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Shreveport City Jail Inmate Phone Use

755 Hope Street
Caddo Parish
Inmate Info: 318-677-5279
Main Phone: 318-677-5254
The information below provides complete instructions regarding Shreveport City Jail inmate phone use, how the jail phone system works, purchasing phone time online (where available), purchasing phone time over the phone online (where available), purchasing phone credits through commissary (where available) and setting up an account to reduce your cost of inmate phone calls from the Caddo Parish County Jail in Shreveport, Louisiana.

When available, the information below will explain how to communicate with your inmate using the jail's secure email message system.

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

Can I Phone An Inmate At The Shreveport City Jail?

No. Neither this jail nor any other jail allows you to directly phone an inmate.

Can I Leave A Message For An Inmate At Shreveport City Jail?

Messages may not be left for inmates. However, if there is an emergency you can call the jail and speak to the supervisor. This jail will consider a personal unscheduled visit to deliver news of a death in the family, but it is a case-by-case basis and you will have to submit evidence of the death (from hospital, morgue etc) before a decision is made. 

How Does An Inmate Make A Phone Call From Shreveport City Jail?

This jail contracts with CityTeleCoin to process inmate phone calls. You will need to register an account with the company by calling 1-800-682-0707 and giving information to the customer service representative.

Once the account is open you will deposit funds to pay for the inmate to call the phone number you have attached to the account.

You can fund it using a debit or credit card with a VISA or MasterCard logo.

You can also send a money order to:

City Tele Coin

4501 Marlena Street

Bossier City, LA 71111

Make the money order out to City Tele Coin Inc. and put your City Tele Coin account number in the memo line. (Your phone number)

Or you can use MoneyGram services.

The rates for phone calls vary depending on where in the country the inmate is calling.

Only one phone number can be attached to each account. If you wish to have the inmate call more than one number, you must set up separate accounts for each number. 

Can An Inmate Use A Cell Phone While In Shreveport City Jail?

No. Inmates are not allowed cell phones in Shreveport City Jail, although getting access to a cell phone in jail has become more common.

It is a crime in the state of Louisiana for an inmate to possess a cell phone. If you are proven to have helped get the cell phone to the inmate in any way, you can also be charged with a crime.

Can I Communicate By Email With An Inmate?

A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.

You don't have to deal with envelopes, stamps or the post office.

Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.

Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.

Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.

There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.

Call 318-677-5254 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.

Important Tips About Jail Phone Calls

City Tele Coin, Inc. does not have a way to set-up or fund an account online, but this policy can change at any time. Call 1-800-682-0707 to see if online services have begun.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Click here to view the jail website for additional information.  

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