Denton County Jail - Pre-Trial Facility Inmate Commissary

Denton County Jail - Pre-Trial Facility

Address:
127 N. Woodrow Lane
Denton, TX 76205-6397

Phone:

940-349-1700

Denton County Jail - Pre-Trial Facility Commissary Carepacks

Denton County Jail - Pre-Trial Facility contracts with Access Securepak for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Texas.
3. Select Denton County Jail - Pre-Trial Facility.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected]
* You can write them at:
    My Care Pack
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Denton County Jail - Pre-Trial Facility staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Denton County Jail - Pre-Trial Facility's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.


*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

Denton County Jail - Pre-Trial Facility Inmate Commissary Announcement - January 4, 2023

Denton County Jail - Pre-Trial Facility staff announced today that commissary deposits for inmates can be made online, by telephone, by using the Kiosk in their lobby or by sending postal money orders or bank cashier checks to the following address:
127 N. Woodrow Lane
Denton, TX 76205-6397

or

Instructions on how inmate commissary deposits can be made online or by telephone can be found by scrolling down this page.

This facility is using a third-party inmate commissary service which allows friends and family to send snacks, hygeine products, stationary supplies and other products directly to their inmate. If you have any questions, call the Denton County Jail - Pre-Trial Facility at 940-349-1700.

Complete information is listed on this page.

Can Inmates at the Denton County Jail - Pre-Trial Facility Get Hot Takeout Food Delivered?

Denton County Jail - Pre-Trial Facility may offer hot 'take-out' style food for their inmates using the Access Securepak website. This food needs to be ordered online, or by phone by calling 800-546-6283, by you.
This program is not available in all facilities that use Access Securepak, but is rolling out in new facilities daily... check their website to see if it's available in Denton County Jail - Pre-Trial Facility today.


Some of the food offered includes pizza, hamburgers, cicken sandwiches, donuts and french fries. 

How to Schedule and Visit an Inmate in Denton County Jail - Pre-Trial Facility

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Denton County Jail - Pre-Trial Facility, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Denton County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How Do Inmates in Denton County Jail - Pre-Trial Facility Make Phone Calls?

To receive phone calls from inmates in Denton County, or to assist them in making phone calls to other people, follow these steps:

  • Denton County Jail - Pre-Trial Facility uses the services of HOMEWAV.
  • Register with them online or call them at 844-394-6639
  • Agents are available from 8:00 AM - 5:00 PM CST, 7 days a week, 365 days a year, and speak both English & Spanish.
  • Services for Denton County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

For all the information regarding phone calls with Denton County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.


 

How to Send and Receive Secure Text and Email Messages with an Inmate in Denton County Jail - Pre-Trial Facility

To communicate by text or email with an Denton County inmate, follow these instructions:

  • To send or receive a message you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Denton County inmates or detainees to connect with.
  • When you locate the Denton County inmate that you want to connect with, you can send them a connection request.
  • Denton County Jail - Pre-Trial Facility will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Denton County Jail - Pre-Trial Facility inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.


 

How to Purchase Commissary for an Inmate in Denton County Jail - Pre-Trial Facility

To purchase commissary for an inmate in Denton County follow these instructions:

  • Go to Tiger Services Online.
  • Choose Texas.
  • Select Denton County Jail - Pre-Trial Facility.
  • Click on 'Order Commissary'.
  • Select your inmate.
  • Enter your billing information.
  • Follow the rest of the instructions for Denton County Jail - Pre-Trial Facility to complete your transaction.

For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.


 

How to Visit or Email an Inmate in Denton County Texas or visiting an inmate at the jail

To visit or email an inmate in Denton County follow these steps:

  • In addition to visiting inmates at the jail, Denton County Jail - Pre-Trial Facility uses a video visitation service called HomeWav.
  • Register and Sign Up Here.
  • Complete all steps of the registration process to get full access to Denton County Jail - Pre-Trial Facility inmate communication services.
  • Add ‘Talk to me Funds’ to your account using your credit or debit card.
  • Then you just wait for your Denton County inmate to communicate.
    How do you add Funds to your account?
  • Once you are logged in, click “Add Talk to Me Funds".
  • Type in the amount of dollars you want to add to your account.
  • Click “Update”.
  • Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Denton County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Denton County Jail - Pre-Trial Facility will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Denton County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Denton County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Denton County Jail - Pre-Trial Facility follow these steps:

  • Select Texas, then select Denton County Jail - Pre-Trial Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Denton County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Denton County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Denton County Jail - Pre-Trial Facility check out our Commissary Instructions Page for Denton County.


 

How an Inmate Makes a Phone Call to You or Others from Denton County Jail - Pre-Trial Facility

To set up a phone account so that your inmate can call you from Denton County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Denton County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

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Frequently Asked Questions

Does the Denton County Jail - Pre-Trial Facility allow packages to be shipped to an inmate?
Yes. The Denton County Jail - Pre-Trial Facility uses an online service called Access Securepak in which friends and family members can order everything from snacks, candy and hot food to clothes, stationary and electronics, and have them shipped directly to any inmate. The prices are reasonable and ordering is easy. Learn more about ordering Access Securepak packages online for an inmate in the Denton County Jail - Pre-Trial Facility. If you want to order by phone call 800-546-6283.

What kind of things can an inmate in the Denton County Jail - Pre-Trial Facility buy in commissary?
The Denton County Jail - Pre-Trial Facility allows a wide variety of food, snack foods, candy, clothing, electronics and other items to be purchased by inmates either through their commissary or by friends and family members sending in care packages from a third-party vendor called Access Securepak. All of the snacks and candy are brand name items that they are used to purchasing on the outside. Learn more about ordering Access Securepak packages online for an inmate in the Denton County Jail - Pre-Trial Facility. If you want to order by phone call 800-546-6283.

Why do inmates in the Denton County Jail - Pre-Trial Facility need commissary?
Inmates in the Denton County Jail - Pre-Trial Facility do not necessarily need commissary, as the jail provides the with the minimum food and hygiene products they need to subsist. But jail is a very stressful place, and by having a daily snack, or using a soap, shampoo or toothpaste that are used to using on the outside can bring a certain amount of normalcy and comfort to their life inside. Learn more about ordering Access Securepak packages online for an inmate in the Denton County Jail - Pre-Trial Facility. If you want to order by phone call 800-546-6283.

Are commissary items used for gambling in the Denton County Jail - Pre-Trial Facility?
Yes. Because inmates do not have access to actual cash money in the Denton County Jail - Pre-Trial Facility, snacks, candy, brand name hygiene products and other sundries inmates can get from commissary and care packages you ship to them are used as currency, thus for gambling. In addition to gambling, commissary items can be used to purchase services such as haircuts, tattoos and cell cleaning. Unfortunately, in many cases, commissary items are also used to purchase protection from other inmates who wish them harm. If your inmate is needing more than $10 a day for commissary, they are getting pretty fat or are using the items they purchase for gambling purposes or personal protection. Learn more about inmate commissary in the Denton County Jail - Pre-Trial Facility.

How much money should you send an inmate in Denton County Jail - Pre-Trial Facility for commissary?
A reasonable amount of commissary money you should send your inmate is whatever your budget allows. While jail is stressful for an inmate, it is just as stressful for their family members or loved ones on the outside. You are the one that still has bills to pay; rent, utilities, food, phone, children's needs, gas, car payments and all the other stresses of life. As hard as the pressure you are getting to send money, your needs and the children's come first. Denton County Jail - Pre-Trial Facility limits the inmates to receiving no more than $300-400 per month in commissary money and/or care packages, not including phone expenses, but realistically an inmate can get by on less than $100 per month of products and be comfortable. Learn more about inmate commissary in the Denton County Jail - Pre-Trial Facility.

I didn't get the items from Access Securepak that I ordered. Can I get a refund?
Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Denton County Jail - Pre-Trial Facility staff. They will not take your word for missing or broken items. You must get the jail staff to report it if you want a refund. Learn more about refunds from Access Securepak in the Denton County Jail - Pre-Trial Facility. Call the jail at 940-349-1700 or if you want to discuss a problem call 800-546-6283.