Cook County Jail Photos & Videos

How to Email an Inmate at Cook County Jail

Using Jail ATM Digital Messaging with an Inmate at Cook County Jail - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.

Cook County Jail uses the services of AmTel Confinement Telephone Specialists for purchasing calling cards and other phone services for phone communication with inmates and their friends and family members. Services include Collect Calling, PIN Debits or Purchasing Calling Cards.

You can either register here to make a payment, or call 800-849-6081 to do it over the phone. 
Agents are available from 8:00 AM - 9:00 PM EST, and speak both English & Spanish. 

How to visit an inmate in Cook County Georgia using Remote Video Visitation 

To visit an inmate in Cook County follow these steps:

• In addition to visiting inmates at the jail, Cook County Jail uses a video visitation service called JailATM.
  
• In order to visit with your inmate online or at the Cook County Jail Video Kiosk, you must first register with JailATM.
• Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
• Note: While JailATM also offers the following inmate services, Cook County Jail may or may not allow all of them. Check on the JailATM website to confirm.
• Services available through JailATM are subject to change with no notice.
  1.  You Can Send Money
       Cook County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the Cook County Jail lobby.
  2.  You Can Send Gift Packs
       Cook County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to your inmate. Check the JailATM website to see if they allow these to be sent to your inmate.
  3.  You Can Email Inmate
       Cook County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
• Customer Support: 877-810-0914.

For full instructions on all the benefits of using JailATM to visit a Cook County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 

How to Send a Carepack Commissary Package Directly to an Inmate in Cook County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Cook County Jail follow these steps:

• 
• Go to JailATM, choose Georgia, then choose Cook County Jail
• Type in your inmate's last name or their Inmate ID.
• Select your inmate, and then you will be prompted to Register with them to open an account.
• Select the products you want shipped to them at Cook County Jail, and then input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Cook County at any one time.
• If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Cook County Jail check out our Commissary Instructions Page for Cook County.

How Do You Send Text or Email Messages to an Inmate in the Cook County Jail?

To send messages to a Cook County inmate follow these instructions:

Since Cook County Jail contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Cook County Jail account.
 
Pay for the Prodigy Inmate Messaging Service at Cook County Jail.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Cook County Jail.
Pay for the JailATM Inmate Messaging Service at Cook County Jail.
- Online,
- Using a Kiosk at Cook County Jail.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Cook County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.

How to Deposit Money Online for an Inmate in Cook County

To deposit money online for an inmate in Cook County Jail follow these steps:

• 
• Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Cook County.
• After registering and signing in, select 'Send Money Now'.
• Choose Georgia, then choose Cook County Jail
• Type in your inmate's last name or their Inmate ID.
• Select your inmate.
• Input an amount to deposit to your inmate in Cook County Jail, and then input your payment method. 
• NOTE: There may be a limit on how much money you can send your inmate in Cook County at any one time.
• If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Cook County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Cook County.