Monroe County Jail & Sheriff Sending Money

Monroe County Jail & Sheriff

Address:
319 Hickory St.
Madisonville, TN 37354

Phone:

423-442-3911

How to put money on an inmate's books at Monroe County Jail & Sheriff

Monroe County Jail & Sheriff uses the services of correctpay.com (aka JailFunds & VendEngine) for you to deposit money into an inmate’s account.

You can deposit money four ways:

Cost to Send Money

To deposit between $1.00 and $300.00 the fee ranges from $1.50-$2.95, plus an additional 5%. *Rates are subject to change.

Examples:  

  • Deposit $100.00, your fee will be as high as $7.95 - Your inmate will receive $92.05.
  • Deposit $300.00, your fee will be as high as $17.95 - Your inmate will receive $282.05.

correctpay.com Help
24/7 Customer Service - 855-836-3364
Frequently Asked Questions

Monroe County Jail & Sheriff Inmate Deposit Instructions

You can deposit money four different ways:

correctpay.com Assistance:

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

Commissary Packages at Monroe County Jail & Sheriff

Commissary Package (pre-made Care Packs) companies work with correctpay.com to deliver items directly to the inmate, but not all facilities jails take part in it.

You can either check to see if Monroe County Jail & Sheriff takes part in this by checking here, or by calling their 24/7 Customer Service at 855-836-3364.
Frequently Asked Questions

What is the Maximum Amount You Can Add to an Inmate's Account?

Monroe County Jail & Sheriff uses an outside vendor called correctpay.com (aka JailFunds & VendEngine) to deposit money to your inmate's account.

Deposits of up to $300.00 are allowed by jailfunds.com, although Monroe County Jail & Sheriff may at times limit the maximum deposit to as low as $200.00.

What Can An Inmate purchase in Commissary at Monroe County Jail & Sheriff

correctpay.com (aka JailFunds) is the Monroe County Jail & Sheriff's outside vendor for depositing money for your inmate's Commissary Items. 

Here is a sample of what your inmate can purchase:

Food

Hygiene

Apparel

Electronics

*NOTE* -- Once you are fully registered with correctpay.com, and have selected the inmate you wish to send money to, you will receive instuctions on how much you can deposit, and how often you can send commissary money.

Who can Purchase Commissary for Monroe County Jail & Sheriff Inmates?

Anybody can contribute to an inmate's 'books' or commissary fund as long as there isn't a no-contact order in place.

Because of the ability for family members and friends to deposit money online using a credit or debit card at correctpay.com, inmates at Monroe County Jail & Sheriff can now receive funds from anywhere in the world.

 

Why Do Inmates in Monroe County Jail & Sheriff need Commissary?

Since inmates are not allowed to possess cash money while in custody in the Monroe County Jail & Sheriff, the jail maintains a 'bank account' for the inmate to purchase products and services from their commissary (canteen) store.

Commissary funds allow inmates to purchase items such as personal hygiene products, snacks and stationery supplies from the jail store.

Inmates can use money from their account to purchase phone time credits or prepaid phone cards in order to make outside phone calls to friends and family members.

Medical Co-Pays and other Inmate Needs for Money

Monroe County Jail & Sheriff may on occasion debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.

Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have, after these things are deducted.

Important Tips and Information About Your Inmate's Commissary

Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.

Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.

If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Monroe County Jail & Sheriff and ask to investigate. If an inmate is being targeted, most jails will intervene and have the victim placed in protective custody, away from the general population.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

How to Have Remote Video Visits with an Inmate in Monroe County

To register and sign up for a remote visitation account with City Tele Coin to communicate with your Monroe County Jail & Sheriff inmate, follow the instructions below:

  • Register and create an account with City Tele Coin.
  • City Tele Coin has excellent quality video visits between your home device and a video terminal in the inmate's housing area.
  • You can also send and receive secure messages and use them to make and receive phone calls with your Monroe County inmate.
  • This is a fee based service.
  • For more information, you can call City Telecoin from 7:00 AM to 11:00 PM CST by dialing 318-746-1114, or email them: [email protected].
  • Visit Inmate 'at the jail' information.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Monroe County, visit our full page guide

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to Make and Receive Phone Calls from an Inmate in Monroe County

To register and sign up for a phone account with City Tele Coin to communicate with your Monroe County Jail & Sheriff inmate, follow the instructions below:

  • Register and create an account with City Tele Coin.
  • City Tele Coin Phone Services include Prepaid Accounts and Calling Cards for your inmate in Monroe County Jail & Sheriff to call you and others.
  • You can also send and receive secure messages with your inmate.
  • This is a fee based service, but regular calls are capped at $0.21 per minute and collect calls capped at $0.25 per minute.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Monroe County, visit our full page guide

NOTE: All phone conversations and messages are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to Send Money to an Inmate in Monroe County

To send commissary money to an inmate in Monroe County Jail & Sheriff follow these steps:

  • Register with correctpay by creating an account.
  • Select Tennessee, then select Monroe County Jail & Sheriff, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Monroe County Jail & Sheriff lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Monroe County Jail & Sheriff.


 

How to Send Commissary Money to an Inmate in Monroe County

To send commissary money to an inmate's account in Monroe County Jail & Sheriff follow these steps:

You can deposit money four different ways:

  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Monroe County Jail & Sheriff lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

correctpay.com Contact, Help and FAQ

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Monroe County Jail & Sheriff check out our Commissary Instructions Page for Monroe County.


 

How to Send a Secure Email or Text Message to an Inmate in Monroe County

To send a secure email message and digital photos to an inmate in Monroe County Jail & Sheriff follow these steps:

  • Register with correctpay by creating an account.
  • Select Tennessee, then select Monroe County Jail & Sheriff, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
  • Uploading photos to Inmate’s email
    Make sure the file size is less than 5MB.
    Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Monroe County Jail & Sheriff and send them photos, check out our Secure Messaging Guide for Monroe County. 
24/7 Customer Service - 855-836-3364