Data Point balance; purchase additional points if needed.
- Select Messages from your navigation menu and click on your linked contact.
- Type your message in the text editor and attach clear JPEG photo files if authorized by the facility's media rules.
- Review the estimated Data Point cost for the message length and image attachments.
- Click Send to submit your transmission to the institutional mailroom screening queue.
What the Inmate Needs to Do
All messages and photographs pass through facility screening filters. Once approved, the message arrives in the inmate's inbox on their housing unit kiosk or assigned tablet. The inmate opens the message, views the images, and types a digital response, which draws against available account points.
Official Provider: CIDNET Customer Portal | Encartele Corporate
Customer Service Telephone: 1-888-984-1903
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by CIDNET
In addition to Inmate Messaging, CIDNET provides several other communication and visitation options:
- Data Points (Unified Funding): Purchase universal credits that power voice calling, messaging, and video visits.
• Learn more on our website: CIDNET Data Points Guide | • Visit official vendor page: Buy CIDNET Data - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: CIDNET Video Visits Guide | • Visit official vendor page: CIDNET Video Visitation - Phone PINs & Voice Calling: Fund outbound voice telephone calls so your loved one can call your telephone directly.
• Learn more on our website: CIDNET Phone Calling Guide | • Visit official vendor page: CIDNET Voice Calling
CIDNET provides secure handheld wireless tablets designed specifically for correctional housing units. Operating over a private, encrypted facility network, these devices allow incarcerated individuals to exchange messages, place voice calls, conduct remote video visits, read approved digital books, access law library materials, and complete rehabilitative courses directly from their cells.
Important: Tablet Hardware Deployment and Rental Rules Vary
Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages or making calls from the tablet requires an active balance of Data Points funded by friends or family.
Step-by-Step Instructions to Support Tablet Use
- Confirm that CIDNET handheld tablets are active and deployed at your loved one's specific detention facility.
- Register your verified user account at customer.cidnet.net.
- Complete identity verification by uploading your government photo ID.
- Link the inmate to your profile and purchase a reserve of CIDNET Data Points.
- Notify your loved one that funds are available so they can open the communication apps on their tablet.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet using biometric verification or their unique facility PIN. Once logged on, they can browse institutional announcements, access educational materials, or select approved outside contacts to read messages and start calls. When quiet hours begin or tablets require recharging, inmates return devices to designated pod docking carts.
Official Provider: CIDNET Customer Portal | Encartele Corporate
Customer Service Telephone: 1-888-984-1903
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by CIDNET
In addition to Inmate Tablet Services, CIDNET provides several core communication channels:
- Data Points (Unified Funding): Purchase the digital currency required to power all tablet communications.
• Learn more on our website: CIDNET Data Points Guide | • Visit official vendor page: Buy CIDNET Data - Inmate Messaging & Digital Mail: Send text messages and photos directly to an inmate's tablet screen.
• Learn more on our website: CIDNET Messaging Guide | • Visit official vendor page: CIDNET Messaging Portal - Remote Video Visitation: Conduct scheduled live video calls directly to their tablet or pod kiosk.
• Learn more on our website: CIDNET Video Visits Guide | • Visit official vendor page: CIDNET Video Visitation
Putnam County County Jails
- Jail (Main): 419-523-3407
- Adult Probation: 419-523-4821
- Common Pleas Court: 419-523-3110
- Juvenile Court: 419-523-3012
- Municipal Court: 419-523-3110
- Prosecutor: 419-523-3600
- Sheriff: 419-523-3208
The Putnam County Adult Detention Facility serves the following cities and towns of Putnam County: Columbus Grove, Continental, Kalida, Leipsic, Miller City, Ottoville, Ottawa, Pandora and Vaughnsville.
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