Benton-Franklin County Juvenile Detention Photos & Videos

Benton-Franklin County Juvenile Detention Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Benton-Franklin County Juvenile Detention there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Benton-Franklin County Juvenile Detention:
Resident's Full Name
Benton-Franklin Juvenile Detention
5606 W. Canal Dr., Suite 106
Kennewick, WA 99336

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

How Does an Inmate Make Phone Calls in Benton-Franklin County Juvenile Detention?

To receive phone calls from an inmate in Benton County follow these instructions:

Benton-Franklin County Juvenile Detention uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

• Register here, or by phone 800-943-2189
• Choose Washington.
• Choose Benton-Franklin County Juvenile Detention
• Select your Inmate.
• Enter the phone number your Inmate will be calling.
• Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Benton-Franklin County Juvenile Detention, families can also leave secure voicemails for inmates to listen to.

Fees

• Adding funds to your account - $3.00 
• Cost of phone call of a Prepaid Collect Account - $0.21 per minute
• Cost of an interstate (ex. Washington to a different state) phone call NOT Prepaid - $0.25 per minute
• Cost of an intrastate (ex. Washington to Washington) phone call NOT Prepaid - $0.25 per minute
• Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Benton County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.