Marion County Jail & Sheriff Inmate Phone & Email

Marion County Jail & Sheriff Inmate Phone Use

The information below provides complete instructions regarding Marion County Jail & Sheriff:

  • Inmate Phone Policy,
  • How the Facility Phone System Works,
  • Emailing (secure messaging) System
  • Purchasing Prepaid Phone Time Online,
  • Purchasing Prepaid Phone Time Over the Phone, and
  • Purchasing Prepaid Phone Cards Through Commissary

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

How Does An Inmate Make A Phone Call From Marion County Jail & Sheriff?

Collect Calls

Almost every jail, including Marion County Jail & Sheriff, will allow inmates to contact pre-approved friends and family members' phones by calling collect.

This is typically the most expensive way to contact people by phone and in many cases, it requires credit approval or a deposit to be made into a third-party phone company account through a contract with the jail.

Direct Calls

Many jails are now contracting with a third party service (for a fee) that is less expensive and allows your inmate to use their phone system to make direct calls to your land line or cell phone.

To find out about Marion County Jail & Sheriff phone services, call (423) 942-5667.

Some jails also allow sell phone cards directly to an inmate in the jail commissary store.

Can I communicate by Email with an Inmate?

Securus Technologies eMessaging allows family and friends to communicate with an inmate using a messaging service that works like email.

Because Marion County Jail & Sheriff contracts with Securus for their phone service, they either already or may soon allow eMessaging for their inmates.

Check to see if eMessaging is available:

*WARNING* Everything you write or any attachments that you send will be seen by authorities in your inmate's facility, will be stored on their servers indefinitely and can be used against them in court proceedings. 

We recommend you download the app in order to use eMessaging.

Things you can do with Securus eMessaging by buying 'Digital Stamps' from Securus:

- Send a text Message - 1 stamp

- Purchase a reply for your inmate - 1 stamp

- Attach up to 5 photos - 1 stamp each photo

- Share up to 5 eCards - 1 stamp each eCard

- Send just a photo with no text - 1 stamp

- Send a 30 second VideoGram - 3 stamps

 

Things your inmate can do using eMessaging:

- Reply to your eMessage if you attach a return stamp

- Receive transferred stamps you share with them (no cost to transfer)

- When available, they can purchase their own stamps from their Inmate Debit Account

 

How it works:

- You must have a Securus Account and be logged in

- Messages are sent and received from the Securus Website or the Securus Mobile App

- Find Marion County Jail & Sheriff here, check to see if they have eMessaging yet, and if they do, find your inmate, purchase a book of stamps and send an eMessage.

- You must first purchase a book of stamps. The cost of each stamp is subject to change. Once you select your inmate, the stamp price will be shown.

*WARNING* 

- All eMessages, Photos and Videos are first REVIEWED by Marion County Jail & Sheriff Staff.

- If your eMessage, Photo or Video is NOT approved, you will receive a message in your eMessaging inbox stating that the message was rejected and a reason.

- NO REFUNDS will be given for Stamps used, even if eMessage or other attachments are rejected.

Important Tips About Jail Phone Calls

If you were unable to find the information you were looking for on this page, call Marion County Jail & Sheriff at (423) 942-5667 and ask their policies on getting phone calls from your inmate.

Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Click here to view the jail website for additional information. 

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