Kerr County Jail Photos & Videos

How to Send and Receive Secure Text and Email Messages with an Inmate in Kerr County Jail

To communicate by text or email with an Kerr County inmate, follow these instructions:

  • To send or receive a message you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Kerr County inmates or detainees to connect with.
  • When you locate the Kerr County inmate that you want to connect with, you can send them a connection request.
  • Kerr County Jail will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Kerr County Jail inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Kerr County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Kerr County Jail follow these steps:

  • Go to JailATM, choose Texas, then choose Kerr County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Kerr County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Kerr County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Kerr County Jail check out our Commissary Instructions Page for Kerr County.


 

How Does an Inmate Make Phone Calls in Kerr County Jail?

To receive phone calls from an inmate in Kerr County follow these instructions:

Kerr County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Texas.
  • Choose Kerr County Jail
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Kerr County Jail, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Texas to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Texas to Texas) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Kerr County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in Kerr County

To deposit money online for an inmate in Kerr County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Kerr County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Texas, then choose Kerr County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Kerr County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Kerr County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Kerr County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Kerr County.