Trousdale County Jail & Sheriff COVID-19 Coronavirus Visitation Policy

Trousdale County Jail & Sheriff

Address:
315 East Main Street
Hartsville, TN 37074

Phone:

615-374-2114

New Visitation Policies in Trousdale County Jail & Sheriff Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Trousdale County Jail & Sheriff in Hartsville, Tennessee, contact visits of any type may be suspended.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 615-374-2114 for updates.

Video Visitation at Trousdale County Jail & Sheriff

At-home and onsite video visitation guidelines for Trousdale County Jail & Sheriff, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 615-374-2114 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Trousdale County, the state of Tennessee and the entire United States until well into 2022 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' Omicron variant will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Trousdale County Jail & Sheriff Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. In fact, the Omicron variant is turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Trousdale County Jail & Sheriff is encouraging inmates to practice ‘social distancing’, which means staying as far apart as possible. In addition, our staff is advising inmates to avoid shaking hands, washing their hands often, not touching their face, nose, mouth or eyes, and refraining from touching ‘common areas’ throughout the facility.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of coronavirus once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the spread of this virus accelerates and changes to policies occur.

How to Send a Secure Email Message to an Inmate in Trousdale County

To send a secure email message to an inmate in Trousdale County Jail & Sheriff follow these steps:

How inteleMESSAGE Works

  • The Trousdale County Jail & Sheriff inmate must contact you first in order to activate messaging for your account.
  • Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  • When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Trousdale County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on how to Text/Email an Inmate in Trousdale County Jail & Sheriff check out our Secure Messaging Guide for Trousdale County.


 

How Do Inmates in Trousdale County Jail & Sheriff Make Phone Calls?

To receive phone calls from inmates in Trousdale County, or to assist them in making phone calls to other people, follow these steps:

For all the information regarding phone calls with Trousdale County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Trousdale County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Trousdale County Jail & Sheriff follow these steps:

  • Go to JailATM, choose Tennessee, then choose Trousdale County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Trousdale County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Trousdale County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Trousdale County Jail & Sheriff check out our Commissary Instructions Page for Trousdale County.


 

How to Deposit Money Online for an Inmate in Trousdale County

To deposit money online for an inmate in Trousdale County Jail & Sheriff follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Trousdale County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Tennessee, then choose Trousdale County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Trousdale County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Trousdale County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Trousdale County Jail & Sheriff, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Trousdale County.


 

How to visit an inmate in Trousdale County Tennessee using Video Visitation or visiting an inmate at the jail

To visit an inmate in Trousdale County follow these steps:

  • In addition to visiting inmates at the jail, Trousdale County Jail & Sheriff uses a video visitation service called iWebVisit.com.
  • In order to visit with your inmate online or at the Trousdale County Jail Video Kiosk, you must first register with iWebVisit.
  • Registering is free.
  • Next, select “Choose A Facility” and then select Trousdale County Jail & Sheriff. This will become your “Default” facility each time you log in.
  • Next, Click “Schedule a Visit” and enter your inmate's name and inmate number.
  • Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
  • After your visit payment is processed, you may begin visiting your inmate in Trousdale County at your scheduled time. 

Who do you contact if you are having any problems arranging the remote video visit of an inmate in Trousdale County?
Call iWebVisit support at 775-434-8748. They are available 7 Days a week (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)

For full instructions on all the benefits of using IC Solutions to visit a Trousdale County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How Do Inmates in Trousdale County Jail & Sheriff Make Phone Calls?

To receive phone calls from inmates in Trousdale County, or to assist them in making phone calls to other people, follow these steps:

  • Trousdale County Jail & Sheriff uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Trousdale County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Trousdale County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Trousdale County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.