Cocke County Jail Sending Money

Search for an Inmate in Cocke County

Cocke County Jail

Address:
358 East Main Street
Newport, TN 37821

Phone:

423-623-9043

Deposit Money for an Inmate in the Cocke County Jail

The Easiest and Securest Way of Depositing Money for an Inmate

There are several methods for depositing money on an inmate's account:

1. To send money online to an inmate in the Cocke County Jail use Access Corrections.

2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 866-345-1884.

3. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Cocke County Jail.

4. Access Corrections also has Kiosk machines that you can find in check cashing stores and retail outlets across the country.

5. The Cocke County Jail may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the Cocke County Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 423-623-9043 .

*When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.

6. The Cocke County Jail has a reception desk that may accept cash, money orders or cashier checks. Call 423-623-9043 to find out the specific hours for drop off times.

Inmate Money Deposit & Commissary Instructions for Cocke County Jail

Cocke County Jail uses Access Corrections Secure Deposits (also known as 'Smart Deposit') for depositing money into an inmate's account. 

The information below provides you complete instructions regarding the Cocke County Jail:
- Inmate Accounts and Deposits,
- Commissary Information,
- Depositing Money Online,
- Mailing Inmate Money, and
- What 'property' Cocke County Jail inmates are allowed to have in jail and/or have dropped off to them.
Follow the instructions below on this page exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.

Register Here to Send Money to an Inmate in the Cocke County Jail

Frequently Asked Questions about Inmate Money Accounts


How do I send money to an inmate in the Cocke County Jail?

Who are the companies that jails use to send money to inmates?

How do I send money by mail to an inmate in the Cocke County Jail?

Can I send an inmate money using the internet?

What are considered ‘inmate funds’?

How much money can an inmate have in their account while in the Cocke County Jail?

How much money can I send an inmate at one time?

Is it illegal for an inmate in the Cocke County Jail to have cash?

If an inmate can’t have cash in jail, how do they purchase contraband or gamble?

What are things inmates use or trade in lieu of cash?

What kind of food can an inmate purchase on Commissary in the Cocke County Jail?

What items can inmates purchase in the Cocke County Jail?


 

 

How do I send money to an inmate in the Cocke County Jail?

Cocke County Jail has its own methods for receiving money for inmates, and that information can be found above or by calling 423-623-9043 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.

1.    Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.  

When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate.

Never send personal checks or cash either.

2.    Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.

3.    Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.

4.    There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country. 

If one of these companies (listed in the next question) works with Cocke County Jail, this information will be outlined above.


 

 

Who are the companies that jails use to send money to inmates?

There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.

The companies, in alphabetical order, are:

Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay


 

 

How do I send money by mail to an inmate in the Cocke County Jail?

To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 423-623-9043 .


 

 

Can I send an inmate money using the internet?

Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Cocke County Jail contracts with for inmate deposits, call them at 423-623-9043 .


 

 

What are considered ‘inmate funds’?

Inmate funds are the cash that an inmate has on themselves when they are booked into jail, plus the money that friends and family add while they are incarcerated.  Inmate funds are also known as ‘inmate trust account’, ‘inmate commissary account’, and ‘inmate money account’.


 

 

How much money can an inmate have in their account while in the Cocke County Jail?

Typically, most jails allow an innate spend no more than $300-400 per month on snacks and hygiene products, with another $300 spent on phone calls and other communication services. Some jails limit the amount an inmate can spend on snacks to as low as $100 per month, but that is rare.

To find out how much the Cocke County Jail allows, call the jail at 423-623-9043 .


 

 

How much money can I send an inmate at one time?

Most jails limit the amount that you can send an inmate to $200 at one time. If a money order exceeds $50.00 some jails will hold the money for up to 30 days before releasing it. The quickest way to get money on an inmate’s account is to deposit it either online or over the phone with the outside vendor the jail works with.


 

 

Is it illegal for an inmate in the Cocke County Jail to have cash?

It is not illegal for an inmate to have cash, but it is considered contraband and will be confiscated by the Cocke County Jail if it is discovered. There could be additional punishment such as phone or visitation limited.  It is unlikely that criminal charges will be levied though.


 

 

If an inmate can’t have cash in jail, how do they purchase contraband or gamble?

Inmates are very creative in coming up with alternatives to cash for buying goods and services and taking part in gambling and other recreational activities.

•    Some jails use stamps as a form of currency. 
•    Some use a “unit”, which is basically a candy bar, bag of chips or foil package of tuna.
•    Some buy goods and services for a “tray”, which is basically a meal, especially one that contains food that may be in demand, such as “chicken on the bone”.
•    Some will trade a service such as legal research, haircutting, jail artwork to send to a loved one.
•    Some will agree to clean another’s cell in exchange for a candy bar or some coffee.

Basically, everything and anything can be used for trade instead of cash, but one thing is for certain, in jail, you must pay your debt. If you agree to do something when it comes to owing “money”, and you don’t pay, you may end up with a broken jaw when you least expect it.


 

 

What are things inmates use or trade in lieu of cash?

Inmates in jail and prisoners in prisons, in lieu of cash, trade food, meals, haircuts, cell cleaning, legal research, artwork and communication credits (phone, email, etc.).


 

 

What kind of food can an inmate purchase on Commissary in the Cocke County Jail?

Commissaries carry every type of food imaginable:

•    Cookies
•    Pastries
•    Candy
•    Tuna and mackerel
•    Coffee
•    Tea
•    Soft drinks
•    Energy drinks
•    Pizza
•    Hamburgers
•    Chicken fingers
•    Spices

Some jails have larger selections than others, and some contract with companies that ship in gift packages of food, and even fast food that can be reheated. 

Prisons in Canada even have small fast-food outlets that operate within the jail. 


 

 

What items can inmates purchase in the Cocke County Jail?

Besides the food products mentioned above, inmates can purchase:

•    hygiene products like soaps, shampoos and lotions, 
•    clothing like sweats, t-shirts, hoodies and sneakers,
•    stationary supplies
•    religious garments
•    books
•    televisions, radios and headphones
•    movie and television programming
•    educational courses

Inmate Money Deposit Instructions for Cocke County Jail

There are multiple ways to add money to an inmate's account at Cocke County Jail, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Emailcustomerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

Inmate Care Packages

Cocke County Jail may have contracted with a third party Commissary care package company that ships predetermined Care Packages of candy and snacks.

These can be ordered by you online and are delivered directly to the inmate. Call 423-623-9043 to confirm if you don't see the information on this page.

What is the Maximum Amount You Can Add to an Inmate's Account?

All Jails have limits on how much money an inmate can have on the books at any one time.
They also have limits on how much you can deposit for an inmate at a time.
The standard monthly limit an inmate can spend is between $300 and $400. After signing up for Access Corrections Secure Deposits, and choosing your inmate, you will be instructed on what the maximum deposit and frequency is for your inmate and Cocke County Jail.

What can an Inmate Purchase through Commissary?

People who have never been to jail would be surprised by the large amount of candy, snacks, art supplies, playing cards, hygiene products and clothing that can be purchased through this jail's commissary.

The Cocke County Jail Commissary Instructions and Information can be found on this page. If you need more information contact the jail by calling 423-623-9043 .

Who can Add Money to an Inmate's Account?

Anybody can contribute to an inmate's 'books' or commissary fund as long as there isn't a no-contact order in place.

Because of the ability for family members and friends to deposit money online using a credit or debit card at Access Corrections Secure Deposits, jail inmates at Cocke County Jail can now receive funds from anywhere in the world.

WHY DOES AN INMATE NEED MONEY IN THEIR ACCOUNT AT THE Cocke County Jail?

Since inmates are not allowed to possess cash money while in custody in the Cocke County Jail, the jail maintains a 'bank account' for the inmate to purchase products and services from their commissary (canteen) store.

Commissary funds allow inmates to purchase items such as personal hygiene products, snacks and stationery supplies from the jail store.

Inmates can use money from their account to purchase phone time credits or prepaid phone cards in order to make outside phone calls to friends and family members.

Many jails also allow an inmate to bail himself out of jail if he has the funds in his account. The bail amount is typically 10-15% of the bond amount set by the court.

Inmate accounts are also used to pay the co-payment for medication and visits to the jail's medical clinic should they become ill.

Medical Copays, Jail Fees and other Inmate Expenses

Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.

Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.

A quick call to the Cocke County Jail at 423-623-9043 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.

Important Tips

Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.

Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.

If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Cocke County Jail and ask to investigate. If an inmate is being targeted, most jails will intervene and have the victim placed in protective custody, away from the general population.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

Cocke County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Cocke County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Cocke County Jail:
Inmate's Full Name & Inmate ID #
Cocke County Jail
358 East Main Street
Newport, TN 37821


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to Send a Secure Email Message to an Inmate in Cocke County

To send a secure email message to an inmate in Cocke County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Cocke County, by creating an account.
  • Select Tennessee, then select Cocke County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Cocke County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Cocke County Jail check out our Secure Messaging Guide for Cocke County.


 

Cocke County Jail now offers Inmate Sales Tablets to their inmates.


Inmate Sales also handles inmate phone systems, video visitations, email and texting (they call it chirping) and digital letters.

The tablets can be rented on a monthly basis (or are given to the inmate use for a limited time) and while not directly connected to the internet, the inmates can use them for the following activities:

Here's how it works:

  • Register here.  It is recommended you use Chrome or Firefox.
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

iphone app download

Google Play download


 

How Do You Visit an Inmate in Cocke County Jail?

Other than 'at the jail' visits between you and your inmate at Cocke County Jail, which is explained and outlined in detail on our Visit Inmate Page, Cocke County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Cocke County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Cocke County Jail
  • Select 'New Purchase'
  • Choose Cocke County Jail and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Cocke County, can be found on our Visit Inmate Page.

Cocke County Jail Phone: 423-623-9043


 

How Do Inmates in Cocke County Jail Make Phone Calls?

To receive phone calls from inmates in Cocke County, or to assist them in making phone calls to other people, follow these steps:

  • Cocke County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Cocke County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Cocke County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send Money to an Inmate in Cocke County

To send commissary money to an inmate in Cocke County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Tennessee, then select Cocke County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Cocke County Jail.


 

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Frequently Asked Questions

How do you deposit money in the Commissary Account of a Cocke County Jail inmate online?
For online deposits Cocke County Jail uses a third-party service called Access Corrections. You must first register with them. A link to them can be find on the page above. After registering, you can choose this facility, Cocke County Jail, then select the inmate you want to send money to, choose how much you want to send, then input a credit or debit card for payment. Your inmate will receive the money in his or her account immediately. Note that there is small fee for using this service. If you have any questions or you want to make a deposit over the phone, call Access Corrections at 866-345-1884. Learn more about how to send money to an inmate in the Cocke County Jail.

Can you deposit money to an inmate directly at Cocke County Jail?
Yes, you can deposit money directly at Cocke County Jail either one of two ways: 1. There will be kiosk in the jail lobby which accepts cash, credit and debit cards. 2. You can mail a money order, made out to the inmate with his Inmate ID# number on it also, to the jail at: 358 East Main Street
Newport, TN 37821. If you have any questions, call the jail at 423-623-9043 . Learn more about how to send money to an inmate in the Cocke County Jail.

Does the inmate have to be a member of my family in order to send money to them?
No. Anyone, as long as there is NOT a court-ordered 'no contact order' in place, can send money to an inmate in Cocke County Jail. Learn more about how to send money to an inmate in the Cocke County Jail.

What is the maximum amount of money I can send to an inmate in Cocke County Jail?
The maximum deposit you can send an inmate at any one time is usually $300-400. This amount is subject to change however, so be sure to check with the Cocke County Jail by calling 423-623-9043 before sending a money order to them. If you are depositing money online using Access Corrections, or using the kiosk at the jail, you will be told the monetary limits by the system at the time of the deposit. In addition, Cocke County Jail will have a limit on how much the inmate can spend on commissary products in any given week. Learn more about how to send money to an inmate in the Cocke County Jail.

How much can an inmate spend on commissary products each week?
Cocke County Jail updates the amount of money an inmate can spend on commissary each week from time to time, but generally the maximum amount they can spend will never exceed $125.00 per week. The kiosk you use at the jail to deposit money, or the website of Access Corrections, will always post the maximum amount an inmate can spend each week on commissary, but for confirmation you call call the jail directly at 423-623-9043 . Learn more about how to send money to an inmate in the Cocke County Jail.

What can an inmate in Cocke County Jail spend his money on?
Inmates in Cocke County Jail can use the commissary money that you deposit into their accounts to purchase phone cards, stamps, stationary supplies, snacks, candy, hygiene products and certain types of clothing allowed by the jail. If the facility has extra fees for medical visits or medication, it may also be used for that. Lastly, if the inmate's judge allows 'self-bail' and the inmate has the funds, he or she can use their funds to bond themselves out of custody. Learn more about how to send money to an inmate in the Cocke County Jail or call the facility at 423-623-9043 .

Can I make a deposit into a Cocke County Jail inmate's account anywhere else besides online or using the kiosk at the jail?
Yes. You can also make a deposit to an inmate's account who is incarcerated in the Cocke County Jail at the following walk-in cash payment companies: Cash Pay Today, Ace Cash Express and Western Union. In addition you can make a deposit using a credit or debit card over the phone by calling Access Corrections at 866-345-1884. Learn more about how and where to send money to an inmate in the Cocke County Jail.

Search for an Inmate in Cocke County