Macon County Jail & Sheriff Inmate Phone & Email

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Macon County Jail & Sheriff

Address:
902 Hwy 52 Bypass East
Lafayette, TN 37083
Phone:
(615) 666-3325

Macon County Jail & Sheriff Inmate Phone Announcement - January 4, 2023

Staff at the Macon County Jail & Sheriff is making it easier to connect with inmates by using a third-party service for phone communication. Using this service, explained below, allows you to purchase phone time for your inmate to either call you or to call other people in their network. If you have any questions call the facility at (615) 666-3325.

Macon County Jail & Sheriff inmates are allowed to use the phones for personal use at any time, except during scheduled meals and during evening lockdown which begins after 10:00 PM.

Rules, guidelines and schedules on phone use are listed on this page. Failure to adhere to them will result in your inmate and you losing your phone privileges.

Macon County Jail & Sheriff uses City Tele Coin for Inmate Phone Calls

Inmate phone services for inmates at the Macon County Jail are provided by City Tele Coin.

Send an Inmate a Deposit Online to purchase phone cards.

For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: [email protected].

City Tele Coin also provides the following service for inmates and their families:
Secure messaging of texts.
Video Visitation.

You can find answers to most of your questions on their FAQ page.

How Does An Inmate Make A Phone Call From Macon County Jail & Sheriff?

Collect Calls

  • Almost every jail, including Macon County Jail & Sheriff, will allow inmates to contact pre-approved friends and family members' phones by calling collect.
  • Calling collect is typically the most expensive way to contact people by phone and in many cases, it requires credit approval or a deposit to be made into a third-party phone company account through a contract with the jail.

Direct Calls

  • Many jails are now contracting with a third party service (for a fee) that is less expensive and allows your inmate to use their phone system to make direct calls to your land line or cell phone.
  • To find out about Macon County Jail & Sheriff phone services, call (615) 666-3325 or review the information on the Inmate Phone page.
  • Some jails also allow sell phone cards directly to an inmate in the jail commissary store.

 

Can you send email to an inmate in Macon County Jail & Sheriff?

Macon County Jail & Sheriff contracts with City Telecoin for phone and remote video visitation, and has added secure messaging, a form of delayed email.


City Telecoin also has a secure messaging service that allows you and your inmate to send and receive messages electronically (after being read by the jail).
Check to see if Macon County Jail & Sheriff has begun allowing this servce as well.

Important Tips About Jail Phone Calls

If you were unable to find the information you were looking for on this page, call Macon County Jail & Sheriff at (615) 666-3325 and ask their policies on getting phone calls from your inmate.

Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Go to the official jail website for additional information. 

How to Have Remote Video Visits and Email Communication with an Inmate in Macon County

To register and sign up for a remote visitation account with City Tele Coin to communicate with your Macon County Jail & Sheriff inmate, follow the instructions below:

  • Register and create an account with City Tele Coin.
  • City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
  • You can also send and receive secure messages and use them to make and receive phone calls with your Macon County inmate.
  • This is a fee based service.
  • For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: [email protected].
  • Visit Inmate 'at the jail' information.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Macon County, visit our full page guide. 

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.

 

How to Make and Receive Phone Calls from an Inmate in Macon County

To register and sign up for a phone account with City Tele Coin to communicate with your Macon County Jail & Sheriff inmate, follow the instructions below:

  • Register and create an account with City Tele Coin.
  • City Tele Coin Phone Services include Prepaid Accounts and Calling Cards for your inmate in Macon County Jail & Sheriff to call you and others.
  • You can also send and receive secure messages with your inmate.
  • This is a fee based service, but regular calls are capped at $0.21 per minute and collect calls capped at $0.25 per minute.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Macon County, visit our full page guide. 

NOTE: All phone conversations and messages are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

 

How to Send a Carepack Commissary Package Directly to an Inmate in Macon County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Macon County Jail & Sheriff follow these steps:

  • Go to JailATM, choose Tennessee, then choose Macon County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Macon County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Macon County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Macon County Jail & Sheriff check out our Commissary Instructions Page for Macon County.

 

How to Deposit Money Online for an Inmate in Macon County

To deposit money online for an inmate in Macon County Jail & Sheriff follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Macon County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Tennessee, then choose Macon County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Macon County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Macon County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Macon County Jail & Sheriff, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Macon County.