Decatur County Jail Remote Inmate Video Visits

Search for an Inmate in Decatur County

Decatur County Jail

Address:
38 North East Street
Decaturville, TN 38329

Phone:

731-852-3703

Schedule a Video Visit with an Inmate at the Decatur County Jail - Remotely or at the Jail

The Decatur County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Decatur County Jail is able to accomplish this is with Inmate Sales remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Inmate Canteen.

The benefits of video visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It saves on staff time, thus money.
  • Allows the jail to partake in a revenue share.
  • Keeps viruses from spreading.
  • Keeps contraband from entering the facility.

For more information on Inmate Sales video visits and video messages, call the facility at 731-852-3703 or scroll down for a complete section of Frequently Asked Questions and Answers.

Remote Visitation with an Inmate - Instructions

Decatur County Jail uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

  1. Make sure you have a device a speaker, a camera and a connection to the internet.
  2. Register with Inmate Sales.
  3. Find Decatur County Jail
  4. Select 'New Purchase'
  5. Choose this facility and a product ('Remote' or 'Onsite' Visit)
  6. Enter your personal information and purchase minutes.
  7. Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

Remote Video Visitation with an Inmate who is in the Decatur County Jail

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Decatur County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Send a Secure Email Message to an Inmate in Decatur County

To send a secure email message to an inmate in Decatur County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Decatur County, by creating an account.
  • Select Tennessee, then select Decatur County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Decatur County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Decatur County Jail check out our Secure Messaging Guide for Decatur County.


 

How Do Inmates in Decatur County Jail Make Phone Calls?

To receive phone calls from inmates in Decatur County, or to assist them in making phone calls to other people, follow these steps:

  • Decatur County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Decatur County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Decatur County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Decatur County Jail?

Other than 'at the jail' visits between you and your inmate at Decatur County Jail, which is explained and outlined in detail on our Visit Inmate Page, Decatur County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Decatur County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Decatur County Jail
  • Select 'New Purchase'
  • Choose Decatur County Jail and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Decatur County, can be found on our Visit Inmate Page.

Decatur County Jail Phone: 731-852-3703


 

How to Send a Carepack Commissary Package Directly to an Inmate in Decatur County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Decatur County Jail follow these steps:

  • Go to JailATM, choose Tennessee, then choose Decatur County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Decatur County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Decatur County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Decatur County Jail check out our Commissary Instructions Page for Decatur County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Decatur County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Decatur County Jail follow these steps:

  • Select Tennessee, then select Decatur County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Decatur County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Decatur County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Decatur County Jail check out our Commissary Instructions Page for Decatur County.


 

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