Brewster County Jail & Sheriff Inmate Phone & Email

Brewster County Jail & Sheriff

Address:
Jail& Sheriff: 201 West Ave E
Police: 309 W Sul Ross Ave
Alpine, TX 79830

Phone:

432-837-5541

Brewster County Jail & Sheriff - Inmate Phone Services

Brewster County Jail & Sheriff uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.



In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Texas.
  • Choose Brewster County Jail & Sheriff
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Brewster County Jail & Sheriff, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Texas to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Texas to Texas) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

How does an Inmate make a phone call from Brewster County Jail & Sheriff?

To make a phone call to you from Brewster County Jail & Sheriff, your inmate will phone you direct from the jail.

If you haven't set yourself (and your phone number) up in the NCIC system, the call will not go through, however you will receive a notice that someone using the phone number 800-943-2189 attempted to phone you.

Once you register yourself (and your phone number), AND prefund the account with NCIC you will have the option of accepting, denying or blocking any phone call coming from 800-943-2189.

When you accept the call, you will be billed at a rate of $0.21 per minute.

Can I Communicate by Email with an Inmate?

Brewster County Jail & Sheriff uses the services of correctpay.com (aka JailFunds) for you to deposit funds into your inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money four different ways:

Go directly here to send a message

Uploading photos to Inmate’s email
Make sure the file size is less than 5MB.
Also make sure your file is a .jpg, .jpeg or .gif.

correctpay.com Help, Contact and FAQ
24/7 Customer Service - 855-836-3364
Frequently Asked Questions

Important Tips About Jail Phone Calls

Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Sign up with NCIC to connect with your inmate at Brewster County Jail & Sheriff by clicking the banner below.

How to Send a Carepack Commissary Package Directly to an Inmate in Brewster County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Brewster County Jail & Sheriff follow these steps:

  • Go to JailATM, choose Texas, then choose Brewster County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Brewster County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Brewster County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Brewster County Jail & Sheriff check out our Commissary Instructions Page for Brewster County.


 

How Does an Inmate Make Phone Calls in Brewster County Jail & Sheriff?

To receive phone calls from an inmate in Brewster County follow these instructions:

Brewster County Jail & Sheriff uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Texas.
  • Choose Brewster County Jail & Sheriff
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Brewster County Jail & Sheriff, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Texas to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Texas to Texas) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Brewster County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in Brewster County

To deposit money online for an inmate in Brewster County Jail & Sheriff follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Brewster County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Texas, then choose Brewster County Jail & Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Brewster County Jail & Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Brewster County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Brewster County Jail & Sheriff, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Brewster County.


 

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in Brewster County

To register and sign up for a remote visitation account with correctpay.com to communicate with your Brewster County Jail & Sheriff inmate, follow the instructions below:

Brewster County Jail & Sheriff uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

  • Visit from your home computer.
  • Visit from the correctpay VendEngine Kiosk in the Brewster County Jail & Sheriff lobby.
  • Visit by using the JailFunds iphone or Android app

Go here to begin the process to schedule a visit.

  • Register by creating an account here.
  • Add a payment method.
  • Select Texas
  • Select Brewster County Jail & Sheriff
  • Select your inmate
  • Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Brewster County Jail & Sheriff, including fees, schedules, how it works and more, check out our Visit Inmate Page.


 

How to Send a Secure Email or Text Message to an Inmate in Brewster County

To send a secure email message and digital photos to an inmate in Brewster County Jail & Sheriff follow these steps:

  • Register with correctpay by creating an account.
  • Select Texas, then select Brewster County Jail & Sheriff, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
  • Uploading photos to Inmate’s email
    Make sure the file size is less than 5MB.
    Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Brewster County Jail & Sheriff and send them photos, check out our Secure Messaging Guide for Brewster County. 
24/7 Customer Service - 855-836-3364