Macon County Jail & Sheriff Emailing An Inmate

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Macon County Jail & Sheriff

Address:
902 Hwy 52 Bypass East
Lafayette, TN 37083
Phone:
(615) 666-3325

Secure Messaging Using City Telecoin App

Macon County Jail & Sheriff contracts with City Telecoin for phone and remote video visitation, and has added secure messaging, a form of delayed email.


City Telecoin also has a secure messaging service that allows you and your inmate to send and receive messages electronically (after being read by the jail).

Macon County Jail & Sheriff Announces Major Inmate Email and Text Policy - January 4, 2023

Due to the ability of third party companies providing a secure environment for Macon County Jail & Sheriff inmates and their contacts outside the facility to communicate digitally, this facility will now (or soon) be providing the ability for digital messaging.

Secure digital messaging allows for a delay between the emails of the inmate and their friends and family, so that the jail can scan the communication for illegal or other communications against their policies.

Note that all messages, both sent and received, will be saved and will be referred to in the inmate's existing or future criminal charges. 

Complete instructions on how to sign up for this service for the Macon County Jail & Sheriff, and how it works can be found below. Call (615) 666-3325 if you have any questions.

How to Have Remote Video Visits and Email Communication with an Inmate in Macon County

To register and sign up for a remote visitation account with City Tele Coin to communicate with your Macon County Jail & Sheriff inmate, follow the instructions below:

  • Register and create an account with City Tele Coin.
  • City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
  • You can also send and receive secure messages and use them to make and receive phone calls with your Macon County inmate.
  • This is a fee based service.
  • For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: [email protected].
  • Visit Inmate 'at the jail' information.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Macon County, visit our full page guide. 

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.

 

How to Make and Receive Phone Calls from an Inmate in Macon County

To register and sign up for a phone account with City Tele Coin to communicate with your Macon County Jail & Sheriff inmate, follow the instructions below:

  • Register and create an account with City Tele Coin.
  • City Tele Coin Phone Services include Prepaid Accounts and Calling Cards for your inmate in Macon County Jail & Sheriff to call you and others.
  • You can also send and receive secure messages with your inmate.
  • This is a fee based service, but regular calls are capped at $0.21 per minute and collect calls capped at $0.25 per minute.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Macon County, visit our full page guide. 

NOTE: All phone conversations and messages are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

 

How to Send a Carepack Commissary Package Directly to an Inmate in Macon County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Macon County Jail & Sheriff follow these steps:

  • Go to JailATM, choose Tennessee, then choose Macon County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Macon County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Macon County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Macon County Jail & Sheriff check out our Commissary Instructions Page for Macon County.

 

How to Deposit Money Online for an Inmate in Macon County

To deposit money online for an inmate in Macon County Jail & Sheriff follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Macon County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Tennessee, then choose Macon County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Macon County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Macon County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Macon County Jail & Sheriff, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Macon County.