Monroe County Jail & Sheriff Inmate Commissary

Monroe County Jail & Sheriff

Address:
319 Hickory St.
Madisonville, TN 37354

Phone:

423-442-3911

Monroe County Jail & Sheriff Inmate Commissary

Monroe County Jail & Sheriff uses the services of correctpay.com (aka JailFunds) for you to deposit funds into your inmate’s account so that they can purchase Commissary and/or Gift Packs from this jail’s commissary service.

You can deposit money four different ways:

correctpay Contact, Help and FAQ

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

How to Have Remote Video Visits with an Inmate in Monroe County

To register and sign up for a remote visitation account with City Tele Coin to communicate with your Monroe County Jail & Sheriff inmate, follow the instructions below:

  • Register and create an account with City Tele Coin.
  • City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
  • You can also send and receive secure messages and use them to make and receive phone calls with your Monroe County inmate.
  • This is a fee based service.
  • For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: [email protected].
  • Visit Inmate 'at the jail' information.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Monroe County, visit our full page guide

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to Make and Receive Phone Calls from an Inmate in Monroe County

To register and sign up for a phone account with City Tele Coin to communicate with your Monroe County Jail & Sheriff inmate, follow the instructions below:

  • Register and create an account with City Tele Coin.
  • City Tele Coin Phone Services include Prepaid Accounts and Calling Cards for your inmate in Monroe County Jail & Sheriff to call you and others.
  • You can also send and receive secure messages with your inmate.
  • This is a fee based service, but regular calls are capped at $0.21 per minute and collect calls capped at $0.25 per minute.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Monroe County, visit our full page guide

NOTE: All phone conversations and messages are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to Send Money to an Inmate in Monroe County

To send commissary money to an inmate in Monroe County Jail & Sheriff follow these steps:

  • Register with correctpay by creating an account.
  • Select Tennessee, then select Monroe County Jail & Sheriff, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Monroe County Jail & Sheriff lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Monroe County Jail & Sheriff.


 

How to Send Commissary Money to an Inmate in Monroe County

To send commissary money to an inmate's account in Monroe County Jail & Sheriff follow these steps:

You can deposit money four different ways:

  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Monroe County Jail & Sheriff lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

correctpay.com Contact, Help and FAQ

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Monroe County Jail & Sheriff check out our Commissary Instructions Page for Monroe County.


 

How to Send a Secure Email or Text Message to an Inmate in Monroe County

To send a secure email message and digital photos to an inmate in Monroe County Jail & Sheriff follow these steps:

  • Register with correctpay by creating an account.
  • Select Tennessee, then select Monroe County Jail & Sheriff, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
  • Uploading photos to Inmate’s email
    Make sure the file size is less than 5MB.
    Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Monroe County Jail & Sheriff and send them photos, check out our Secure Messaging Guide for Monroe County. 
24/7 Customer Service - 855-836-3364