Monroe County Jail & Sheriff Inmate Visitation

Monroe County Jail & Sheriff Remote Video Visitation

Inmate Visitation

IMPORTANT - All remote visitation at the Monroe County Jail & Sheriff is conducted by City Tele Coin video.

You can visit your inmate at the jail, or from your own device or computer at home.

The Monroe County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.

Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.

If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.

Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.



All Video Visitation services are provided by City Tele Coin.

To register for a direct pay account visit www.CityTeleCoin.com.

After your account has been created you can download the City Tele Coin app from iTunes or Google Play.

To video chat and send emails using the app or the City Tele Coin website, select Monroe County Jail to set up a remote account for the inmate.

Visiting Hours in Monroe County Jail & Sheriff

The actual visiting hours vary depending on the following factors:

The day of the week.

Where the inmate is housed.

The inmate's sex.

Whether or not it is a Holiday.

Each inmate is allowed one or two visits, ranging from 15 minutes to one hour in length each week. Inmates with special privileges are allowed additional visits.

If you are visiting from another state or traveling a great distance, Monroe County Jail & Sheriff may allow you an extended visitation. Call 423-442-3911 to ask for special consideration.

Call 423-442-3911 or click here to view normal visiting hours and procedures for scheduling a visit.

Monroe County Jail & Sheriff Visitation Application Process

Monroe County Jail & Sheriff may require visitors to fill out an application prior to your visiting an inmate.
Carefully fill out the application. Incomplete paperwork is cause for denial.
Honesty, especially regarding past criminal convictions, probation etc., is important. These things will most likely show up on the background check – which if lied about on the application, will cause visits to be denied.
Call 423-442-3911 to ask specific questions about the application.
Click here to go to the jail's website for more information about the application process. 

Remote Video Visitation From Your Home

Inmate Visitation

IMPORTANT - All remote visitation at the Monroe County Jail & Sheriff is conducted by City Tele Coin video.

You can visit your inmate at the jail, or from your own device or computer at home.

The Monroe County Sheriff's Office provides a video kiosk in the lobby of the Sheriff's Office free of charge.

Visitation is limited to 10 minutes per visitor per day. Visitors must call ahead and follow ALL visitation guidelines.

If not coming to the Sheriff's Office, you may visit with an inmate using City Tele Coin fom home.

Video visitations are monitored and visitors MUST follow visitor guidelines. Visitors that are found to violate these guidelines, will have their visitation privileges suspended.



All Video Visitation services are provided by City Tele Coin.

To register for a direct pay account visit www.CityTeleCoin.com.

After your account has been created you can download the City Tele Coin app from iTunes or Google Play.

To video chat and send emails using the app or the City Tele Coin website, select Monroe County Jail to set up a remote account for the inmate.

Who Can Visit an Inmate in Monroe County Jail & Sheriff

Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in this jail.
Visitation applicants in Monroe County County must sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail.
Jails limit the number of people that can visit an inmate to two adults each visit.
Children under age 18 must be accompanied by the parent or legal guardian.

Call 423-442-3911 to ask specific questions about this policy or click here for any updates to this policy.
It is likely that the Monroe County Jail & Sheriff will deny visitation to anyone with a past felony conviction regardless of probation/parole status.
Call 423-442-3911 prior to arriving for the specific jail guideline regarding your legal status.
If you are a co-defendant with the inmate in a pending case, your visit will be denied.
If you and the inmate are under a court order to have no contact with each other, your visit will be denied.
The Monroe County Jail & Sheriff reserves the right to deny any person the right to enter the jail it chooses and for any reason.

Monroe County Jail & Sheriff Visitation Dress Code

The Monroe County Jail & Sheriff staff reserves the right to turn anyone away who is not dressed appropriately for a visit.
The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 
Wear clothes that are not revealing.
Don't wear see-through material.
Have all undergarments covered (males and females) and avoid a lot of cleavage.
Shorts and skirts should reach mid-thigh.
Sleeves should be at least half-way to your elbow.

The following types of clothing are also prohibited:
Clothing promoting gang affiliation.
Anything displaying drugs, weapons or profanity.
Clothing depicting anything obscene.

Call 423-442-3911 to ask specific questions about the Monroe County Jail & Sheriff Visitation Dress Code guidelines or click here for complete instructions.

Monroe County Jail & Sheriff Visitation Tips, Rules and Guidelines

Jail visits are conducted in person behind plexi-glass or on a televised screen from another location.
Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.
Leave all personal belongings, except for your state ID in your vehicle or in a locker (if one is provided).
Children must be monitored at all times or jail staff will end the visit early.
Call 423-442-3911 or click here to go to the jail's official website for additional Rules regarding Monroe County Jail & Sheriff visitation.