The information below provides complete instructions regarding Will County Detention Facility inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the Will County Jail in Joliet, Illinois.
When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.
Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.
No. Neither this jail nor any other jail allows you to directly phone an inmate.
If there is an emergency for the inmate and you must get word to him or her, call the watch commander at the jail and explain the situation. In most cases, the only emergencies considered are deaths of immediate family members and you might be required to show proof of the death before the inmate is notified.
Inmates at this facility can make collect calls if the person they are calling has already set up an account with Correctional Billing Services.
Call 1.800.844.6591 to set up the account.
No. Inmates are not allowed cell phones in Will County Detention Facility, although getting access to a cell phone in jail has become more common.
It is a criminal offense in many states to have a cell phone in a penal facility. In addition, if you are the one who sent the phone in or otherwise found a way to get it to your inmate, you can be charged with a crime.
A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.
You don't have to deal with envelopes, stamps or the post office.
Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.
Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.
Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.
There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.
Call 815-740-1250 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.
If you were unable to find the information you were looking for on this page, call Will County Detention Facility at 815-740-1250 and ask their policies on getting phone calls from your inmate.
Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
Remember that all phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court if it applies to his case in any way. Never discuss their pending criminal case!
Click here to view the jail website for additional information.